Projects include:
• Digitisation. Document Scanning. Stage I: 1 million documents
• Email Archiving: Validation and Recommendations.
• Online Booking System (Gladstone) for Sports Facilities implementation.
• LoCTA (MAG:NET) Solution evaluation.
• Storage Area Network. Business Case. Investigative study. Requirements Specification. Vendor Evaluation.
• Application Servers Virtualisation. Business Case. Investigative study. Initiation.
• Consolidation of File and Data Servers. Investigative study.
• Disaster Recovery Business Case.
• Best Practice in the setup and running of Programme Management Office. Study.

• Project to enable Consultants remote and transparent working of company resourse and database.
• Exceeded quality specification enabling remote workers realtime access to central recruitment database and central billed telephony (pre–Skype).
• System Design for web interface.
• Application Development for Internet database functionality.
• Successful implementation of testing protocols.
• User Training.
• Evolved model.
• Technology: PHP, HTML, realtime relational database on SQL platform running on Linux and Windows Servers.

• Project to setup Optical Recruitment Office. Recruit and employ staff. Set objectives and targets and drive performance.
• Exceeded Performance Targets of Activity, Placements, Sales and Profit.
• Established operational framework and procedures.
• Planned organised and delivered Staff Training.
• Ensured Customer Care issues were fully investigated and resolved.
• Progressed Litigation as appropriate.
• Setup Intranet and Intranet Policy.
• Managed Software enhancements to database interface.

• Business planning and delivery of budgeting for end of Financial Year ’02 and Profit & Loss and targets for FY ’03.
• Introduced new services conducive to profit targets.
• Ensured consistently high standards of professionalism and service delivery.
• Worked with Sales and Marketing to develop profitable solutions which meet NSG Customer needs.
• Managed summer rollout of Networking Solutions to FE Colleges.
• Set and managed quality targets and monitored performance against them.
• Ensured customer care issues were fully investigated and resolved.
• Performed staff appraisal and objective setting. Monitored performance against agreed objectives.

• Developed and implemented Infrastructure Strategy for Data Networks and Business Telecommunications. Overviewed strategy development for Software Applications Environment. Assisted in IT Strategy. Punctual production of Status Reports. Responsible for Server Environment and System Architecture of 42 Servers: 15 x NT Domain Servers including MS Exchange, Lotus Notes, Intranet, Proxy Servers, SQL and Citrix Thin Client Servers; 35 NetWare Tree Data Servers with NW 5 & NW 3.2; UNIX system running SWIFT Finance Database on Oracle. Reported to by NetWare Manager, NT Domain Manager, Business Telecomm Asst. Coordinated nine Area Telecomm Coordinators.
• Project Managed reduction of Business Telecomms annual expenditure by £300K.
• Reduced Data Network spend through monitoring, negotiation and enforcing SLA’s through exertion of penalties.
• Application of strategic sourcing for procurement of Infrastructure and Telecomms to deliver cost savings.
• Project Managed move of Corporate VPN / WAN to new supplier with 15% cost save and improved reliability.
• Project Managed Relocation of Head Office Data Center. Ensured future proofing of Telecomm and Data Network.
• Staff recruiting, monitoring and development.
• Project Coordination and support for project for Projects Internet Security and Firewall and desktop upgrade and standardisation with consequent improvement in productivity and support costs reduction by 20%.

Feb 00 – Apr 00 Business Telecommunications And Data Networks Manager – GTRM Ltd

• Prepared Telecommunications Strategy mindful of specific safety constraints within rail industry. Design Authority for upgrade of Wide Area Network.
• Project managed full Audit of all Business Telecommunications.
• Re-organised Management of Telecommunications to tighten control of the Telecomm spend.
• Negotiated reduction of Desktop Telecommunications Cost by £20K pa.
• Investigated convergence of Data and Business Telecomm Networks by ensuring that upgrades to both architectures were consistent with future developments (VoIP).
• Evaluated tenders from alternative suppliers for both Telecommunications and Data.
• Project Managed technology upgrade for remote SOHO teleworkers to corporate WAN. Exploited Thin Client Technology for improved performance and reduced cost for home and remote working.
• Project Coordination and Facilitated the project to upgrade the technology for high volume SMS Messaging.
• Project Managed installation and upgrades of LANs with for speed, reliability and a reduction in support costs.

