Freelance Senior Consultant Dover, Kent, UK
Experienced consultant who specialises in bespoke Management and Performance training.
| Rating: | Unrated (New) |
| Hourly Rate / Cost: | £62.22 per hour |
| Daily Rate / Cost: | £497.78 per day |
| Available From: | Now |
| Seller ID: | 245844 |
CV (Curriculum Vitae) / Résumé
Skills Profile
Experienced Trainer
Experienced Project Manager
Experienced IT Manager
Experienced Call Centre Manager
Good and influential communicator and presenter at all levels
High level operational, technical and senior management experience and skills
Self motivated, practical and customer service oriented manager
Goal driven, team playing manager able to manage multiple projects whilst meeting time, budget, and quality constraints
Competent third party manager
Experienced manager of multi-skilled teams in France, Germany, Spain, Holland, Belgium and Sweden
Experienced trainer and mentor
IT Strategy and Budget preparation
Methodologies/Standards: Gemba Kaizen, Six Sigma, Prince 2, ISO9000
Employment History
(Nov 2004 & ongoing)
Senior Consultant
KentTraining delivered to:
Agip Oil
Central Bank of Nigeria
Ethiopian Environmental Protection Authority
Ethiopian HIV/AIDS Prevention and Control Office
Ethiopian Ministry of Finance and Economic Development
Ethiopian Ministry of Water Resources
Ethiopian Telecommunications Corporation
Federal Airport Authority of Nigeria
Ghana Customs & Excise
Nigeria Film Board
Nigeria Ministry of Defence
Norfolk Line
Tanzanian Justice Ministry
UNDP
(Feb 2002 to Nov 2004)
Senior Consultant
KentProvided consultancy for small, medium local businesses.
(Dec 2001 to Feb 2002)
Change Manager
Ortho Clinical Diagnostics, Strasbourg - France3 month contract
Created and implemented Change Control System for a pan-European ERP project
Audited procedures and produced Technical and Security Manuals
Created and introduced operational procedures
Set-up centralised Help Desk service in Belgium
Successfully handed over to internal resource within project timescales
(Nov 1998 to Nov 2001)
Associate Director
CB Hillier Parker, LondonProject managed:
a. ISO9000 for IT Dept. – Defined procedures and compiled manual
b. ERP (JDE) implementations for Sweden, Holland and UK
c. Year2000 project for 31 EMEA offices
d. Disaster Recovery project for EMEA
Managed technical and application development project teams
Managed suppliers, contractors and third parties
Introduced SLA’s for London and Stockholm
Delivered client presentations for service contracts
Represented IT Dept. within Business Process Review team
(Aug 1997 to Nov 1998)
MIS Operations Manager
Motorola Cellular Services, ScotlandManagement of Technical, Operational, Desktop support and Help Desk teams
Projects managed:
a. transfer of 3,000 desktops from UNIX to Windows98
b. Year2000 project
Established change control procedures for support and development teams
Defined, negotiated and introduced SLA’s
Managed reduction in ‘Mean Time to Fix’ stats from 24 to 1.5 days by changing working practices
Managed suppliers and £5m operational outsource contract
Introduced formal service management procedures
(Mar 1997 to Aug 1997)
Service Delivery Manager
Bull Information Systems, Slough - BerkshireOn Client site:
Defined support processes
Introduced SLA’s
Project managed 3 year support outsource contract worth £1m from Hillier Parker
Introduced formal contract and service management procedures
Improved overall support service levels at client site.
