Providing a specialist Business Administration Service for Recruitment Agencies.
Utilizing my expertise within the fields of Customer Service, Business Administration and Information Technology. Further details available on request. Currently seeking a suitable permanent position.

Assisting learners achieve a nationally recognised qualification.
Carry out assessments within learners’ workplace to the required standard and timescales.
Maintain, manage and recruit learners in accordance with company guidelines.
Provide information, advice and support to learners during their qualification course.
Motivate/drive learners to achieve in line with agreed target deadlines.
Monitoring health and safety and equal opportunities within work placements.

Responsibility for day to day running of the store.
To ensure the store is commercially focussed and to maximise sales opportunities.
To ensure policies and procedures are carried out.
Effective problem resolution and dealing with all customer service complaints.
To liase and manage all external suppliers of plants and equipment.
To ensure all Health and Safety and legislative requirements are adhered to.
To be responsible for all banking and managing till transactions.

Customer service and advice on all aspects of horticulture.
Managing plant displays and ensuring they are kept well stocked and presentable at all times especially during busy periods.
General welfare of plants including watering, weeding.
Working knowledge of all other departments in the centre.

Responsible for the support of the District Housing Services team.

Providing a high quality, customer focused service to all residents.

Management of housing benefits payments, liaising with residents, agencies and managers to ensure that rents are collected and all relevant information on housing benefit payments is accurately recorded.

Assisting the Neighbourhood Managers with property re-let management including, letting properties to ensure that new residents receive advice and information to settle easily into their new homes.

Maintaining the complaints and property re-let database for the North Midlands Region. Preparing documents for property re-let management.

Responsible for undertaking all office administration functions such as processing post, taking rent payments, balancing cash, ordering stationery.

Maintaining the Mutual Exchange Register, terminations of tenancies and ensuring all relevant information is passed to the Business Support Team.

Providing a first class service to customers both external and internal and to support the customer service team.

To ensure high call volumes are dealt within specific time scales as per organisational requirements.

Resolving customer complaints, arranging property repairs, taking rent payments.

Promoted excellent customer service at all times. Liaising with designers, surveyors and installation teams, prior to agreeing installation date.

Instructing riders of all ages from beginner to advanced including disabled clientele.

Helping riders improve their skills and overcome any difficulties ensuring training is carried out safely.

Responsibility for the smooth operation of the riding school including; co-ordination of husbandry, taking bookings, collecting payments, managing yard staff.

Responsible for backing and schooling horses for future sale, bringing on youngsters, improving problem horses.

Competed at British Show Jumping Association Foxhunter Level.

Achievement of British Horse Society Level 1, Riding and Road Safety qualified.

Machinist for Hinckley’s largest manufacturers of ladies hosiery.