Dec 97 – Feb 00 Network Manager – GTRM Ltd

• Managing reliability, performance and security of Corporate Wide Area Network and 40 LANs of 1350 Staff Users.
• Increased the network capacity by over 200% whilst reducing by re-negotiation WAN costs by 15%.
• Project Managed move of Corporate Network Protocol to TCP/IP to maximise bandwidth and minimise cost.
• Project Managed deployment additional Local Area Networks. Project Managed upgraded existing LANs from coax to Cat5 100 Mb technology for increased productivity and reliability and reduced support costs.
• Project Managed the installation of (Corporate) Lotus Notes Server, Support Handover and User Training.
• Planned and enacted Improvements to both WAN architecture and topology and LAN technologies for speed and robustness (99.99% uptime), greater data security and reduced support cost.
• Successfully implemented certification of WAN, all LANs and LAN Servers ahead of schedule.
• Instigated feasibility study for remote access to corporate WAN via internet.
• Project Coordination and support of Junior PM’s for miscellaneous projects.
• Managed and monitored VPN Service Provider to ensure that Service Level Agreements were met, improving average uptime by 3% and reducing downtimes by 75%.

• Expanded the Wide Area Network with additional 11 x LAN installations with appropriately costed bandwidth.
• Rollout of LANs with standard Server and desktop configurations; Full Handover Documentation and Support Training.
• Produced review of Network and suggestions for improvement to design.
• Managed WAN Agency to deliver WAN correctly configured and tested connections within timeframe.

Oct 95 – Dec 96 Project Manager And Systems Engineer – SEMA

• Employed PRINCE in the full project life cycle, from the initial feasibility analysis and conceptual design through documentation to implementation, support training and solution enhancement.
• Successful installation of the company’s first Pilot Intranet Web Server.
• Re-Configuration of Systems Backup technology and procedures for improved data security.
• Assisted in planned culture change from Technology driven to business driven IT.
• Migrated 250 Users to standard desktop with consequent reduction in support time and costs.
• Project managed the installation, configuration, integration and support of the company’s first MS Mail Server. into existing mail system.

• Troubleshooting and resolving Network, Server and User problems; Installed all system applications; Maintained User profiles and security standards; Upgraded User desktop configurations; Upgraded server software and hardware.
• Monitored and Managed external Support Agencies for Network and Hardware.

• Project Managed the introduction of Networking Technology and Relational Database including LAN and Servers all under time and within budget.
• Installed Applications Software. Ensured integrity of all Network Data through backups systems and procedures.
• Produced System, Network and Handover documentation. Trained Support Staff and Users.

• Designed, developed and delivered training courses in Networking: Novell; Programming: C++, VBA; Applications: Spreadsheets, Databases, Wordprocessing; Project Management: MS Project.

• Managed staff of fifteen Lecturers, four Administrative, a Sales Team and fourteen training rooms over two locations; Time-tabling and Scheduling of all courses; Monitoring of third party Hardware & Network maintenance and repair. Successful Staff recruitment, development, appraisal and discipline.
• Managed course development of company wide courses by Senior staff; Development of Company wide Centre Management Systems and Procedures; Quality Management of all training delivered.
• Represent the company at Client and Sales Meetings.

Sept 87 – June 89 Centre Manager – CTEC Manchester
• Managed staff of eight Lecturers, two Administrative, a Sales Team and 6 training rooms.
• Project Managed the expansion of the centre within time and budget

Dec 86 – Sept 87 Senior Lecturer – CTEC London
• Course Development and Delivery of Commercial Training in desktop PC Applications.