Categories & Freelance Skills
Administration Support
Categories
Skills
- Access (Microsoft)
- Customer Service
- Excel (Microsoft)
- JD Edwards
- Microsoft
- Outlook (Microsoft)
- PowerPoint (Microsoft)
- Word (Microsoft)
Finance & Accounting
Categories
Skills
- £1M to £5M (Project Management - Project Value)
- £500K to £1M (Project Management - Project Value)
- £5M to £10M (Project Management - Project Value)
- 10 to 20 (Project Management - Staff (numbers))
- 20 to 50 (Project Management - Staff (numbers))
- 5 to 10 (Project Management - Staff (numbers))
- 50 Plus (Project Management - Staff (numbers))
- Accounting (Software Experience)
- Accounts Clerk / Admin. (Accountancy - Job Level)
- Accruals (Accountancy)
- Administration (Accountancy - Payroll)
- Area of Expertise (Insurance)
- Assistant Accountant (Accountancy - Job Level)
- Bank Reconciliations (Accountancy)
- Bookkeeping (Accountancy)
- Broker (Insurance - Area of Expertise)
- Budgeting (Accountancy)
- Business Services (Accountancy - Sector Experience)
- Business Systems Implementation (Project Management)
- Change Management (Project Management)
- Charity & Not For Profit (Project Management - Organisation Experience)
- Cheque Runs (Accountancy)
- Client Accounting (Accountancy)
- Control Account Reconciliations (Accountancy)
- Cost Reduction (Accountancy)
- CRB (Security Clearance.)
- Credit Control (Accountancy - Job Level)
- Credit Notes/Refunds (Accountancy)
- Credit Vetting (Accountancy)
- Deductions (Accountancy - Payroll)
- Directors (Accountancy - Payroll)
- Excel (Project Management - Microsoft)
- Expenses (Accountancy)
- Expenses (Accountancy - Payroll)
- Financial (Accountancy - Reporting)
- Fixed Asset Register (Accountancy)
- FTSE Listed (Project Management - Organisation Experience)
- General / Nominal Ledger (Accountancy)
- Insurance (Insurance - Sector Experience)
- Insurance (Accountancy - Sector Experience)
- Intercompany Accounts (Accountancy)
- International (Insurance - Area of Expertise)
- International Experience (Project Management - Organisation Experience)
- Invoicing/Billing (Accountancy)
- Job Level (Accountancy)
- Journals (Accountancy)
- Large Company - UK (Project Management - Organisation Experience)
- Large Team (10+) (Accountancy - Management Skills)
- Leadership (Project Management)
- Leisure (Accountancy - Sector Experience)
- Listed Company - Other (Project Management - Organisation Experience)
- Listed Company - US (Project Management - Organisation Experience)
- Man Management (Project Management)
- Management (Accountancy - Reporting)
- Management Skills (Accountancy)
- Managing Suppliers (Project Management)
- Medium Sized Team (5-9) (Accountancy - Management Skills)
- Mentoring (Project Management)
- Microsoft (Project Management)
- Multinational Company (Project Management - Organisation Experience)
- Multiple Projects (Project Management)
- Negotiation
- Organisation Experience (Project Management)
- Payables Analysis (Accountancy)
- Payments (Accountancy - Payroll)
- Payroll (Accountancy)
- Powerpoint (Project Management - Microsoft)
- Prepayments (Accountancy)
- Prince2 (Project Management)
- Private Equity Owned (Project Management - Organisation Experience)
- Private Sector (Project Management - Organisation Experience)
- Private Sector (Insurance - Area of Expertise)
- Project (Project Management - Microsoft)
- Project Initiation Document (Project Management)
- Project Value (Project Management)
- Purchase Ledger (Accountancy)
- Receivables Analysis (Accountancy)
- Regulatory (Accountancy - Reporting)
- Reinsurance (Insurance)
- Reporting (Accountancy)
- Sales Ledger (Accountancy)
- Sector Experience (Insurance)
- Sector Experience (Accountancy)
- Service Centre (Project Management)
- SLA's (Project Management)
