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HomeIT Engineer
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Freelance IT Engineer Swindon, Wilts, UK

MCSA - MCDST - MCP - Security cleared.

Rating:Unrated (New)
Hourly Rate / Cost:£33.33 per hour
Daily Rate / Cost:£266.67 per day
Available From:01 July 2010
Seller ID:248287

[ Top | Ratings | CV | Skills ]

CV (Curriculum Vitae) / Résumé

Microsoft 3rd line System Administration (Windows Server 2000,2003) and 2nd Line Desktop Support (Windows NT 4, 2000, XP, Vista). Having worked in the IT industry for over 5 years I have the skills to research, test and implement Microsoft operatings systems on either servers or workstations. I have carried out a number of projects working for the MoD Defence Academy from building test network environments to very large workstation operating system rollouts. Qualified MCP,MCDST, finalising MCSA.

Employment History

(Aug 2007 to Feb )

IT Engineer

Swindon

2nd and 3rd line support of Windows NT / 2000 / XP
Support of Windows Server NT / Server 2000 systems
Monitoring and analysis of servers to maintain uptime.
Exchange 5.5, NT Server Manager / User Manager
CA ArcserveIT Daily Backups / Restores
Desktop / Laptop Imaging
Laptop hardware repairs (Fujitsu Siemens)
Network connectivity fault finding. CAT5 / Fibre



(Feb 2008 to Dec 2008)

Operational Security Analyst

Swindon

Centralised network security analysis covering the companies national Microsoft network infrastructure.
Wintel 2k3, NT Domains. Windows XP Workstations.

∙ Symantec Technical Lead for Administration / Testing
∙ WSUS Patch Management
∙ Active Directory User / Group Creation
∙ OU / Policy management
∙ Email capture/filtering management - Mimesweeper
∙ Server Implementation approvals
∙ VMWare ESX – Symantec Testing Environment
∙ Monthly Network Security reporting
∙ PC Duo / MS RDP for remote administration


(Jun 2007 to Aug 2007)

Rollout Engineer

Swindon

Upgrades of laptop hardware and rollout from NT4 to XP pro for all mobile users. Temporary support for upgraded users.
Windows NT - XP / Office 2000 - 2003
Active Directory
Exchange 2003
RSA Authentication Admin
Citrix Client Installation / Configuration
Remedy


(Feb 2007 to Apr 2007)

Desktop Engineer

Swindon

Active Directory Users and Computers
Exchange 2003 System Manager
Dameware
Wireless Networking
Windows Mobile technologies/configuration.
Smartphones / PDA configuration and management.
iPass installation and configuration.
EPM – Remote package deployment
Software Research, Testing and implementation.


(Aug 2001 to Feb 2007)

System Administrator / Desktop Support

Swindon

Creation of User Accounts, Organisational Units, Security and Distribution groups.
Profile and Home folder management. Network share security and configuration.
Exchange 2003 Creation, deletion, reallocation of mailboxes using System Manager. Mailbox permissions and delegation authority.
Backup procedures using Veritas Backup Exec and Netvault.
Terminal Services / Network Load Balancing.
System Administration of MOD Restricted LAN Interconnect.
Printer Server Installation, Configuration and Administration.
DHCP and DNS management.
Group Policy Management / MSI Creation (WinInstall LE)
Sharepoint Services. (Non Admin)
Canon Netspot – Central Administration for network photocopiers.
FTP.
1st Line Desktop Support: Responding to end users calling the Helpdesk with issues with Desktop and Application environment. Used remote connectivity where possible to diagnose and resolve issues. Logged and escalated calls to other areas of the computing dept.
Exchange Server Administration 5.5 and 2003, POP3, NT User Management. Active Directory manipulation. User & Group Security.
2nd Line Desktop Support: Supporting Microsoft Windows NT, 2000 and XP. Office 2000 / XP and 2003.
Configuration of Client/Server Connectivity on TCP/IP networks.
Operating System installations – Individual and Dept upgrades.
Hardware / Peripheral diagnostics / repair and configuration
User / Group Security. (Clients / Files and Folders / Network Resources)
Virus / Spyware removal and prevention.

PROJECTS: Rollouts using Norton Ghost and Microsoft Server 2003 Remote Installation Services, 300-400 Student PC’s during Student holiday periods. Deployment planning, Image Builds, Compatibility testing and Implementation. Build and setup of Application /File and Print Servers (2003)

Professional Qualifications

MCP
MCDST
MCSA

MCSA Server 2003

IT Qualifications: MCP – MCDST - MCSA

MCP 70-270 Installing, Configuring, and Administering Microsoft Windows XP Professional
MCP 70-271 Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
MCP 70-272 Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
MCP 70-290 Managing and Maintaining a Microsoft Windows Server 2003 Environment
MCP 70-291 Implementing, Managing, and Maintaining a Windows Server 2003 Network Infrastructure

Employment History:





Centralised network security analysis covering the companies national Microsoft network infrastructure.
Wintel 2k3, NT Domains. Windows XP Workstations.

∙ Symantec AV Management/Planning/Deployment (14000 Clients)
∙ WSUS Patch Management
∙ Active Directory Creation of Users, Groups, FTP and Service accounts.
∙ Basic Scripting for Symantec and Directory Services Administration.
∙ Domain OU and Policy management
∙ Monthly Reports and Stats
∙ Procedure Documentation
∙ Email capture/filtering management - Mimesweeper
∙ Server Implementation approvals
∙ VMWare ESX – Symantec Testing Environment
∙ PC Duo / MS RDP for remote administration







Windows NT/2000 Mixed mode domains. To maintain system stability on legacy system whilst decommission in progress. Systems: NT,2000,2003 and XP (Servers / Workstations)

∙ Exchange 5.5 administration
∙ NT Server administration, User and Server Manager.
∙ Daily/Weekly Server backups and restores using Arcserve backup software. (ASO)
∙ Daily server checks to maintain uptime.
∙ Network/Server and Workstation diagnostics and fault finding.
∙ Patching of switches, media convertors back to floor ports. (Fibre and CAT5)
∙ 2nd line support on Windows XP, 2000 and NT workstations
∙ Laptop and workstation builds / configuration using Ghost and Powerquest imaging.
∙ Laptop repairs (Fujitsu Siemens)
∙ Asset Management





Windows rollout from Windows NT4 to Windows XP for all mobile users. Introducing users to the new concepts of Windows XP and use of new Citrix Server for in house applications.

