Printer friendly ]Freelance Admin Assistant Hornchurch, Essex, UK
Can work in a busy environment unsupervised & as part of a team, capable of completing projects to deadline and at short notice in an organized manner. Keen to learn new skills & complex procedures.
| Rating: | Unrated (New) |
| Hourly Rate: | £10.61 |
| Available From: | Now | Seller ID: | 283502 |
CV | 
SkillsCV
For over four years I have worked in admin, first in Romford Central Library and now as the Town Hall Call Centre admin assistant, prior to this I spent six years in libraries as part of the frontline library staff, working to maintain a varied and efficient service to the public.
Technical Skills:
Experience in Word, Excel, PowerPoint, PageMaker and Photoshop
General Internet skills
Typing
Faxing
Numeracy
Minute taking
Image scanning
Experience in Council CRM computer system
Web site construction
Animation
Still photography
Using Video cameras
Personal Skills:
Communication - have several years dealing with customer queries in libraries
Problem solving - as above
Research skills - as above
Flexibility - am well motivated to new tasks, learning new skills and time management
Good record keeping – I am scrupulous in maintaining and updating computer and paper files
Computer skill mentoring - appointed computer mentor for my library branch, to guide persons of different computer skills and experience
Employment History
(Aug 2005 & ongoing)
Admin Assistant
Call Centre, Town Hall, Main Road, RomfordThe Town Hall Call Centre provides a first point of contact for customer’s inquiries in all areas of Council Services. I currently carry out all of the administrative duties within this busy working environment.
Responsibilities:
Undertaking a variety of daily administration and clerical duties
Processing invoices and orders
Maintaining and updating confidential records relating to customers and personnel
Production of graphs and spreadsheets of departmental progress for monitoring purposes
Arranging meetings and appointments
Taking minutes of meetings
Organizing travel and accommodation for seminars and training
Using, maintaining and updating information databases
Filing and photocopying
Maintaining computerised and manual recording systems
Ordering and distribution of office supplies and equipment
Handling and dealing with cash
(Jan 2001 to Aug 2005)
Library Assistant
Central Library, St. Edward's Way, RomfordResponsibilities:
Stock management
Data entry
Dealing with customer queries and complaints
Occasional opening and closing of branch libraries
Supervising temporary and Saturday staff
Producing promotional items
(May 1999 to Dec 2000)
Library Assistant
London Borough of Newham, East Ham Library, High Street South, East HamResponsibilities:
Stock management
Data entry
Dealing with customer queries and complaints
Occasional opening and closing of branch libraries
Supervising temporary and Saturday staff
Producing promotional items
(May 1998 to Aug 1998)
Temporary Clerical Assistant
The Edexcel Foundation, Stewart House, 32 Russell Square, LondonResponsibilities:
Dispatch and receipt of exam papers from international customers
Professional Qualifications
E-Procurement | Havering's online procurement system - 14/02/2007
Excel Advanced | Course on Microsoft Excel - 26 - 28/09/2007
E-Mail Logic | Making the most of E-Mail - 25/01/07
Minute Taking - 30/10/06
PowerPoint Introduction | Course on Microsoft PowerPoint
30/10/06
Cash Management - 2004
Internet Technologies OCR - 2003
Customer Care - 2003
Education
(Oct 1994 to Jul 1997)
University of Northumbria
BA (hns) Media Production - 2.2
During my time at university I worked on various student films where I developed skills in organisation and time management, as well as working as part of a team, dealing with deadlines and coping with stressful situations.
(Sep 1992 to Jul 1994)
Havering College
BTEC Media - Pass grade
(Sep 1984 to Jul 1992)
The Albany School
GCSE - Five C grades including English and Mathematics
