Professional Qualifications

- Masters Degree in Human Resource Management (University of Westminster)

- Post Graduate Diploma in Personnel Management (University of Westminster)
(Incorporating Graduate of Chartered Institute of Personnel and Development)

- Certificate in Education - Adult and Further Education (Greenwich University)

- Further and Adult Education Teacher Certificate (City and Guilds)

- National Police Management Training Certificate (Home Office)

- Certificate in Life Coaching (NCFE)

- National Vocational Qualifications Assessors Award (D32/33)

- Quality Assurance Lead Auditor (British Standards Institute)

- Advanced Diploma in Management of Psychological Trauma (Nottingham Trent University)

- Certificate in Critical Incident Stress Debriefing

- Accredited Personal Safety Trainer (Suzy Lamplugh Trust)

- Computer Skills Certificate - Clait One (Royal Society of Arts)

- Chartered Fellow of Chartered Institute of Personnel and Development

- Member of English Speaking Board Panel of Trainers & Examiners

- Member of Institute of Educational Assessors


Honour and Award

- Police Long Service and Good Conduct Medal

Experience

Training Experience

• Enhanced the training, teaching and presentation skills and abilities of personnel resulting in University and College staff and private individuals acquiring Professional Training/Teaching and Presentation Skills qualifications.

• Researched, designed and successfully delivered various courses including Teaching and Training, Trauma Stress Awareness, Leadership, Stress Management, Team Building, Quality Assurance, Equal Opportunities, Time Management, Role Acting and Mentoring.

• Encouraged people to take responsibility of their own learning and development culminating in the achievement of their personal and organisational goals.

• Consulted with management and individuals assisting to identify training needs to set in place training and development programmes in accordance with organisational needs.

• Researched, designed and delivered Leadership and Teambuilding events for personnel of all levels. These were delivered ‘indoors’ and ‘outdoors’ at various locations including the Home Counties, Derbyshire and North Wales resulting in changes in personal leadership styles of participants.

• Evaluated senior management training course for high potential personnel resulting in the redesign and delivery of a more superior and effective programme.

• Assessed and evaluated the ‘classroom’ delivery of trainers and teachers according to theoretical, educational, national and organisational standards.


Management Experience

• Implemented various management/leadership styles and concepts achieving optimum results from personnel, in particular by displaying an open consultative approach to enhance staff involvement and achievement.

• Counselled, Mentored and Coached individuals on career and personal development and welfare matters, assisting in their desired personal development and organisational objectives.

• Enhanced working environment and relationships while performing management functions as Deputy of the Head of a Management and Development School.

• Researched and assisted in the adoption of a Quality Management system for Management and Development School resulting in accreditation via British Standard Institute to ISO 9000.

• Introduced a new personnel appraisal approach to encourage staff to give feedback which was adopted by resulting in team development and enhanced performance.

• Selected new high quality personnel into an organisation and for various prestigious positions as a member of the Interview Selection Panel and Promotion Assessment Centre improving overall service to customers.

• Analysed the responsibilities and functions of managerial personnel and thereby established job core competencies for development and promotion purposes.

• Lead/Co-ordinated/Managed young people over extended periods to assist them in the achievement of personal goals and high awards within the Scout and Guide Associations.

Other Relevant Experience

• Debriefed many personnel from diverse organisations on individual and group basis following traumatic and critical incidents with the intention of reducing and preventing the onset of adverse psychological reactions.

• Researched the Training Needs of various Public and Private sector organisations in respect of the awareness of psychological reactions to traumatic incidents leading to changes in organisational policies.

• Audited various operational and support functions within organisations to identify efficiency of internal management systems resulting in improved quality of services supplied to customers.

• Created documentation via personal computer utilising word processing, spreadsheets, databases, publishing and presentation software to effectively operate a small business and training courses.

• Established a Human Resources Management Consultancy specialising in various aspects of training and development for personnel in public and private sector organisations.

• Tutored and Coached individuals on a one-to-one basis through high level academic qualifications, organisational and personal professional situations to satisfactory conclusions.


Specialist Training and Development Areas

- Confidence - Facilitation Skills - Motivation
- Presentation Skills - Stress Management - Team Working - Trainer & Teacher Training

Recent Project Involvement

Delivery of Chartered Institute of Personnel and Development Certificate in Training Practice, University of Greenwich Certificate in Education and City & Guilds Trainers Certificate

Delivery of Train the Trainer and Presentation Skills courses for staff of a London Borough Authority

One-to-one coaching of prospective and in-service teachers and trainers

Facilitating trainer development course for nationally based Charity culminating in professional awards from the English Speaking Board

Assessment of Presentation Skills ability with the English Speaking Board awarding body

HR Management training of First & Second Line managers in the Metropolitan Police Service

Delivery of University of Middlesex Diploma in Management Studies Research Project Module and the Certificate in Management Studies

Coaching Graduate Entrant middle managers of Office of the Deputy Prime Minister towards achieving Senior Civil Service grades

Foundation training of Police Community Support Officers in Metropolitan Police

Facilitated Legislation learning events for the Home Office

Member of the Training & Development team at the National School of Government

Assignment History

(This Seller has recently been shortlisted or contracted for the following people4 assignments)

• Senior Manager/ Consultant: Family run business in the Healthcare Recruitment industry, rapidly grown over the last 5 years, needs some consultancy advise on organisational and decision making structures within the company. Experience necessary.
• Auditing Trainers: We are Urgently seeking Auditing trainers / consultants / speakers to facilitate our 2 week Executive courses. Key areas: - Advanced Auditing Skills - Internal Audit Functions - Computing Auditing - Project Audit. More Information on application.
• Presentation Skills Trainer: Presentation Skills training course to be conducted by a qualified trainer. Course duration is 3 days; 2 courses consecutively. Training will be conducted at our client site in Saudi Arabia - Riyadh.
• Leadership Development: Leadership development training delivery - for a Large US company - roll out will be mostly UK, some in US and Asia

Freelancers, Contractors & Consultants that have been shortlisted with this Seller: