Part of the Educational Initiative Centre team. Responsibilities include:
* Responsible for coordination and reporting of student feedback survey results for modules using bespoke Speedwell software and production of year-end reports of surveyed modules, analysing data using Excel (using functions & array formulas) and production of accompanying graphs.
* Responsible for the implementation and content of the EIC web site using Immediacy Content Management System; have Global Administration rights over the entire University web site.
* Designed and built a relational student withdrawal database using MS Access, to collate and analyse student withdrawal feedback data using Excel (via ODBC).

Produced ‘Process Design’ flowcharts for the Finance, Planning, and Reporting department using Visio. These included the Monthly & Quarterly reporting processes, submission & consolidation processes, and the Diageo Group reporting process.

Part of the ICT London Infrastructure Audit team; a team responsible for formulating a register of the computing assets at all NHS locations in London. Equipment audited included Desktop PC’s, Laptops, Printers, LAN Hubs, Routers, and Servers using Visual Audit Pro software.

Part of the e-Government web team.
• Responsible for the running of the Project Office for the UK Online Project Team; a team designing the e-Government web portal as part of the government's drive to provide electronic services to the UK population. Responsibilities included:
* Office Administration – Responsible for QA of all documents supplied to the customer, designing office procedure flowcharts using Visio and updating project plans using MS Project.
* Database Management – Designed and built multi-user relational databases using MS Access to monitor all documents, a team contacts directory, a risk register and a change request inventory.
* Systems & Network Administration for PC’s and LAN – Installed and configured desktop PC’s using Windows NT 4.0 (SP 6) and MS Office 2000, the Server using Windows NT 4.0 BackOffice, Arcserve 6.5 backup and restore solution, and the Remote Access Server.
* Web Site Administration – Designed and built an intranet web site to keep the client abreast of the latest developments within the UK Online project facilitated by Dial-In access.
* Managed the full service Acceptance Testing for the Government Intranet Hosting Service (GIHS).
* Part of the Technical Design team delivering the Small Business Services portal. Responsible for designing and implementing the LAN, with remote dial-in using SecurID for the Development & Testing teams, the Fault Reporting and Document Management databases using MS Access and Fault Co-ordination.

Created and developed the Consolidated European Exposure, Origination & Structuring Portfolio Review Reports, and Credit Approval databases for the Trading Credit Risk Management Department. Responsibilities included:
* Locating information from the CIBC intranet and TRACS database in Toronto.
* Automation of report production processes using pass through queries and creation of macros to automate updating from downloaded spreadsheets and pass through queries.
* Writing of European Consolidated database and O & S Portfolio Review User Guides detailing how to produce reports from the beginning and how to modify the macro’s in Visual Basic should the need arise.

Responsible for the management of a large MS Access database and its migration over to the Archibus/FM Computer Aided Facilities Management system.
* Production of queries, reports and statistics from an Access database
* Production of accompanying queries, reports, statistics and graphs from Archibus/FM software using SQL.
* Training staff and development of user guide for the Archibus/FM system.
* Design and construction of Intranet web pages using HTML and DHTML.

Responsible for the running of the Project Support Office for the Excelsys Project Team, a bid team tendering for a Private Finance Initiative (PFI) Government contract. Responsibilities included:
* Database Management – Designed built and managed an MS Access database to record and track all correspondence.
* Bid Planning – Part of a team designing a schedule to incorporate all major stages of the tender and its implementation using MS Project.
* Administration – Responsible for all correspondence distribution and filing.
* IT Support for PC’s and LAN – Curing problems on desktop PC’s running Windows 95 and the Windows NT server.