• Coordinated the activities of 80 Business Implementation Managers across the UK & Ireland, including Data Rationalisation, Applications Rationalisation, Data Migration Planning & Preparation, UAT, Pilot, Training Needs Assessments and Peripherals Devices Approvals
• Responsible for coordinating the collation of user application, hardware and remote access requirements for processing on the deployment database
• Coordinated the activities of 80 Business Implementation Managers across the UK & Ireland, including Data Rationalisation, Applications Rationalisation, Data Migration Planning & Preparation, UAT, Pilot, Training Needs Assessments and Peripherals Devices Approvals
• Responsible for coordinating the collation of user application, hardware and remote access requirements for processing on the deployment database

• Co-ordinated the implementation of a major LAN & WAN Upgrade (across 155 sites), Hardware Refurbishment (UK & Ireland), Data Migration and Software Rollout (3100+ users) project
• Managed the 3rd Party supplier through initiation, feasibility, analysis, design, build and build testing phases of the software development cycle
• Responsible for central highlight reporting to the Project Board, risk logs, issue logs, baselines, responsibility matrices and planning
• Managed the relationships with all user communities across the UK and Ireland, impacting HR, Finance, Engineering, Sales & Marketing, Information Management and Corporate Group Functions
• Cascaded the regular communications to the user communities via the BIMs, highlighting the new system’s functionality, business benefits, changes and available training resources

• Project Managed the implementation of an Engineering Management System across four departments (Finance, Engineering, Procurement & Operations) with a budget of £1.86 Million
• Responsible for managing external consultants, solution suppliers and interfaces with the Quality Management System project
• Managed the Business Process Improvement Managers at each site, the Process Manager and Change Manager & two Working Groups (19 reports in total)
• Responsible for central highlight reporting to the Project Board, risk logs, issue logs, programme baselines, responsibility matrices and programme planning
• Managed the 3rd Party supplier through initiation, feasibility, analysis, design, build and build testing phases of the software development cycle
• Managed the contract negotiation phase and lead the development of an interface solution to four legacy systems (Mainframe Systems)
• Developed an effective communications strategy for the EMS software highlighting new capabilities to the internal customers
• Responsible for the effective deployment of change management, process re-engineering, risk management, stakeholder management and training needs analysis
• Responsible for ensuring minimal disruption to daily departmental operations pre and post contract award, design & configuration, implementation, acceptance testing, business handover and training delivery

• Project Managed the centralisation of six departmental IT functions to form centres of excellence; putting into consideration public sector / political influences on funding & governance
• Took responsibility for overall progress and use of consultants and suppliers; and initiated corrective actions where necessary
• Liaised with the Project Board and other stakeholders using persuasive, motivational and/or negotiation skills to ensure the overall direction and integrity of the project
• Provided day-to-day support to the Project Director as defined in the service definition to ensure that the project has the level of control as required by the Project Brief & Project Approach
• Developed an effective communications strategy for the centralised functions highlighting new capabilities to the internal customers
• Managed and developed change logs, risk logs, issue logs; and produced exception reports, highlight reports and project plans
• Ensured the timely resolution of operational and functional gaps between current and new IT services
• Ensured minimal disruption to daily departmental operations pre and post centralisation
• Developed change management (organisational culture change, structural change, process re-engineering) and risk management strategies
• Ensured stakeholder (budget holders) support and commitment on a major and complex change project
• Managed and facilitated workshops involving key stakeholders (Senior Managers) on an organisation wide change project; proposing new work processes, funding & governance frameworks, resource allocation mechanisms and interfaces between divisions
• Developed a change implementation plan and presented a detailed Project Proposal paper to the Executive Board for funding approval
• Managed complex, sensitive and contentious information on the risks and change implications of projects, including the development of contingency plans

• Project Managed the implementation of a new software package (Oracle) across twenty satellite offices; putting into consideration public sector influences on funding and governance
• Managed the 3rd Party supplier through initiation, feasibility, analysis, design, build and build testing phases of the software development cycle
• Developed an effective communications strategy for the satellite offices highlighting the new system’s capabilities and functionality
• Managed and developed change logs, risk logs, issue logs; and produced exception reports, highlight reports and project plans
• Ensured the timely resolution of operational and functional gaps between current and new system capabilities
• Ensured minimal disruption to daily departmental operations pre and post centralisation
• Developed change management (organisational culture change, structural change, process re-engineering) and risk management strategies
• Ensured stakeholder (budget holders) support and commitment on a major and complex change project
• Managed and facilitated workshops involving key stakeholders (Senior Managers) on an organisation wide change project; implementing a new management information software (Oracle)
• Developed a change implementation plan and presented a Business Case to the Executive Board for funding approval
• Managed complex, sensitive and contentious information on the risks and change implications of projects, including the development of contingency plans
• Took responsibility for overall progress and use of consultants and suppliers; and initiated corrective actions where necessary
• Prepared Project, Stage and if necessary, Exception Plans in conjunction with work stream managers and appointed project assurance roles
• Liaised with the Project Board and other key stakeholders using persuasive, motivational and/or negotiation skills to assure the overall direction and integrity of the project
• Agreed technical and quality strategy with appropriate members of the Project Board and key stakeholders

