Freelance IT Support / Business Coordinator London, Greater London, UK
IT Support, Help Desk
| Rating: | Unrated (New) |
| Hourly Rate / Cost: | £14.44 per hour |
| Daily Rate / Cost: | £115.56 per day |
| Available From: | Now |
| Seller ID: | 244797 |
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CV (Curriculum Vitae) / Résumé
I have 11 years experience in IT support. I have assembled, installed and maintained a wide range of equipment, from electronic devices including tills and scales to computers, printers, modems and cash dispensers for several branches of a blue chip company in Brazil. This experience includes installing and configuring Windows 95, 98, 2000, Active Directory, XP, all Versions Microsoft Office and third party software, as well as networks.
Employment History
(Jul 2003 to Nov 2006)
IT Support / Business Coordinator
London• Troubleshooting hardware and software to support the particular needs of our department
• Devised and implemented spreadsheets to automate systems regarding courses, payments, timetable, letters and reports, leading to greater efficiency and productivity
• Liaise between students of different cultures and backgrounds utilising my skills in English, Portuguese and Spanish
(Nov 1995 to Dec 2001)
1st - 2nd Line Support
Brazil• Refurbished and upgraded second hand computers, including installation of operating systems and applications such as Microsoft Office and anti virus, as well as different brands of printers
• Assembled new computers from scratch
• Acted as a mobile computer repair engineer, providing a service previously not available in the area
(Nov 1994 to Oct 1995)
Business Consultant
Over Informatica, Brazil• Gained a great insight into the wider computer industry through my role dealing with corporate clients and individual customers
(Jun 1988 to Oct 1994)
Computer Technician
Bamerindus Bank, Brazil• Installed the entire network computer system including printers, UPS, modems and cash dispensers in a number of branches of a blue chip company in the early stages of the Personal Computers era
• Additionally, provided technical support on a 24 hours basis
Professional Qualifications
Currently preparing for Windows XP (70-270) and Windows Server 2003 (70-290) exams
Comp TIA Network+ - 2006
Comp TIA A+ - 2006
London Chamber of Commerce and Industry English for Business – 2004 - result: Pass with Credit
Cambridge Advanced English - 2003 - result: C
International English Level Test System - 2003 - result: 7
Cambridge First Certificate - 2002 - result: B
Education
(Jan 2005 to Dec 2005)
Britannia IT Training
Windows XP Professional (70-270)
Windows 2003 Server (70-290)
Comp TIA Network+ - 2006
Comp TIA A+ - 2006
(Jan 2001 to Dec 2003)
Avalon School of English
London Chamber of Commerce and Industry English for Business – 2004 - result: Pass with Credit
Cambridge Advanced English - 2003 - result: C
International English Level Test System - 2003 - result: 7
Assignment History
(This Seller has recently been shortlisted or contracted for the following people4 assignment)
- Desktop / basic server support Engineer required to carry out the following dutied: · Customer facing, able to do 1st line call handling · Able to install and troubleshoot PC OS and key apps like Outlook and Office · Basic admin/maintenance experience of Windows Server 2003, Exchange 2003 · Some knowledge of Citrix is useful but not essential
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