Copywriter & Communications Consultant

Profile:
I am an energetic, proactive individual focused on achieving results and finding solutions.
In a team I get great satisfaction from developing others to their full potential. Working alone I am focused and resourceful.
With my experience I understand business as a whole and not just individual functions. I can therefore work on solutions that work for the company and its strategic objectives.
Usually happy, I am communicative and believe that work should be enjoyed rather than endured.

Skills summary:
• A proactive, flexible and creative thinker with over twenty five years of diverse business experience and over ten years of people management and coaching.
• Skilled in communication processes including company portfolios, newsletters, web site content and all types of internal communication which means that I can provide a vital element of change management.
• Experienced in human resources, training & competence management, operations, safety, business development, project management and account management which allows me to understand the full strategic requirements of a company and remain results focused.
• Skilled in business to business and business to customer communications including sales literature, brochures, press ads, catalogues and press releases.
• Intermediate/advanced proficiency of MS Office suite.
• Experienced and confident presenter.
• Able to define operational processes and improve efficiency.
• Ability to analyse all types of data including financial.

Professional achievements:
• Achieved Investor in People accreditation for small/medium company (70 employees) first time.
• Initiated process improvements and database management systems including: HR management; competence management; contacts management; leave and sickness recording systems.
• Developed and implemented an employee benefits package that includes contributory pension, share scheme, loyalty bonus, flexible benefits package and private medical insurance.
• Created a comprehensive employee handbook and induction programme.
• Developed a full employee appraisal process.
• Write a regular employee newsletter.
• Manage and partly present a complete company briefing twice yearly.
• Developed a third party product range for fleet customers (including all sales literature and web content) – built to a turnover of £1.2 million in 2001.

Qualifications & training:
• CIPD accredited Core Management Programme incorporating Managing Activities, Managing People, Managing Information, and Managing in a Business Context.
• Various development workshops in employee legislation
• CIPD Law at Work Cert – TUPE: Transfer of Undertakings
• LRQA Internal QMS Auditor (Lloyds register quality assurance)
• Accredited Life Coach (The Coaching Academy & OCN)
• OCR Certificate in Web Authoring
• ODLQC approved diploma in advanced copywriting
• Numerous fitness coaching an therapy certificates
• O levels: English; Maths; History; Economics; Statistics; Dress; Domestic Science
• O/A level: History
• A level: Economics

Memberships:
• Licentiate member of the Chartered Institute of Personnel & Development (CIPD)
• Institute of Copywriting Approved Copywriter

Other information:
• Full, clean driving license
• Emergency first aid trained
• Fire safety trained
• Manual handling trained