A graduate in mechanical engineering with a history that includes producing technical and promotional telecoms and CAD/CAM documentation, developing user-interfaces and application modules on complex, computer-based systems, and hands-on electromechanical design, development and manufacture. Recently involved in support documentation for medical infusion pumps, contact centre software and audio-visual (AV) equipment.

Summary

· Nineteen years' writing and UI development experience with several international companies in the telecoms and computing fields

· Four years' electromechanical/aerospace design experience (on contract)

· Two and a half years' aero engine development experience

· Fluent in spoken and written English

· Basic knowledge of German

· Proficient in use of: Word/Excel/Powerpoint/Access/Project/Visio - Lotus Notes - Outlook Express - QuarkXpress - Photoshop/Illustrator/Framemaker/Acrobat - Interleaf - CorelDRAW - PSP - HTML - HP ME10 2D/3D - Prime Medusa 2D/3D

· Familiar with Windows 3.1/95/98/NT/2000, UNIX, Primos, VMS

· Experience of FORTRAN, Basic and Bacis II programming languages

· Good electromechanical design skills, electronic knowledge and state of health.

Achievements

· Provided significant support to sales teams by planning, writing or editing numerous pieces of promotional and technical telecoms literature such as brochures, application notes, data sheets, FAQs, standards documents, handbooks and flyers for production in printed, web and CD form

· Helped the sales effort in winning high-value telecoms contracts by editing, proofing and producing executive summaries for important bids in very short timescales

· Helped control the rapid increase in output over a high-growth period by proposing and establishing a literature database and archiving system which is still in use in Marconi

· Successfully led development of metering pump solutions in liquid chromatography analysis

· Enhanced two 2D CAD world-class mechanical applications by designing and implementing prototype geometrical tolerancing modules, and a standard fasteners module, using a combination of mechanical engineering expertise, an appreciation of UI usability issues and programming knowledge

· Developed a financial spreadsheet in Excel to control budget spend on open orders with 20+ design agencies

· Proposed and implemented a software-based job planning system that improved load planning for the Marcoms Services group

Helped maintain Marconi's ISO9001 registration by organising an update and extension of the Work Instructions for Marcoms Services.

CAREER History

Linn Products Ltd, Glasgow, Scotland (on two-month contract) 12 Feb 2003 - 17 Apr 2003

Technical Author

Assisted in producing multi-language user documentation for high-value AV equipment. Work included User Guides, Operating Guides and HTML help systems for a movie DVD / CD player, a universal DVD / CD / SACD player, a system controller and a reference monitor loudspeaker. Reported to Senior Technical Writer. Helped ensure that product documentation schedules were met during a time of multiple product launch activity.

Quality Plus Consulting Ltd, Mold, Flintshire (on four-month contract) 16 Sep 2002 - 16 Jan 2003

Technical Author

Helped provide Marcoms function to sales and support for contact centre performance and workforce management software. Reported to Director of Marketing. Work included producing standards documents for clients, responding to RFPs and RFIs, improving the bid process, writing case studies and planning an E‑zine for the company. Made significant contribution to success of BskyB contract by creating a standards document in short timeframe.

Alaris Medical Systems Ltd, Basingstoke, Hampshire (on one-month contract) 8 Aug - 13 Sep 2002

Technical Author

Created the first draft of a user manual for a medical infusion pump using QuarkXpress v5 and Adobe Illustrator v10. The go-ahead for a series of manuals covering a whole range was obtained as a result.

Marconi Communications Ltd, Liverpool 1993 - Nov 2001

Technical Copywriter

Planned and wrote technical and promotional documentation for telecommunications products such as photonics add/drop multiplexers, broadband deep-fibre hubs and optical network equipment. Literature types included brochures, application notes, data sheets, handbooks, flyers, executive summaries. Heavily involved in producing several large literature sets, such as a 60+ set for Intelligent Networks, a 40+ set for photonics-based products and a 30+ set for defence communications in collaboration with Marconi Spa in Genoa.

Prime Computer Research and Development Ltd, Cambridge (trading under Computervision) 1986 - 1992

Project Technical Author

Planned and wrote user documentation for the Medusa 2D/3D CAD/CAM system. Designed and implemented a geometrical tolerancing module for the Medusa Mechanical Engineering application. Acted as mechanical engineering consultant to marketing.

Hewlett Packard GmbH, D-7030 Böblingen, Germany 1982 - 1986

Documentation Engineer

Planned and wrote promotional and user documentation for 2D/3D CAD/CAM system products including user and system manuals, workbooks, quick reference guides, brochures, data sheets and flyers. Designed and implemented a geometrical tolerancing module and a standard fasteners module for the ME Series 10 CAD system. Acted as mechanical engineering consultant to marketing.

Marconi Space and Defence Systems Ltd, Watford (on contract) 1978 - 1982

GEC Medical Ltd, Wembley (on contract)

Electromechanical Designer

Designed hardware and produced production documentation for a satellite communications system, a radar interrogation warning system and a 150kV/120kW X-ray generator.

Metering Pumps Ltd, London W4 1977 - 1978

Development Manager

Led a five-man department developing chemical metering pump solutions. Shared in a patent application for a pulsation damper for liquid chromatography applications.

Rolls Royce Ltd, Filton, Bristol 1974 - 1977

Blade Cooling Engineer

Assisted with the thermodynamic design and test of high-pressure/temperature gas turbine blades and nozzle guide vanes for the RB199 engine. Solely responsible for hot- and cold-cascade testing at time of leaving.

Consul Moulds and Dies Pty, Johannesburg, Republic of South Africa 1970 - 1971

Toolmaker

National Plastics, London E.17 1965 - 1970

Apprentice Toolmaker

Learnt the business of plastic injection-mould making using the complete range of metalworking machinery and hand tools.

Educational Qualifications

Brighton Polytechnic, Moulescoombe, Brighton 1971 - 1974

BSc Mechanical Engineering

South West Essex Technical College, London E.17 1967 - 1969

ONC Mechanical Engineering (gained prize for study of heat transfer)