- Small Team (0-5) (Accountancy - Management Skills)
- Staff (numbers) (Project Management)
- Starters/Leavers (Accountancy - Payroll)
- Statutory Returns (Accountancy - Payroll)
- Statutury (Accountancy - Reporting)
- Supervisor (Accountancy - Job Level)
- Supplier Invoices (Accountancy)
- Systems Accounting (Accountancy)
- Training (Project Management)
- Trial Balance (Accountancy)
- up to £500K (Project Management - Project Value)
- up to 5 (Project Management - Staff (numbers))
- VAT Returns (Accountancy)
- Visio (Project Management - Microsoft)
- Weekly Payroll (Accountancy - Payroll)
- Word (Project Management - Microsoft)
HR/Training & Development
Categories
Skills
- Coaching & Mentoring (Training & Development)
- Course Material Development (Training & Development)
- Delivery (Training & Development - Training)
- Executive Development (Training & Development)
- IT Training Courses (Training & Development)
- Leadership Development (Training & Development)
- Managerial Development (Training & Development)
- MS Excel (Training & Development - IT Training Courses)
- MS PowerPoint (Training & Development - IT Training Courses)
- MS Word (Training & Development - IT Training Courses)
- Needs Analysis (Training & Development - Training)
- Training (Training & Development)
IT & Internet
Categories
- Business Software
- Customer Relationship Mgmt
- Database Development & Admin
- Enterprise Systems
- Hardware
- IT Management
- Networks
- Operating Systems
- Programming
- Project Management
- Routers & Firewalls
- Security Clearance
- Security Software/Systems
- Software Testing
- Telecommunications
Skills
- £1M to £5M (Project Management - Project Value)
- £500K to £1M (Project Management - Project Value)
- £5M to £10M (Project Management - Project Value)
- 10 to 20 (Project Management - Staff (numbers))
- 20 to 50 (Project Management - Staff (numbers))
- 2200 (Routers & Firewalls - Cabletron)
- 5 to 10 (Project Management - Staff (numbers))
- 50 Plus (Project Management - Staff (numbers))
- AIX (Operating Systems)
- Anti-Virus (Security Software/Systems - Norton)
- Application Migration (Project Management)
- AS/400 (Operating Systems)
- AS/400 Servers (Hardware - IBM)
- Backup Systems (Project Management)
- Basic (Programming)
- Bluetooth (Telecommunications)
- BT (Telecommunications)
- Budget Control (Project Management)
- Business Continuity
- Cabletron (Routers & Firewalls)
- Call Centre Management (IT Management)
- Change Control (IT Management)
- Change Management (Project Management)
- Cisco (Networks)
- Cisco Routers (Routers & Firewalls)
- Communication All Levels (Project Management)
- Compaq (Hardware)
- Consultancy (IT Management)
- Contract Management (IT Management)
- Coordination (IT Management - Project)
- CRB (Security Clearance)
- Data Centre Consolidation (Project Management)
- Databases (Project Management)
- DB2 (Database Development & Admin)
- Dec Servers (Hardware)
- Design (Project Management)
- Desktop Rollout (Project Management)
- Desktop Upgrades (Project Management)
- DME (Operating Systems - ICL)
- DOS (Operating Systems - Microsoft)
- Education & Training Management (IT Management)
- Enterprise Servers (Hardware - IBM)
- Excel (Project Management - Microsoft)
- FDDI (Networks)
- Featurenet (Telecommunications - BT)
- Fibre Optic (Networks)
- Financial Systems (Project Management)
- Frame Relay (Networks)
- Hardware Installation (IT Management)
- HP (Hardware)
- HP Openview (Routers & Firewalls)
- IBM (Hardware)
- IBM OS/2 (Operating Systems)
- ICL (Operating Systems)
- ICL (Hardware)
- Implementation (IT Management - Project)
- Implementation Management (IT Management)
- Informix (Database Development & Admin)
- Infrastructure (Project Management)
- ISDN (Networks)
- JD Edwards (Customer Relationship Mgmt)
- JD Edwards (Enterprise Systems)
