Current Formed MacService, taking over and expanding the goodwill we established as Greenfileds Computing. Supporting all aspects of the Macintosh industry with in depth experience of pre and post sales support, procurement, sales, help desk, hardware and software maintenance, hardware and software fault identification and resolution, network design, installation & implementation. Currently turning over 350,000 with projected growth of 20 25%.

Formed Greenfields Computing (Authorised Apple Resellers) trading as part of Redmans Continental Ltd which is partly owned by my brother-in-law. From a zero investment grew the company to a 1st year turnover in excess of 110,000. Established trading practices and standards of service customers had a right to expect. Designed and implemented all financial and administrative systems for the successful operation of the company. Established trading accounts with many of the major computer wholesale companies in the UK and internationally.

Employed as Director in charge of Sales and Technical Support. Main responsibilities included dealing with customer enquiries face-to-face and over the telephone; advising existing and potential customers of the optimum solution with regard to application and budget. Responsible for all Technical Support functions within the company both on-site and remote. Responsible for all sales and purchasing efforts to maintain profitability and customer satisfaction.

Worked in close association with the Directors of Wildcat helping them publish a monthly magazine aimed at the Network Marketing Industry. Main responsibilities were the collection and collation of information. Preparing data for inclusion in the publication. Typesetting the publication using Macintosh technology and applications. System design with regards to financial and administrative systems.

Main duties involved full responsibility for the computers used by both organisations specifically in supplying and maintaining Apple Macintosh hardware and software, training internal and external staff in the use of these systems (everything from Mac Plus to Quadras running everything from Word to Quark). Was a member of the Management Information Group, Hardware Group and Software Group. The companies were directly involved in market research in both the domestic and international markets. I was required to source and supply equipment from and to many different territories world-wide.

Main duties were to provide the corporate sales force with technical backup in pre and post sales situations. Being responsible for the smooth day-to-day running of assigned accounts. Project management, Sales account management and the preparation of Sales Proposals.

Main duties were being responsible for all DPS6 based accounts supported by the branch. The identification of any sales opportunities that may exist within those accounts. The production and presentation of Sales Proposals. Training customer staff in the use of the systems supplied. Full responsibility for the day-to-day running of the branches own DPS6 based office automation system. Installation of new systems and software and system tuning when required.

During my time with the Business Services Division of Honeywell I was based at their Brentford headquarters working in the DPS6 Minicomputer Development Group. My main project was evaluation, development and installation of Honeywells Office Automation World-Wide Electronic Mail facility along with the GCOS6 operating system and subordinate menu systems.