CV (Curriculum Vitae) / Résumé

SUMMARY
• A proficient software professional with 4 years of extensive experience in AS400 which includes system analysis, enhancement, development, support and testing with globally competitive SEI CMMI Level 5 organisations.
• Highly skilled in CL400, RPG400, RPGILE, DB2/400, OS400 and related technologies.
• Implemented numerous development, maintenance and support projects using agile model.
• As a System Analyst my responsibilities include understanding business requirements, preparing functional specifications, assigning tasks to team members, preparing high-level and low-level design documents, interacting with clients and solving production problems within the specified Service Level Agreement (SLA).
• Adept in test case preparation, unit testing, system testing and UAT.
• Expert in Insurance, Retail and Finance domains.
• Ability to co-ordinate between multiple businesses and IT teams.
• Worked closely with clients to identify problems and provide strategic solutions.
• Very good team player, and seen as a people person.
TECHNICAL KNOWLEDGE
Programming languages: CL400, RPG400, RPGILE, C, C++
Database Technologies: SQL, PL/SQL, DB2/400, ORACLE 8i, RDBMS Concepts
Tools: PDM, SEU, DFU, SDA, Hawkeye
Operating Systems: Unix, OS 400, MS-DOS, Windows NT/2K/XP
WORK EXPERIENCE
Company Client Start Date End Date
Cognizant Technology Solutions Duty Free Shopping (DFS), Singapore May-2006 May-2007
Accel Frontline Metro Insurance Corp, Cornerstone systems Inc, (USA) Dec-2004 Apr-2006
Decatrend Technologies Power soft Inc, India Dec-2003 Nov-2004
Esquire Systems Techkraft, India Dec-2002 Nov-2003
ACHIEVEMENTS
 Appreciated in the DFS project (2006-2007) for providing excellent support by managing production calls during server crash.
 Recognized as a key resource in handling jobs during hardware up gradation for the DFS project (2006 – 2007).
 Appreciated for providing Automation in IPMS project (2005 – 2006).

ACADEMIC PROFILE
• BE (Electrical & Electronics Engineering) from University of Madras, India. Passed in First class with 71% (2002).
PROJECT DETAILS
COMPANY : COGNIZANT TECHNOLOGY SOLUTIONS
CLIENT : DUTY FREE SHOPPING (DFS), SINGAPORE
ROLES : LEAD/SYSTEM ANALYST/DEVELOPER

Overall Responsibilities:
 Participate in due diligence process and contribute in giving proposals.
 Solve issues arising online within the SLA.
 Providing 24/7 online support by attending production calls.
 Prepare Technical and Functional PPT’s proposing the new/changed System Architecture for the overall project during Business Study.
 Estimate efforts and plan for completion of high priority issues.
 Assign individual tasks to team members and mentoring them.
 Prepare test plan and strategy for User Acceptance Testing (UAT).
 Designed job hierarchy chart for hardware up gradation.
 Share technical knowledge with the onshore team by giving presentations.

DUTY FREE SHOPPING (DFS) MAY 2006 – MAY 2007
DFS is one of the world's largest retail shops operating in 24 countries. Duty Free Shopping deals with providing privilege to its customers based on various criteria.

The challenges involved were:
 Arriving at a solution for critical issues with highest priority during server crash.
 Holding up jobs and running them manually during hardware up gradation.
 Manual transfer of data to remote system through FTP server during system failure.
 Training team members who were new to this technology.

Using following technologies CL400, RPG400, RPGILE and DB2/400.

COMPANY : ACCEL FRONTLINE TECHNOLOGIES
CLIENTS : METRO INSURANCE CORP, CORNERSTONE SYSTEMS INC [USA]
ROLES : PROGRAMMER /DEVELOPER

Overall Responsibilities:
 Participate in Knowledge Transition process.
 Provide automation to avoid recurrence of similar issues.
 Perform software development and testing activities.

INSURANCE POLICY MANAGEMENT SYSTEM JUNE 2005 - APRIL 2006
M/s Metro insurance corp. provides a wide range of insurance policies such as life insurance, health insurance, fire insurance, general insurance, accident insurance etc.
The challenges involved were:
 Implement changes without affecting existing application.
 Changing the existing data specifications after analysing the effects.

Using following technologies CL400, RPG400, RPGILE and DB2/400.

SMART DECEMBER 2004 - MAY 2005
SMART, which is System for man-hour attendance reporting tool, was mainly designed to reduce manual intervention in the process of attendance and salary calculation.



The challenges involved were:
 Providing an automation tool on the attendance system was more challenging.
 Designing new formulas to carry out complex calculations.

Using following technologies CL400, RPG400, RPGILE and DB2/400.

COMPANY : DECATREND TECHNOLOGIES
CLIENT : POWER SOFT INC., INDIA
ROLES : PROGRAMMER/DEVELOPER

Overall Responsibilities:
 Streamlining process to increase efficiency.
 Prepare test plan and test cases.
 Re-engineered existing system to generate report and export into Excel.

BUDGET SYSTEM JUNE 2004 – NOVEMBER 2004
Budget system was introduced to streamline preparation of invoices and vouchers which ultimately reduced manual intervention and increased efficiency.

The challenges involved were:
 Developing high level strategic solutions for system support.
 Streamlining applications without affecting their functionalities.

Using following technologies CL400, RPG400 and DB2/400.

PURCHASE SYSTEM DECEMBER 2003 – MAY 2004
Purchase system deals with the concept of creating purchase requisition number for every order placed. Automation was provided in number generation.

The challenges involved were:
 Using data area concept to manage the sequence of generation.
 Addressing problems on data mismatch during data entry.

Using following technologies CL400, RPG400 and DB2/400.

COMPANY : ESQUIRE SYSTEMS
CLIENT : TECHKRAFT, INDIA
ROLE : TRAINEE

Overall Responsibilities:
 Accommodate changes during the post development period.
 Tracking performance of newly implemented process which involved capturing queries using basic C language.

STOCK INVENTORY DECEMBER 2002 – NOVEMBER 2003
Stock Inventory introduced a new system to track stocks and maintain a complete record of associated fields.

The challenges involved were:

 Using C, C++ to capture SQL queries.
 The software should be implemented to accommodate changes that could happen during post development period.

Using following technologies C, C++, ORACLE 8i, VISUAL BASIC 6.0.