∙ Wintel Laptop rollout from NT4 to XP Professional (DELL / IBM)
∙ Active Directory Users and Computers.
∙ CITRIX client configuration.
∙ McAfee Epolicy Orchestrator
∙ SMS – Remote Connectivity and Package Deployment
∙ REMEDY
∙ Powerquest Deployment Centre Imaging
∙ Post Rollout Support for Windows XP Professional with Office XP.
∙ Outlook Configuration for Mobile use.
∙ Introduction to Windows XP and remote connectivity for the end users.




Supporting all desktop EMEA end users. Research and test of new potential software products.

∙ DELL Workstations and Laptops.
∙ System Builds / image creation using Symantec Ghost.
∙ Microsoft Windows XP Professional with Office 2003. Office Communicator.
∙ Microsoft Windows VISTA with Office 2007 pre rollout testing.
∙ Active Directory Users and Computers.
∙ Wireless LAN – Setup and configuration for client connectivity using WEP.
∙ iPass EPM Remote package deployment system
∙ Dameware NT Utilities, XP Remote Desktop for remote connectivity to clients.
∙ Microsoft Livemeeting – Responsible for setup for live European presentations.
∙ PDA and Smartphone Windows Mobile 5 setup. GPRS, Bluetooth Syncronisation and Outlook Web Access.
∙ Symantec Backup Exec Desktop Agent – Installation and support.






To administer the Defence Academy domains, MoD restricted LAN segment. (RLI)

∙ Microsoft Windows Server 2003
∙ Active Directory Users and Computers. Creation of Users, Security and distribution groups, OU’s.
∙ Group Policy for workstation / user security.
∙ Microsoft Exchange Server 2003 Mailbox Administration
∙ Microsoft Terminal Services for connection to Restricted LAN.
∙ Veritas Backup Processes – Change of Daily rotational Backup Tapes.
∙ Print Servers – Setup, configuration of new print server and network printer queues. Monitoring.
∙ DHCP and DNS administration.
∙ SMS for remote connections, package deployment and inventories.





Desktop support to 1500+ Military, Staff and Student end users. Project coordination. Rollouts of Microsoft Operating Systems and Office applications. Ordering and processing of new systems and system builds.

∙ Hardware Support DELL / HP Workstations and Laptops, HP Printers / Scanners.
∙ Microsoft Windows XP, Windows 2000 complete support of Operating systems.
∙ Microsoft Office 2003, XP, 2000 complete support of the office suite.
∙ Active Directory Users and Computers. User and group creation.
∙ Exchange 5.5 and 2003.
∙ Symantec Ghost 8.2 – Build and configure server. Image creation. Image deployment.
∙ RIS Server – Build, Setup and implement as alternative to Symantec Ghost using PXE boot.
∙ Remote Desktop Connectivity using Dameware, XP RDP, Remote Assistance, VNC
∙ MSI creation using Winstall LE.
∙ Group Policy for deployment of MSI’s.
∙ TCP/IP Wireless and Wired LAN in a multi domain environment.
∙ DHCP / DNS Manual administration for all new machine builds.
∙ Sharepoint – Documenting procedures for training and project updates.

IT Projects Undertaken:

∙ OS Rollouts – Windows NT to 2000 to XP for Students, Academics and Developers. (1500 approx)
∙ Print Servers - Build, Setup, Implement and Monitor.
∙ RIS Server – Build, Setup and implement as alternative to Symantec Ghost
∙ Symantec Ghost Server – Setup and configuration for Defence Academy PC images.
∙ VMWARE Test Enviroment – Build, Setup and configure test network comprising of DC,DNS,DHCP Print and Exchange Servers with Windows XP Workstations in a Domain environment.
∙ Assisted in purchase, setup and allocation of over 300 Dell Laptops configured for the new secure wireless LAN.

IT Training

Microsoft:70-271 Supporting Users and Troubleshooting an XP Operating System.
Microsoft 2277: 70-291 Maintaining, Implementing and Managing Windows Server 2003.
CSF: Windows XP Professional Install/Configuration & Administration course.
Swindon College: Networking Introduction/Intermediate (Pre Cisco)
Sourcefire Training Course – Network security
Arcsight Training Course– Network Security
Cisco Security Agent (CSA) – Introductory Course

Secondary Education:

Qualifications: English Language 2 English Literature 2 Art 4
(C.S.E.) Maths 2 Social Studies 2 Technical Drawing 5
Physics 3 Geography 3

Assignment History

(This Seller has recently been shortlisted or contracted for the following people4 assignments)

  • Desktop / basic server support Engineer required to carry out the following dutied: · Customer facing, able to do 1st line call handling · Able to install and troubleshoot PC OS and key apps like Outlook and Office · Basic admin/maintenance experience of Windows Server 2003, Exchange 2003 · Some knowledge of Citrix is useful but not essential
  • Microsoft Certified Systems Administrator: Microsoft Certified Systems Administrator is required to provide holiday cover for a medium size business. Knowledge of supporting networks, routers, firewalls and switches is required.

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