• Conducted analysis of project spend patterns, risks, achievement of deadlines and milestones and quality standards; with sole responsibility for a £70 million portfolio of projects
• Managed and developed a team of 1 project co-ordinator, 2 project planners and 4 project administrators
• Identified the key Risks and Issues affecting the Project, analysing them and ensuring they are actively dealt with by Sub-Projects and escalated as appropriate
• Cross checking actual + forecast against agreed budget for all Sub-Projects
• Lead the development of standards and practices for project planning and control, in order to enforce good practice by mirroring PRINCE II processes and sub-processes
• Managed the production and distribution of reports from Project Reviews to key stakeholders as appropriate as an additional method of communication
• Developed and managed the Project Assurance function by ensuring the implementation and maintenance of common quality, management of risk, change management and reporting standards and procedures for all projects
• Managed relationships with suppliers, contractors and governmental bodies/third parties
• Ensured the training and development of project team members

• Responsible for LUL’s Rollback Protection System, Strategic Rail Authority’s Engineering Closures and PPP Train Ambience Test Projects
• Managed subcontracts with key suppliers and supported procurement managers in tender evaluations
• Utilised my communication skills to influence and persuade important stakeholders efficiently and professionally, also utilised negotiation and presentation skills
• Developed and coached team members in relevant project management skills, methodologies and tools
• Built effective project teams through influence and persuasion
• Monitored project progress and delivery against project deadlines, budget, quality and specific deliverables and ensured the appropriate corrective or proactive actions were taken
• Developed and managed periodic progress reports (Highlight & Exception) and communications to the Project Board
• Facilitated/chaired progress meetings and managed relationships with third parties, supplier and user senior representatives
• Asserted authority when occasion/situation demanded to keep business case valid and to achieve project objectives

• Working on operating costs and profit/loss requirements. I developed the CTRL Business Plan covering £6 billion of government and private funding
• Managed a pool of 2 project planners, 2 project co-ordinators and 3 project assistants
• Managed subcontracts with key suppliers and supported procurement managers in tender evaluations
• Responsible for managing training projects for Railtrack staff and maintenance contractors, and for managing the tender for the CTRL infrastructure maintenance contract (worth £92 million)
• Developed and managed periodic progress reports and communications to the Project Board
• Facilitated/chaired progress meetings and managed relationships with third parties, supplier and user senior representatives
• Asserted authority when occasion/situation demanded to keep business case valid and to achieve project objectives

• Trained Project Managers and their Project Teams in the application of PRINCE II templates and processes to ensure adherence to the PRINCE II methodology and effective Project Controls
• Ensuring risks and issues are being controlled; expenditure and schedule are being managed. Ensuring deliverables are being reviewed for quality and also ensuring Quality Assurance standards are being adhered to
• Taking a level view of all Risks & Issues and Identifying the key Risks and Issues affecting the Project, Analysing them and ensuring they are actively dealt with by Sub-Projects and escalated as appropriate
• Cross checking actual + forecast against agreed budget for Sub-Programme
• Working with programme/project managers in the delivery of programmes and ‘critical project’ by supporting their delivery to cost, time and quality and by ensuring that they are managed in a controlled manner
• Ensuring project co-ordinators acted as secretaries for the various Programme Management meetings Organising/ running meetings. Quality checking minutes before distribution
• Chasing people for actions allocated to them, and ensuring actions are dealt with by their due dates
• Challenge Programme/Project Managers over the quality of key management products by nominally owning plans, risks and issues and status reports
• Managed the set up of a PRINCE II controlled Central Programme Office. Running and managing a large programme office consisting of project co-ordinators and planners

• Ensuring projects follow the defined process, through coaching Project Managers and team members on project processes and procedures
• Creating, developing, maintaining and tracking programme and project plans
• Collating, consolidating and delivering progress reports in a timely manner and to appropriate standards
• Tracking and identifying risks, issues and dependencies and maintaining the relevant logs/registers
• Co-ordinating change requests and identifying the impact of change requests on plans
• Implementing change and configuration management associated with documents, projects and other related activities
• Designing and implementing programme office procedures, as required to support projects and programmes
• Managing a repository for knowledge and lessons learned
• Organising meetings, preparing and distributing meeting agendas and minutes
• Providing support and co-ordination for stakeholder communications
• Acting as a point of reference and contact for the Implementation Manager and the wider Policy and Compliance team as required
• Contributing to the management of various registers, logs and operating document management systems
• Carrying out general administrative and technical support tasks as required

• Working within the project office, responsible for the entire co-ordination process of the project and tracking project processes
• Creating and maintaining project plans, documentation and monitoring key deliverables
• Resource management, risk management and issues management, change control
• Also producing work schedules for all project tasks and team members
• Maintaining all project documentation and ensuring they are easily accessible at all times
• Co-ordinating the design, development, production and support of assigned projects to meet schedules and cost estimates
• Organise and minute project progress meetings
• Co-ordinated all user training session for new systems / services
• Cost Management/PO tracking for project
• Preparing project monthly budget and monitoring issues
• Co-ordinating project post implementation reviews