(Contract):
This was a Data Migration and Hardware Refresh Programme, where main functions were to support the programme, including process implementation to track Staff & Kit locations and requirements, Process & Deliver reporting on IT tickets raised, caused by the Project. :

• Process planning and Implementation
• Change Requests and Management (including reporting)
• Project Documentation control
• Project Planning (MS Project)
• Budget Planning / Budget Tracking
• Management Reports
• Project Governance
• Sharepoint Administration
• Managed Risks and Issues
• Managed & Planned Logistical movements of Kit / Personnel
• Responsible for >£300k of computer Kit
• Managed & Planned Deployment Schedule
• Asset Management / Stock Management
• User Acceptance Testing (UAT)
• Managed 3rd Party outsourced clients (Expotel / Accenture)
• Managed contractor Resourcing vs plan (including dependancies)
• Worked with high level management and department heads

(Contract): My role of Business Analyst was to support the project by managing the File share requirements of the project, including data gathering. This was a Data Migration and Hardware Refresh Programme

• GAP & Critical Path Analysis
• Worked with Directors and Heads of Departments
• Lead Work stream calls
• Managed Data requirements
• Impact & Approach Analysis
• Analysed data for anomalies / Investigated anomalies found
• Negotiated and resolved conflicts
• Reported on information collated

(Contract): My role of Resource Supply & Demand Officer role was to support and act as a deputy to the Resource Supply & Demand Manager to provide an up to date picture of the Resource, Supply and Demand needs for the Business Transformation Group. This Project was to provide an overview of a total of £100 Million.


• Liaised with Heads of Departments to baseline resource capacity needs
• Established and maintained comprehensive view of the project community resource capacity requirements vs Budget
• Validated the Project Programme Roadmaps
• Tracked spend vs budget
• Compiled Management Reports
• Managed Risks and Issues
• Built Project community demand picture to aid with project resource.
• Contractor Management
• Worked with the business community to fully understand and validate the project & programme roadmap demand and the associated resource requirements for the Business Transformation Group.
• Worked with the key stakeholders in the business and BTG governance team to deliver the long term/short term resource roadmaps
• Data Manipulation & Interpretation

(Contract) : My role was to manage the end to end process and ensure projects were completed from receipt, through De-Bug , Quality Assurance, Testing, Live Testing to live publication / deployment. This was a Software Development and Media Implementation role.


• Planned Project Workloads
• Implemented new departmental Processes
• Managed Documents / Co-Ordinated with other Work streams
• Reported on Project deliverables and achievements using Excel (Pivot tables and Macros)
• Ensured Applications passed testing
• Arranged and lead weekly / daily update meetings and conference calls
• Published / Maintained project plans
• Chased / Liaised / Worked alongside Third Party Suppliers (such as BBC, Two Way TV, Avago, Free Thinking)
• Ensured timely completion of Projects and deployments
• Completed Change request procedure
• Initiated billing procedures
• Ensured Sign Off Procedures followed
• Prioritised projects

(Contract) : The Project was the Roll Out of several Thousand Laptops. This included tracking staff movements, reporting on delivery versus plan, raising issues, managing the Customer Service Desk to keep tickets within SLA.

August 2005 – October 2005 $20 million EMEA Astea Galileo implementation. Including planning, reporting, chasing risks and issues through to resolution.

(Contract) :
Cable & Wireless are a world known Telecommunications company. I worked here on a 3 month fixed term contract to help reduce the pressures during an IT in source project covering over 6,000 Laptop and Desktop computers, including peripherals. This included data migration, Hardware & Software implementation, Process documentation and Change.

(Contract): Bottomline Technologies is a leading global technology provider of Financial Resource Management (FRM) software and services implementing bespoke software allowing communication between Customer HR Systems (JD Edwards, Oracle, SAP, Etc) and BACS Payment Services. Working within a team, I was responsible for Managing the implementation of Bottomline Projects. Duties included data gathering, creation of technical requirements to allow for progression of Software development, testing, packaging and implementation.

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