CV

A very versatile all-rounder with a wealth of skills and experience gained over many years. Offering strong writing, communication and presentation skills and strong people skills, with successes in coaching, mentoring, training and supervising. Also offering a particular flair for designing and implementing efficient administrative processes, which includes revamping existing operations if necessary. All work undertaken with high standards of professionalism and integrity.

KEY SKILLS

General
- Office management for small companies or administrative departments
- Event management, hosting up 300 delegates
- Project administration/management, mainly small projects, including projects with international scope
- Budget management/administration, dealing with budgets ranging up to £200k
- Bookkeeping and finance administration for small operations
- Staff supervision, including administrative and technical staff
- Customer service/client liaison in many different environments
- Designing, implementing and improving office systems and processes
- Research and analysis for many different initiatives

IT
- Systems analysis, design and development
- Spreadsheet and database design
- Systems documentation and user training
- Application support

HR/Training and Development/Coaching
- Staff training, including staff inductions and systems training
- Training administration
- Performance/life coaching for adults and teenagers
- Career coaching and personal branding for individuals from many industries/professions
- Entrepreneur/SME coaching, specialising in start-up ventures

Copywriting/Authoring
- Business letters, reports and presentations
- Reports, designing forms and questionnaires
- Training manuals and handbooks/guides
- CVs, career letters, professional bios and business profiles

Sector Experience (through employment roles or client work)
- Private, Public and Charity
- IT
- Investment Banking
- Legal & Compliance
- Higher Education
- Equality & Diversity
- Publishing
- Property
- Retail


CAREER SUMMARY

- Performance Coach (Contract) - Youth Charity (Feb 08 - Jun 08)
- Administration in Equality & Diversity (Contract) - University in London (May 07 - Feb 08)
- Office Administration (Temporary) - UK Christian Charity (Aug 06 - Apr 07)
- Freelance Career, Empowerment and Small Business Coach and Consultant (Feb 03 - Present)
- Career Sabbatical (Jun 01 - Feb 03)
- Analyst Programmer/Assistant Vice President (Perm) - Leading Investment Bank (1999 - 2001)
- Application Support Analyst/Assistant Vice President (Perm) - Leading Investment Bank (1998 - 1999)
- Compliance Analyst (Perm) - Leading Investment Bank (1994 - 1998)
- Investment Administrator/Office Manager (Perm) - Start-up Investment Management Firm (1991 - 1994)
- Dealer Support/Trading Floor Assistant (Perm) - Leading U.S. Investment Bank (1987 - 1990)
- Secretary/PA (Perm) - Leading Satirical Magazine (1985-1986)
- Secretary/PA (Perm) - Large Newspaper Publishing Group (1984 - 1985)


SELECTED CAREER ACHIEVEMENTS

Set up own coaching and consulting business, providing solutions to help clients achieve their personal and profession aspirations in life, career and business.

Successfully transitioned into career coaching, setting up own successful freelance operation, specialising in CV writing, interview skills coaching and personal branding.

Implemented a number of initiatives to streamline and automate departmental processes within the Compliance department of a leading investment bank, which resulted in increased departmental efficiency and reduced processing times.

Appointed as sole Application Developer responsible for developing and supporting a global business critical application across multiple sites for a leading investment investment bank.

Successfully streamlined procedures for supporting a number of business critical applications within the IT department of a leading investment bank, resulting in improved service delivery.

Successfully set up all office systems and procedures from scratch for a small start-up investment management company.

Designed, implemented and maintained an investment management administration database system in Microsoft Access for a small start-up investment management company.


EDUCATION AND PROFESSIONAL TRAINING

- Diploma in Cognitive Coaching and Mentoring (Institute of Counselling, Sep 2007 to Present)
- NLP Diploma (NLP Excellence, Feb 2008)
- Certificate in Performance Coaching (Youth at Risk, Jan 2008)
- Presentation Skills (Chartered Management Institute, Nov 2007)
- Effective Communication Skills (Chartered Management Institute, Oct 2007)
- Project/Programme Management - Managing Smaller Projects (TPG Academy, Oct 2007)
- Communication Styles (Matchett Group, 2007)
- Certificate in Personal Performance Coaching (Coaching Academy, 2006)
- Foundation Course in Personal Performance Coaching (Coaching Academy, 2006)
- Business Objects - Fundamentals, Designer, Supervisor, Architecture & Deployment (Blueprint 2001)
- Visual Basic (Learning Tree, 1999)
- Crystal Reports (Spring IT Training, 1998)
- Unix (Skilladvance, 1998)
- Korn Shell Programming (Sybase UK, 1998)
- SQL (Sybase UK, 1998)
- SFA Securities Representative Training and Certification (Hyperion Training, 1995)
- SFA Derivatives Representative Training and Certification (Hyperion Training, 1995)
- SFA General Representative Certification (1995)
- BTEC National Business Diploma (1983)
- BTEC General Business Diploma (1981)


IT SKILLS (Software)

- MS Office (Word, Excel, Access, Outlook, PowerPoint)
- Dreamweaver, HTML
- Visual Basic, Sybase SQL, Unix
- Crystal Reports, Business Objects
- Summit, Remedy, Sage, Agresso