Printer friendly ]Freelance IT Solutions Manager
IT Solutions ManagerHTML
Common Gateway Interface (CGI)
Active Server Pages (ASP)
Java (Server and client side)
.NET technology
J and JavaScript
SMS (Text Messaging) and MMS (Media
| Rating: | Unrated (New) |
| Hourly Rate / Cost: | |
| Available From: | |
| Seller ID: | 267198 |
CV | 
SkillsCV
Employment Summary: | I have been working in the IT industry for 10 years, primarily working in the internet industry from service providers to online payment systems and ecommerce. I have a heavy development background and have had exposure to all of the major Internet technologies including (but not limited to):
I am extremely familiar with the application of technology as my rolls have focused on the solutioning side of IT Management as well as strategic. I am currently the IT Solutions Manager (Reporting directly into the Head of IT) for Tube Lines and am responsible for all development and IT solutions within the business. Tube Lines LTD is one of the Public Private Partnership (PPP) contractors that run the London Underground as the IT/IS Development Manager. My key responsibilities are:
· 17 Staff · 5 Teams (Citrix, Software and Internet Development, Model Office Testing/UAT Testing, Application Packaging and Deployment, Research and Development)
· GPRS Solutions · WIFI (Wireless Networking 802.11b and g) · Blackberry and Outlook Mobile Access for remote users I have been fully responsible for strategic relationships with partners and clients and the maintenance of strategic development within the company and with partners. All technical contact, including SLAs, Contracts, MIS/EIS and Support systems and Client Relationships (from a technical standpoint) came under my responsibility. |
Professional Strengths: | I have solid people managerial experience with hands on; I have a very people orientated style and work closely with all staff. I believe in motivation and setting up effective support channels for all staff. Due to my deep understanding and wide experience with development techniques and hands on use of the technology, I have the ability to understand what is required from systems; this also applies to my extensive experience in database design, IT Solutions and Emerging Systems. I have excellent communication and organisational skills, which allow me to work on many projects at one time, whilst striving to achieve set out goals and deadlines. This includes the production of policies and procedures as well as building a solid team and giving technical and strategic direction. These combined with my face to face experience with clients and partners and the management of strategic partnerships and Service Level Agreements give me well rounded management style. I have utilised many QA techniques and have trained in ISO QA standards and was instrumental in Davnet Achieving ISO accreditation in 1998 (the first Telecommunications company in Australia to achieve this). I am also versed in UML for development standards. |
Experience | |
Tube Lines Ltd January 2003 - Present IT/IS Solutions Manager | |
· 17 Staff · 5 Teams (Citrix, Software and Internet Development, Model Office Testing/UAT Testing, Application Packaging and Deployment, Research and Development)
· GPRS Solutions · WIFI (Wireless Networking 802.11b and g) · Blackberry and Outlook Mobile Access for remote users · Manage the Tube Lines IT/IS Development Team · Manage all development standards and guide the various development teams within the organisation · Liaising with and manage contractors and external specialists | |
PayHound Limited October 2002 - December 2002 Project Consultant | |
§ Managed all the development staff § Managed the development and support of systems teams § Met deadlines as discussed with ING § Project management and people of the Electronic Payment system being implemented at ING in the Netherlands (Web and Email Based payments system) § Management of the development team while the CTO was on leave (5 Development staff and 2 technical) § Management of external relationships with 3rd Party vendors to hit the production deadline § Consultation on system delivery and support mechanisms and support staff management § Systems written using ASP, ASP.NET, VB, VB.NET, SQL Server, BizTalk, MS SQL Server | |
MinutePay Europe Ltd July 2001 - October 2002 Development and Software Support Director | |
§ Member of the Executive Management Team § Managing the MIS/EIS and Helpdesk systems staff within the organisation (5 staff) § Management of the Development Staff (10 staff) § IT Budgets ( Up to €2,000,000) § Managing the designing and delivering a mass payments solution for partners to pay customers in bulk (Using ASP, COM+ and Visual Basic 6 and SOAP) § Managing the design team that designing and end-to-end C to B payments and ordering system online (Utilising .NET technologies, ASP.NET, VB.NET, XML and SOAP) § Provides web systems based on IIS, ASP, VB, SQL Server, Oracle and .NET Technologies § Evaluation of Oracle Accounts for integration with the transitional Database § Preformed implementation plan and started work on Oracle Accounts implementation within the organisation § Provided IT, Software and Technical systems for: § European Management Team § Sales teams § Marketing § Strategic Development of internal and external systems § Handled all relationships with partners and clients § Management of Strategic Development and R and D § Management of all development SLAs § Responsibility for the development team § Responsibility for the development support team § Responsibility of the upkeep and ongoing maintenance of the MinutePay website § Maintaining 24/7 uptime of the MinutePay website § Organising upgrades and resource allocation of site § Evaluate new development tools and tecniques and implementation of it § Managing the designing and delivering merchant invoicing and payment solution § Managing the designing and delivering a mobile payment solution via SMS § Managing the designing and delivering a WAP payment system § Monitored the performance of staff and Key Performance Indicators § Liaised with all technical teams (including external partners and internal staff) | |