- LAN (Networks)
- Large Company - UK (Project Management)
- Leadership
- Legacy Migration (Project Management)
- Man Management (Project Management)
- Management (IT Management - Quality)
- Management (IT Management - Project)
- Managing Suppliers (Project Management)
- Mentoring (Project Management)
- Meridian (Telecommunications)
- Microsoft (Project Management)
- Microsoft (Operating Systems)
- Midframe and Midrange (Hardware - Sun)
- MS Access
- Multinational Organisation (Project Management)
- Multiple Projects (Project Management)
- NCR (Hardware)
- Negotiation
- Network Design (Networks)
- Network Management (Networks)
- Network Upgrades (Project Management)
- Norton (Security Software/Systems)
- Novell (Security Software/Systems)
- Novell Netware
- Novell NetWare (Operating Systems)
- Operational Transformation (IT Management)
- Operations Management (IT Management)
- Oracle (Database Development & Admin)
- Oracle (Project Management)
- Outsourcing (IT Management)
- PC Hardware
- People Management (IT Management)
- PowerPoint (Project Management - Microsoft)
- PRINCE2
- Private Sector (Project Management)
- Problem Management (IT Management)
- Procurement (IT Management)
- Project (IT Management)
- Project (Project Management - Microsoft)
- Project Initiation Document (Project Management)
- Project Management (Enterprise Systems - JD Edwards)
- Project Management (Project Management)
- Project Value (Project Management)
- Property Management (Business Software)
- Quality (IT Management)
- Risk Management
- RS 6000 (Operating Systems)
- Senior Management (IT Management)
- Series 3xxx (Routers & Firewalls - Cisco Routers)
- Server Deployment (Project Management)
- Server Specification (Hardware)
- Service Delivery Management (IT Management)
- Service Level Agreements (IT Management)
- SLA Management (IT Management)
- SLA's (Project Management)
- Software Evaluation (IT Management)
- Software Implementation (IT Management)
- Software Rollout (Project Management)
- Software Selection (IT Management)
- Staff (numbers) (Project Management)
- Standards ISO 9000 (IT Management - Quality)
- Subcontractor Management (IT Management)
- Sun (Hardware)
- System Upgrades (Project Management)
- Systems Management (IT Management)
- TBS TRAMPS (Business Software - Property Management)
- Team Leadership (IT Management)
- Technical Management (IT Management)
- Telecomms Management (IT Management)
- Telephony (Project Management)
- Tendering Process Management (IT Management)
- Training (Project Management)
- Unix Servers (Hardware - HP)
- UNIX TRAMPS (Business Software - Property Management)
- Up to £500K (Project Management - Project Value)
- up to 5 (Project Management - Staff (numbers))
- Visio (Project Management - Microsoft)
- VME (Operating Systems - ICL)
- VMS (Operating Systems)
- VOIP (Networks)
- VPN
- VSAT (Telecommunications)
- WAN
- Wang VS (Hardware)
- Windows 2000 (Operating Systems - Microsoft)
- Windows 2003 (Operating Systems - Microsoft)
- Windows XP (Operating Systems - Microsoft)
- Word (Project Management - Microsoft)
- X25 (Networks)
Management Consultancy
Categories
Skills
- £10M and over (Project Consultancy - Project Value)
- £1M to £5M (Project Consultancy - Project Value)
- £500K to £1M (Project Consultancy - Project Value)
- £5M to £10M (Project Consultancy - Project Value)
- Business Plan Creation (IT Consulting)
- Capital Project Appraisal
- Change Management (Project Consultancy)
- Multinational Organisation (Project Consultancy)
- Project Management (Project Consultancy)
- Project Value (Project Consultancy)
- Six Sigma (Project Consultancy)
- Systems Analysis
- Systems Implementation (IT Consulting)
- Systems Planning/Design (IT Consulting)
- Telecomms (IT Consulting)
- Up to £500K (Project Consultancy - Project Value)

