CV (Curriculum Vitae) / Résumé

Exceptional Achievements
• Project managed the set up of Employee Relations shared service for global pharmaceutical company.

• Instrumental player in set up and launch of Employee Relations department within a HR Shared Services function for UK largest electronic retailer.

• Design and implementation of ER service for 1800 employees for the UK largest home improvement, manufacturer, supplier and installer.

• Development & Implementation of Recruitment and Training structures for Worldwide IT service provider.

• Developed HR departments for four companies in a standalone capacity.

• HR strategic planning for four companies SME’s.

• High Volume of ER Case Management for sensitive and difficult Disciplinary, grievance and appeal cases, including coaching manager and undertaking high level investigations.

• Restructuring (TUPE) and Company closure for Independent manufacturing company, UK largest Print service provider, Government funded training sector and worldwide IT service provider.

• HR Information System project management for five different companies including developing specialised HR system with software company.

• Policy and procedure design and implementation both corporate and SME’s

• Set up and Development of HR Consultancy company increasing turnover by 100% within 2 years of trading.

Qualifications
Qualified in HR (MCIPD) and CIPD Advanced employment law
Accounting and Financial Management registered with IAB
Train the Trainer qualified
Business Link SME trained
MS Office certified
Currently studying for MSC in Strategic Human Resources

My HR Services Ltd

In May 2006 I set up a HR consultancy company, called My HR Services Ltd undertaking work for a variety of clients on both a project and day rate basis. I have provided a service both to SME’s and corporate clients ranging from completing specific HR projects to rebuilding their HR department and tackling daily operational issues.

Clients & Projects

• Astra Zeneca
 Creation of new ER service.
 Management of project plan and proposal to board level and internal legal professionals
 Management of ER cases
 Employment Law advice
 Completion of HRIS Project
 Completion of Launch of Service to Line Managers
 Creation and delivery of ER satisfaction survey

• Proskills UK
 TUPE transfer
 Design and implementation of training process including training analysis and plans
 General HR advice
 Creation of Employee handbook and policies manual
 Restructure of company including redundancy consultation process
 HR strategy
 Redundancy planning
 ER case management
 Employee Satisfaction survey

• Everest UK
 Design and implementation of ER Service
 Sole support for providing ER advice for 1800 employees including advice to Directors on Tribunals
 Design and production of company Policy manual containing 58 policies
 Training on ER process and good practice
 Creation of Employee handbook
 Design and implementation of Absence Management System
 HRIS project

• i2C Ltd
 Recruitment Project
 Design and production of employee handbook
 Creation of Terms and Conditions of Employment

• Task Joinery
 Design and implementation of Compromise agreement
 Recruitment Project
 Design of Terms and Conditions of Employment




My HR Service Ltd Continued

• EDS GFS (Company changed ownership to a&o service and systems)
 Design and Implementation of Recruitment policy, process guide and process training
 Design and Implementation of Training policy, leader process guide
 TUPE Transfer completion
 Review of old handbook, design and production of new revised handbook.

• Micrus Endovascular UK Ltd
 Design and implementation of Employee handbook
 Design and implementation of Employment contracts
 Advice and guidance on employment law issues
 Design of Health and Safety policy and Risk assessment process
 Health and Safety Training delivery

• HH Associates Ltd
 Management of two large Tribunals
 Development of Benefit and Salary structure
 HRIS implementation
 Management of ER issues including redundancy project
 Creation of employee handbook and relevant policies
 Development and implementation of recruitment process and management recruitment
 Daily employment law and good practice HR advice

• Hanworth laboratories Ltd
 Tupe Transfer completion

• Powerhouse Plc
 Management of ER issues
 Tribunal Case Management
 Development of HR document Library
 Design of Master employment contracts and employee handbook

Interim roles

DSGi (Dixons Stores Group International)

To May 2006 undertaking Employee Relations Case Management delivering ER service to 30,000 workforce within various retail channels.

• Developed ER process and led launches of ER Service to all DSGi retail chains
• Project Management, successfully devising and delivering reports for all DSGi chains and management levels.
• Case Management of high level sensitive cases ensuring consistency across the group for capacity level of 70 case per month.
• Management of ER Advisors enhancing communications within team.
• Tribunal case management.





Spring Global Mail (Joint venture with TNT and Royal Mail)

To June 2005 European HR Manager delivering HR function across Western Europe.

• Designed and implemented employee handbook providing consistency and employment law protection.
• Initiated internal “Excite” training programme growing communication across Europe.
• Provided effective recruitment solutions reducing turnover by 20% within sales environment.
• Coached and train management daily providing advice on employment law and procedural issues.

Permanent roles

John Laing Partnership

To December 2004 generalist HR Management for private sector building and training company consisting of 250 employees across 16 sites in the UK

• Reorganisation to reform the “Training” sector to achieve predicted profit margins.
• Creation of company training policy and procedure, enabling managers to create training solutions enhancing department performance
• Introduced a computerised HR information system delivering accurate data, producing timely reports and accurate payroll.
• Managed payroll and HR budgets
• Management and coaching of HR and Management teams

H Bauer Publishing

To January 2004 delivering complete generalist HR and Facilities Management responsible for 350 permanent and 200 plus temporary employees for high profile women’s magazine publisher

• Researching and production of specification for payroll and HR computer system.
• Closure of magazine resulting in redundancy operation
• Established system to manage temporary staff changes between worker and employee status.
• Providing expert advice and management on ER cases.

Teknion Europe

To August 2003 delivering Generalist HR Management for manufacturing SME operation, successfully achieving organisational change following acquisitions and initiated, completed set up of HR for this SME Greenfield site.

• Designed and introduced employee appraisal and performance review and led training to ensure manager competency.
• Through Employee led focus group designed and implemented new manufacturing pay structure and associated benefits to complement organisational changes.
• Organised and completed 2 reorganisations following acquisition including TUPE.
• Closure of Teknion Europe French and UK operations, making redundant 120 employees.
• Extensive coaching and advice on complex ER cases.
• Development of HR Strategy
• Produced and successful executed recruitment programme assisting company expansion.

Schroff UK

To September 2002 developed Greenfield site manufacturing operation and generalist HR management within a stand alone capacity.

• Shaped and introduced training process achieving ISO 9001 accreditation.
• Enhanced communication processes through focus groups and employee consultation committee providing Investor in People certification.
• Developed system monitoring and successfully reducing absence and increasing productivity by 15%
• HR strategy formation including developing an HR satisfaction survey.