• Booking appointments and generating sales leads working for a variety of companies – products range from IT hardware and software solutions, through to training and development courses, business travel management service - seo services, telecommunications. .
• Updating computerised database – different packages used for different companies and I build my own for those projects that need it. I work from data already provided for some projects and source my own for those that need it. All data is TPS screened prior to any calls taking place.
• Other associated administration tasks and office support role.

• Telemarketing for a removals service to the commercial sector
• Booking appointments for the field sales reps to quote on business
• 90% of work is cold calling, both looking for immediate sales opportunities and longer term work with which to build a client base.
• Customer care call and administration of the database make up the remainder of my role

• Telemarketing for a contact cleaning service
• Arranging appointments for Business Development Managers
• 80% of work consisted of calling from an existing database, using marketing ploys to establish contact, then making appointments for field sales reps to quote for potential contracts.
• Cold calling and lead generation made up the remainder of my role, together with general admin duties.

• Telemarketing of security products to the commercial market. 100% cold calling from prospect details provided by Field Sales Representatives.
• Responsible for the management of 6 diaries, dealing with queries with regards to products both via the telephone and the post.

• Tele- appointing for a business rates reduction Co. 100% cold calling.
• After a time at the company I was offered a supervisory role as Team Leader, responsible for a team of 10 people.

• Working for a tour operator, preparation and the collation of statistics with regard to sales by Travel Agents affiliated to the organisation.
• Telesales of holiday products to both members of the public and via agents.
• Maintenance and updating of a database and other administration based duties

• Providing sales administration for a wholesaler of gift and novelty items.
• Data processing of the orders and telesales of products to the suppliers.