Owner of Westfields Human Resources Limited providing consultancy services in Human Resources and specialising in Compensation and Benefits.

Projects include creation of job descriptions, benchmarking and pay review, design of pay for performance plans, incentive design and pay analysis.

I have completed various contracts which include
o Employment Contract Audit and development of new terms and conditions
o Employee Handbook Audit and creation of new policies
o Job Evaluation
o Pay Benchmarking and Salary Recommendation
o Variable Pay Plan development
o Creation of Job Descriptions and Person Specifications
o Creation of competencies for use in recruitment and an interview plan

• Compensation consultancy for specific lines of business/ markets in EMEA including market analysis, executive offers, market reviews, year end process and variable pay plans.
• Design and development of compensation programmes to support the company philosophy and enable the business to achieve long term goals.
• Focal point for management of specific business lines across the EMEA region and/ or globally.
• Led a team to review the EMEA Job Evaluation process.
• Mentor the Team Leader of EMEA Compensation Process Team.
• Attend external seminars/ meetings for benchmarking and networking with peers
• Compensation point of contact for EMEA e-HR implementation

• From the design document, development of test scripts to evaluate new e-HR modules ability to meet the organisation’s requirements.
• Sourced and managed a global team of testers for two phases per module – System Integration Testing and User Acceptance Testing.
• Worked with American Express development team and third party provider to feed back findings and search for solutions to issues raised.
• Re-tested modules as required.
• Developed Change Management training for the two modules which were due for release in 2004 and delivered in time for roll out.
• Provided Global support as required for implementation.

• Compensation consultation and delivery within specific lines of business to drive business objectives and goals e.g. develop a salary management plan in response to a business issue such as recruitment and retention.
• Compensation consultancy for defined markets within EMEA.
• Identification, design (where appropriate) and implementation of compensation programmes and policies in response to a business issue e.g. variable pay programmes
• Provide education programmes for business units and/ or human resources partners in the compensation philosophy of the organisation.
• Manage specific projects, such as Total Remuneration reviews in the markets.
• Led a project team to identify issues with Leadership Effectiveness in the EMEA HR function identified in the annual Employee Survey. This culminated in a Leadership training/ awareness day and ongoing initiatives to improve employee satisfaction across the function. Sharp increase in staff satisfaction seen at next survey.
• Budget responsibility for the EMEA Compensation and Benefits team
• Attend external seminars/ meeting for benchmarking and networking with peers

• Provide proactive compensation support for the Compensation Managers and Business Leaders working in a specific line of business
• Input to salary surveys and analysis of the results
• Analyse market data (salary surveys and additional sources) to provide recommendations to the business based on the findings e.g. market pricing, specific payments such as shift allowances etc
• Manage the job evaluation process for the organisation and participate in Job Evaluation committees.
• Specific projects as required e.g. implementation of new systems within the function

• Relationship Management between American Express and Key Corporate Travel clients for both national and Pan European Accounts
• Responsible for the profitability of the accounts managed
• Negotiation of Supplier Deals either with or on behalf of the client
• Producing and analysing Management Information to make recommendations to my clients on opportunities to improve their travel supply e.g. new airline deals
• Market awareness to advise client of impact of changes in the marketplace on their travel spend e.g. cuts in airline commissions reduced return to client and advice was given on how to mitigate the loss.
• Key contact within the team for a new on-line booking tool.

• Relationship Management between Human Resources and Line Management to facilitate effective management of workforce issues/ projects e.g. re-structure, recruitment and employee relations, TUPE transfers
• Relationship Management between American Express and external suppliers e.g. recruitment consultants, to ensure cost-effective and efficient service
• Interpreting employment legislation and applying it to situations which arose within my internal client groups.

• Personnel Administrator reporting to the Resources Manager
• Co-ordination of the Voluntary Redundancy scheme
• Provided weekly analysis of redundancies made to the Personnel Director
• Assisting in Personnel processes such as job evaluation and resourcing reviews for use in discussion with the Unions