Profile

A Quality Manager with a range of experience in setting up, streamlining, updating and operating quality management systems.

Experience in textile, plastics, sealing and composite manufacturing supplying the automotive, aerospace, defence, thermal insulation, pvc windows, food, building and filtration business sectors.

Proven leadership skills involving managing, mentoring, developing, motivating and training both individuals & teams to achieve set goals.

First-class analytical, design and problem solving skills.

Dedicated to maintaining high quality standards and customer satisfaction.

Able to work on own initiative and as part of a team.

An initiator and motivator for change where clear benefits can be identified.

Experience/major achievements

2003 - 2005 Fothergill Engineering Fabrics Ltd,

Fothergill Coated Fabrics Ltd

& Ferguson Polycon Ltd

Group Business Improvement Manager

n Responsible to the Corporate Manufacturing Manager and responsible for eleven quality assurance, laboratory and inspection staff.

n Production of Employee and Managers handbooks relating to HR, H&S Quality and Environmental requirements.

n Set up and facilitate eleven improvement projects to improve the business at Feguson Polycom Ltd.

n Successful culture change and structural re-organisation at Ferguson Polycom Ltd.

n Cost reduction projects at Fothergill Engineered Fabrics and Fothergill Coated Fabrics ranging from the introduction of improved planning systems, to increased efficiencies within administrative and manufacturing as a result of process flow improvements.

n Initiation of Health and Safety procedures at Ferguson Polycom Ltd.

n Implementation of improved waste management systems and environmental controls at Ferguson Polycom Ltd.

n Setting up of computerised systems to log and control orders at Ferguson Polycom and Fothergill Cioated Fabrics Ltd.

n Seting up intranets at Ferguson Polycom and Fothergill Coated Fabrics Ltd.

1995-2003 Fothergill Engineered Fabrics Ltd

Quality Manager

n Responsible to the Manufacturing Manager and responsible for nine quality assurance, laboratory and inspection staff.

n Achieved major cost reductions by carrying out process flow analysis of sales, planning, purchasing and manufacturing control processes leading to more effective systems with a reduction of staff.

n Rationalisation of the Quality Management System in order to make it more effective and to comply with the ISO9001: 2000 standard's requirements leading to a successful transition.

n Conversion of the documented system from hard copy to online by setting up a company intranet that has grown to include an exhaustive management information system, on line forms, presentations, customer information etc.

n Introduction of training matrices & checklists along with process flow charts for the whole of the company's operations, which are available as linked online documents.

n Successful implementation of systems to plan and control the manufacture of made-up engineered fabrics for the aluminium filtration industry which achieved ISO9001: 2000 approval within a six months period starting from scratch.

n Liaison with customers on new developments and quality concerns enabling at least two major accounts to be retained.

n Key member of implementation team for a computerised manufacturing monitoring system.

n Setting up of company induction and customer visit presentations and production of handouts.

n Seconded to update the business management system of Ferguson Polycom Ltd (A sister company of Fothergill Engineered Fabrics Ltd) and gain transition to ISO9001: 2000 in a 3 month timeframe.

1990-1995 Courtaulds Advanced Materials

Quality Assurance Manager

n Responsible to the General Manager and for twelve quality assurance, laboratory and inspection staff.

n Successful incorporation of two existing company quality management systems into a single system within a tight timescale and approval to ISO9002 and Civil Aviation Authority requirements.

n Key member of the implementation team and responsible for shop floor training of a new computerised business control system involving for the first time direct input by shop floor personnel.

n Appointed Company co-ordinator for the implementation of world class manufacturing techniques.

n Setting up, training, co-ordination and support of improvement teams covering all areas of the company resulting in a reduction of scrap by twelve percent and a fifty percent reduction in customer complaints

n Training of the senior management team in quality principles and quality auditing.

n Setting up the basis for an ISO9002 quality management system in a company, which had no formal systems.

1989-1990 TBA Industrial Products Ltd

Assistant Quality Assurance Manager

n Responsible to the Quality Assurance Manager and for a department of nine with some supervision of 3 divisional quality controllers.

n Setting up documentation control and supplier quality assurance procedures in a multidivisional company.

n Implementation of internal quality audit programme.

n Reduction in the number of repetitive customer complaints by the effective implementation of complaint analysis and root cause corrective actions.

1987-1989 TBA Industrial Products Ltd

Quality Engineer

n Responsible to the Quality Manager.

n Writing a computer programme for calibration control, which included history for over 1000 items and generation of all paperwork and labels.

n Streamlining of the company's certification and release operations across three divisions.

n Company representative for Ministry of Defence contracts and quality issues.

1976-1987 TBA Industrial Products Ltd

- Composites Division

Quality Controller

n Responsible to the Divisional Director and for six staff.

n Successful implementation of a quality system to meet Ford Motor Company requirements leading to the gaining of preferred supplier status for the division.

n Re-organisation of inspection and laboratory functions to enable 50% increased workload to be successfully handled without any additional costs.

n Setting up engineering design control systems to control all development of new items from initial enquiry to full production.

n Operation of first off article inspection and statistical process control systems.

1969-1976 Turner Brothers Asbestos Co Ltd

Laboratory Technician to Technical Officer

n Responsible to the Departmental Manager and for two laboratory technicians.

n Chemical analysis of company and competitors products.

n Member of research and development teams to develop a new process for the manufacture of asbestos textiles.

n Resolution of customer feedback issues on newly developed products.

n Involved in the research of a patented system for increasing the speed of underwater missiles for the Ministry of Defence.

Qualification & Training

n English, Maths, Chemistry, Physics & Technical drawing GCSEs.

n Maths, Chemistry & Biology O Levels.

n Science ONC.

n Chemistry HNC.

n Applied Chemistry Degree (CNAA part time course).

n Quality assurance auditing certificate to lead auditor status & process auditing (Bywater Technology & Lloyds Register Quality Assurance.)

n Trainers advanced course (Scout Association - recognised by the Institute of Training & Development.)

n Computer skills include use of Microsoft Works, Word, Excel, Access, Visio, FrontPage, Publisher, PowerPoint, Autoroute, Outlook; Adobe acrobat; AutoCAD; Turbo CAD; Photo express; MFG-Pro etc.