MMT Computing plc July 2000 - July 2001 Microsoft Development, Software Architect and Development Manager | |
§ Design of Online Metals Trading system (Using VB, BizTalk, MSMQ, XML and SOAP) § Search engine and Statistical Analysis system for the BBC Intranet Various standards documentation for internal use within the division of the Company (UtilisingSite Server/Commerce Server) § Face-to-face consulting with clients and requirement gathering | |
Magna Data/Davnet Ltd 1996 - 2000 | |
1999-2000 MIS Overseas Rollout Manager - Development and Support (Reporting to CIO) § Designed Overseas Roll out plans for emerging Davnet Operations § Put into place Davnet Roll out documentation § Designed version controlling for all regional operations § Liased with upper management of each operation and kept the lines of communications running § Management of international SLAs § Regional requirements and delivery of solutions § Setup support channels for a 24x7 for all regional operations § Setup regional replication and data sharing solutions for consolidation and Upper Management access § Groundwork for PowerOLAP roll out within the group (A multidimensional cube reporting system) § Quality Assurance Documentation for the Overseas roll out division of the MIS department § Designed the remote distribution model of the MIS Suite of products and their interaction § Setup and performed training for Overseas support staff § Authored job descriptions and duties for staff and assisted with recruiting |
1996-1999 MIS Manager Specializing in Development (Reporting to Chief Information Officer) § All systems build using ASP, VB, XML, SQL Server and MSMQ § Supervised roll out of Davnet financial software (Platinum Accounting) § Designed MIS and Platinum integration § Designed MIS procedures and programming doctrine § Consulting with partners and clients § Face-to-face consulting § Management of MIS SLAs and partner SLAs § Put in place Y2K testing for MIS systems and made sure all systems were Y2K compliant 3 months before deadline § Spearheaded all R&D within MIS department and analysed all new technologies that were to be used in all MIS projects § All database design and system integration planning § Responsible for MIS Roll out through Davnet Corporate § Responsible for co-ordinating, designing and actual implementation of Davnet Hong Kong's MIS systems § Responsible for up to 20 staff members working on various projects at once § Managed the development of the Davnet Virtual ISP product. Designed and managed the roll out of the Virtual ISP provisioning system (Including managing the strategic development and partnership and account managements) § Designed and managed the initial Davnet Order Management system that interfaced directly into core network systems for service provisioning and accounting systems § Designed and managed the development for the Goods and Services Tax components for invoicing systems § Evaluate new technologies and how they can be best used within our suite of products § Hired MIS Development Staff (including Permanent and Contract) § Co-ordinated all MIS Development staff and their projects. § Re-designed MIS Database § Upgraded MIS Database systems from MS-Access based systems to MS-SQL Server. Increasing performance by 300% to 400% § Converted MIS Systems to a "Thin Client" platform using cutting edge technology to deliver a robust application that are platform independent (Web based technology) § Data management including: § Contact Management § Marketing Data Systems § Order Management § Customer Service Systems § Data Analysis | |
OzEmail Ltd 1994 - 1996 | |
1995-1996 Customer Support Services - Specializing in System Development and Design , MIS Manager § Designed and implemented Customer Support Services customer tracking systems § Designed and coordinated Customer Support Services Knowledge Base and expert systems § Designed and implemented remote access to Customer Support Services MIS system for New Zealand subsidiary § Responsible for integration with OzEmail's financial and customer usage system (Infranet) to allow Customer Support Services access to all information § Designed and implemented Customer Accounts Services MIS system accessing all accounts information and linking to all legacy systems as well as the new Infranet system § Part of the company wide information system committee | |
1994-1995 Customer Support Services, Assistant Manager § Responsible for recruitment of support staff § Coordinated all training and staff advancement § Designed plan for progression to 24x7 support hours § Authored policies and procedures based around excellent work practises and rotating rosters § Authored roster and maintained the 24x7 support operation § On call 24 by 7 to advise Customer Service supervisors when issues arose. Once issues were addressed policies and QA procedures were modified | |
Kreate International 1991 - 1994 Software Developer | |
§ Developed using Visual Basic 1 through to Visual Basic 3 § Developed with access 1.1 through to Access 2.0 § Developed with Autocad 12(using internal language LISP/Diesel) § Developed with Sybase and Early versions of SQL Server | |
Education | |
1999 Bullet Proof Manager Sydney, NSW § Time Management and Diary Management § People Management and conflict resolution § People Resourcing § Multitasking and Making the Most of Project Time § Selecting the Right People for the Right Job 1999 Ascend Computer Training Sydney, NSW § Mastering Visual Basic 6 § Mastering Visual Basic 6 Enterprise § Mastering Enterprise solutions § Mastering Visual Interdev (Active Server Pages and COM Objects) § Microsoft Certified Developer § Microsoft Certified Professional 1998-1999 Self Training Series (informal) § Understanding enterprise programming techniques § Developing with HTML § Developing with Active Server Pages § Developing with JAVA | |
1992 - 1998 Australian National University (Correspondence) · BA, English and History (Hons) · Currently looking at doing an MA or Maybe an MBA | |
1990 McCarthy Senior Catholic High School (NSW, Australia) § HSC (TER 93.8) |
More Sellers...