CV (Curriculum Vitae) / Résumé

Company: Carphone Warehouse (Sheffield) (A multi-billion telecommunications Company)
Position: Tri-lingual Sales Consultant. (Part-time)
Dates: 2006 - present
1) Generating sales for company and providing quality customer service.
2) Translating, generating sales and provide customer sales for people from China, Taiwan, Hong Kong, Singapore, Malaysia and other Mandarin or Cantonese spoken countries.

Company: DTE Marketing (Sheffield) (A New Marketing Company, Client: MBNA, Talk-Talk)
Position: Salesman, Team Leader, Training Manager. (Full-time)
Dates: 2005 - 2006
1) Generating sales (field sales) for company and providing quality customer service.
2) Making sure team members meet targets and improving customer service.
3) Training new people. Setting individual and team targets. Running impacts to maximise sales standards. Resolving problems.
4) Recruiting new people to join our business.

Company: Oracle Marketing (Manchester) (One of the UK largest Marketing Company)
Position: Project Manager, coordinator and Territory Manager, coordinator (Client: RSPCA, AFBP, RETHINK, Dogs trust, MHF and other charities) (Full-time)
Dates: 2004 - 2005
Reason of leaving: Transfer to its sister company
1) Using Software to coordinate territories. Analyse and coordinate, for each employee, work to maximise sales. Preparation and presentation of territory sales reports. Monitor and report performance to managing director.
2) Problem solving including making quick and effective decisions to maximise sales and avoid/deal with problems.
3) Working closely with managing director to make sure office runs smoothly.
4) Responsible for Sales forecasting, budgets, stock levels and managing 80+ field Salesman in the field.
5) Responsible for providing strategy and advice for managing director.

Company: Tuscan Marketing (Manchester) (A World Leading Marketing Company)
Position: Salesman, Team Leader and Training Manager (Client: nPower) (Full-time)
Dates: 2003 - 2004
Reason of leaving: Promote to its sister company
1) Generating sales (field sales) for company and providing quality customer service.
2) Making sure team members meet targets and improving customer service.
3) Training new people. Setting individual and team targets. Running sales impacts to maximise sales standards. Resolving problems.

Company: Genico S.R.L. (Padova, Italy) (A European Food company)
Position: Production Supervisor & Maintenance engineer & Project manager (Full-time and Part-time)
Dates: 1995 - 2003
Reason of leaving: Decided to settle in UK.
2001-2003 (Project manager)
1) Responsible for breakdowns, stock levels and machine maintenance.
2) Responsible for budgets, new installations that may affect main plant running and breakdowns.
3) Responsible for planned/scheduled maintenance and control scheduled maintenance systems aligned to production requirements, for all mechanical and plant equipment.
4) Responsible for maintaining costs and expenditures within budgetary limits for mechanical engineering requirements.
5) Responsible for 12 staff.
1998-2001 (Maintenance engineer)
1) Responsible for the management and supervising of workers and machines.
2) Responsible for ensuring all user departments are provided with effective engineering services.
3) Responsible for 7 staff
1995-2000 (Production Supervisor, Hygiene Inspector and Market research co-ordinator)
1) Monitoring hygiene of the factory, staff and products.
2) Office skills and Telesales.
3) Market research to provide strategy and advice for the company. Conducting market research in existing and potential trading areas. Gather market intelligence analyses products, applications and competitors.

Company Name: Life of Your Own (Tunbridge-wells, UK)
Position: Supported Employment / Life Skills Specialist
Date: From Feb/March 2000. (Part-time)
Reason of leaving: Contract finished.
1) Helping a person with disabilities in different working and living situations.
2) Planning and organising use of time.
3) Flexibility with amount of support needed to accomplish job success.
4) Team-building with the community as well as with co-workers. Advocating to the public for an individual

Company: Brunel University (London, UK)
Position: Work Experience Trainee (Part-time)
Dates: 1998 - 2002
Reason of leaving: Finished University.
Experienced to operate engineering machinery (including electrical skills)and softwares. (With Certificate issued by University)

Company: P.C.F (Hong Kong)
Position: Import/Export administrator (Part-time)
Date: 1993-1995
Reason of leaving: Moved to UK for further study.
1) Customer service (Telephone), contacting clients, telesales, collating information for business analysis.
2) General administrator work including: answering telephone, filing, faxing, and photocopying…etc
3) Assistant accountant: to assist accountant to deal with documents (LC, invoices and other documents) using computer software and spreadsheets (Excel, Word, Symphony and WordPerfect)

Advanced computer skills in various packages including:
General Office:
MS Office 2000 and XP/Word/Excel/Access/Publisher/PowerPoint /Map Point UK/Internet/Money 2000/ Front Page ’98 and above/ Lotus Notes, OpenOffice, KOffice.
Able to install and configure/troubleshoots:
Windows 3.x, 9x, 2000, ME, XP, DOS, MS-DOS, Any Linux (including Red Hat, Mandrake (Mandriva), Debian...etc) and FreeBSD 5.1-Release and above.
Web Design:
Macromedia Dreamweaver 3.0 and above, Macromedia Fireworks 3.0 and above, Macromedia Freehand 9.0 and above, Macromedia Director 8.0 and above, Macromedia Flash 4.0 and above, Corel Draw 6.0 and above, PhotoDraw and some other Ulead video editing programs.
Programming:
Visual Basic 6.0, Visual Fox 6.0, Borland Delphi 5.0,Learning ASP.net, ASP, CGI, perl, javascript, php and mySQL.
Engineering:
AutoCAD 2000, Fluent, Ansys, and other CFD and FEA computer engineering programs. MATLAB6.0 and Simlink.
Basics:
Solaris , SunOS, Chinese input, SolidWorks, 3D Studio MAX R4.

09/2006 The Guild awarded: Master of craftsman (plastering)
09/2006 The Guild awarded: Master of craftsman (joinery)
09/2006 The Guild awarded: Master of craftsman (brick-laying)
09/2006 The Guild awarded: Master of craftsman (tiling)
09/2006 The Guild awarded: Master of craftsman (plumbing)

Employment History

Education