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HomeCustomer Service, Data Entry, Research
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Freelance Customer Service, Data Entry, Research Huddersfield, UK

I am able to offer services in proofreading, data entry, research and voice work.

Rating:Unrated (New)
Hourly Rate / Cost:£17.65 per hour (ex. VAT)
Daily Rate / Cost:£141.18 per day (ex. VAT)
Available From:Now
Candidate ID:283476
: Offers a discounted hourly rate to registered charities

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[ Top | Ratings | CV | Skills ]

CV (Curriculum Vitae) / Résumé

I have worked in admin and customer services for 12 years and developed excellent skills in complaint handling. I have worked as a supervisor, auditing other colleagues' work on a regular basis (including call monitoring) and provided training to colleagues. I am confident when using MS Word, Excel, Access and Powerpoint and a range of email and internet programs including Outlook, Groupwise, Novell, Safari, Internet Explore and Mozilla Firefox. I can touch-type (75 wpm) and hold RSA Word Processing certificates up to and including Stage III Part II. I have experience in proofing and editing publicity materials, reports, training documents and handbooks.

Since the beginning of 2011 I have been working as a freelancer providing creative services and voice-overs.

Employment History

(Jan 2011 to Apr )


(Jan 2010 to Nov 2010)

Business Support Officer


Primary responsibilities included handling calls from colleagues, nursery owners/staff and parents, processing funding application forms and contacting nurseries over data discrepancies.

(Sep 2007 to Dec 2009)

Administration Officer


Primary responsibilities include overseeing allocation of school places to children starting school for the first time, handling customer complaints and queries and responding to information requests from third parties such as councillors and solicitors.

(Mar 2003 to Jul 2007)

Claims Supervisor


Primary responsibilities included auditing files, performing quality monitoring on telephone calls and correspondence, handling complaints, reviewing medical reports, preparing and delivering training material and authorising claim payments.

(Jul 2000 to Sep 2001)

Research Coordinator

Mondaq, London

Primary responsibilities included coordinating research projects to provide material for an online legal directory.

During this time period I also did some freelance proofreading work.

(Aug 1999 to Jul 2000)

Marketing Secretary/PA to Head of Marketing

Regional Independent Media, Leeds

Primary responsibilities included providing general administrative support to the marketing team and PA support to the Head of Marketing; however, I also had some involvement in market research projects, including designing questionnaires and analysing research results.

(May 1998 to Aug 1999)

Administration Assistant

Calderdale College, Halifax

Primary responsibilities included providing general administrative support to the 'Integrated Arts' department and handling student queries and enrolments.


(Sep 2010 to )

Kirklees College

I am currently working towards a HND in Animal Management

(Sep 1994 to May 1998)

Ryburn Valley High School

A Levels: German (B), General Studies (B), English Literature (C), Business Studies (C)
GCSEs: English Literature (A), English (B), Maths (B), Science (B), German (B), Business Studies (B), History (C)
RSA Word Processing: I hold certificates up to and including RSA Word Processing Stage III Part II

Assignment History

(This Candidate has recently been shortlisted or contracted for the following people4 assignment)

  • PA Adminstrator: PA Adminstrator to MD of small, home-based, publishing company. Hours 9.30 am - 4pm Monday - Thursday term time only. Varied job from proofreading new publications to typing, secretarial work and occasional visits to trade shows.

Freelancers, Contractors & Consultants that have been shortlisted with this Candidate:

  • Marketing Consultant and Coach, Pontefract, West Yorkshire, UK [£23.53 per hr]

    4 out of 5 ( review)A freelance marketing consultant, writer, author, writing coach, proofreader, and more, I help individuals and small business with their communications, marketing, books, promotion and events.

  • Seller 252574, Brighouse, West Yorkshire, UK [£10.00 per hr]

    I have 19 years of secretarial and administration experience, touch typist - offering 90wpm, proof reading, spreadsheets, database, powerpoint etc. I am very meticulous in my work.

  • ADMINISTRATOR, Beccles, Suffolk, UK [£7.41 per hr]

    Homebased work in admin, data entry or clerical duties. Hard working, efficient & organised. Pick up new skills very easily. Skills: word, excel, internet, data entry/checking, pc skills, spreadsheets

  • Researcher / Sectretarial Support, Leeds, UK [£10.00 per hr]

    I am a Qualified Librarian who has worked in a variety of sectors, in either in a research role, Librarian or secretarial compacity such as PA, Secretarial, Admin and Team Secretary. I am looking f..

  • PA/Marketing Executive, Selby, North Yorkshire, UK [£14.12 per hr]

    An executive and marketing consultant with experience of PA work, copy writing, proof reading, editing websites, writing newsletters, organising events and producing marketing material.

[ Top | Ratings | CV | Skills ]

Categories & Freelance Skills

Administration Support



Education and Research



Finance & Accounting



HR/Training & Development



IT & Internet






Media & Creative



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