July 2006 - February 2007; Analyst / Surveyor

Analyst

Monitored asbestos levels during removal works: wearing protective equipment and using air extraction units, then analyzing the filters under a microscope to determine fibre levels present.

Liaised with clients and supervised on-site personnel, including contractors, builders, plumbers and electricians, frequently as sole BES representative: performed risk assessments, determined scope of work, timescales and tool requirements and solved problems as they arose.

Communicated with all client representatives, on-site personnel and safety enforcement bodies (i.e. Health & Safety Executive, Environmental Health Office, local council representatives): explaining work process and procedures, problems encountered and proposed solutions.

Surveyor

Assisted senior surveyor with surveys, participated in negotiations with clients and other personnel related to works. Determined scope of work, risks involved and tooling requirements.

Reported to Abatement & Commercial Managers on status of sites and survey progress.

Displayed discretion and sensitivity in all dealings with on-site client personnel.

October 2003 - July 2006; Commercial Assistant

Assisted commercial manager/team in sales to a wide range of clients from blue chip companies including Barclays Bank, HBOS, Mitchells & Butlers, Spirit Group, The Co-Operative Group, John Lewis, Waitrose and government bodies (MOD, DWP and local councils) to home-owners.

Sold air monitoring services, surveys and project management of removal work directly to smaller clients.

Communicated extensively with outside companies, contractors and client representatives. Set up projects from received project requests, issued RFQs to contractors, arranged site meetings to plan work then organized start dates and durations.

Updated clients on work status, chased missing or late surveys and prioritized report delivery.

Processed sales orders and solved clients' problems or complaints, freeing managers to sell more services and seek new business: handled invoicing queries and credit control; required co-ordinating across departments to collect information and understand technical issues to create effective solutions.

Dealt with Logistics and Supply to facilitate difficult surveys and air monitoring tasks by, for example, agreeing provision of more surveyors to hold to deadlines.

User tested new Sequel Server survey database, reporting findings to Senior Management and IT.

Implemented all changes to reports, stationery and computer applications following adoption of new corporate logo.

April 2002 - October 2003; Data Entry Clerk/Verifier

Collected and collated technical survey data and numerical risk assessments from surveyors and using Microsoft Access produced and verified detailed paper and digital reports.

Trained new staff to enter and verify data and produce survey reports.

Managed and repaired printers / photocopiers and plan plotters.

Created first Duty Holder's Action Plan, determining layout and content to satisfy Control of Asbestos at Work Regulations 2002 and Control of Asbestos Regulations 2006.

Completely controlled air testing report production, collecting data from analysts and producing reports to clients' strict deadlines, meeting BES production delivery targets.

Implemented training and operating procedures for the work, streamlining the process and eliminating analysts' mistakes.

Rowan Yarn Mills (temporary contract December 2001 to January 2002) Stock Keeper

Managed and maintained stock levels on sales floor. Received deliveries and stored items.