Livelink upgrade

Livelink and Vignette Project Manager

• Project manager, business analyst and internal technical lead on document & data management project implementing Open Text’s Livelink ECM, together with 3rd party provider Causeway Technology, across the entire business:
o Evaluated appropriate technology platforms
o Gathered requirements and formally presented business case to Executive Board
o Designed appropriate infrastructure topology
o Undertook design workshops with each business area, including Supply Chain, Sales and Marketing, Knowledge Management & Innovation, Project Delivery, Facilities Management, HR, IT, Finance, CSR, Estimating & Planning and Payroll to design document structure and process-driven workflow
o Reported directly to Executive Board regularly during project implementation phase
o Increased productivity with direct scan-to-Livelink process for all company invoices
o Migrated all 1.3M document records from legacy ‘Athena’ EDMS into Livelink retaining permissions, OCR indexing and associated metadata
o Consolidated Novell file stores distributed across main offices and sites into Livelink
o Co-ordinated training programme across business, including the hiring of a dedicated training resource for Livelink
o Delivered project on time and to budget
• Project manager and technical lead on enterprise-wide email implementation of Google Mail and Google Apps:
o Replaced legacy UNIX-based email system - HP Openmail
o Delivered significant IT cultural change, moving users from Microsoft Outlook client to a fully Web-based Gmail solution
o Implemented successful roll-out of BlackBerry devices to business as part of cross-platform mobile support including Windows Mobile and Nokia Smartphone devices
o Provided email archiving, security and compliance policies through the implementation of Postini’s suite of products
o Project shortlisted in the Computing Awards for Excellence 2008 in the ‘Private Sector Project of the Year’ category
o Strong links developed with Google Enterprise Engineering, Sales, Marketing and Support teams
o Delivered project on time and to budget
• Technical and strategic advisor on new Watford data centre, network and IT security design and implementation, engaging IBM, Azzurri, and Vistorm respectively
• Responsible for the regular updating of risk and Issue logs, project plans and status reports for all projects involved in
• Provided supplier analysis and selection for Taylor Woodrow Construction splitting from Taylor Wimpey plc IT infrastructure
• Implemented and configured proxy server replacement solution based on ScanSafe’s web content management solution
• Implemented a second Google Search Appliance, this one at the new Watford Data Centre for Taylor Woodrow Construction
• Undertakes monthly service delivery reviews with Taylor Woodrow IT Service provider SCC, as well as day-to-day liaison with service desk team leader and support analysts
• Maintained strong links with academic institutions including Loughborough and Salford University, mentoring an MSc candidate on his IT-related dissertation
• Prince2 project management methodologies (4 years experience)
• Project Management System experience including Microsoft Project 2000/2003/2007, Asta PowerProject and ADePT
• Line manager for small team of developers and operations support personnel
• Responsibility for interviewing prospective IT personnel to the department
• One of ten ‘Innovation Champions’ tasked with developing new and improved working practices throughout the business
• Safety qualified to Platinum Level CSCS for Communications Technology Manager
• Designated deputy for IT Director in his absence, and authority to authorise purchases and change control requests day-to-day

• Project manager on document & data management feasibility project to select a platform to support EDMS, intranet/CMS, supply chain database, process mapping, enterprise search, and technology base for the company knowledge management within the business. Analysis included Open Text Livelink ECM and Microsoft SharePoint 2007
• Project manager and technical lead on desktop/laptop rollout to 1,500 users across the entire business
o Worked closely with 3rd Party Out-sourced provider (SCC)
o Exceeded original machine replacement rate to finish ahead of time
o Delivered project to budget
• Project lead on FM Web portal project to provide access to information to and from the back-end IBM MRO Maximo system for FM service suppliers, supply chain partners and clients
• Implemented an enterprise search solution based on the Google Search Appliance across the parent company organisation:
o Part of project delivering improvements on existing content management system (CMS) and corporate Intranet
o Implementation success featured in numerous publications including Computer Weekly, Silicon.com and WebProNews

• Responsible for the operation and implementation of Taylor Woodrow Construction’s electronic document management systems (EDMS) and project extranets, involving detailed application design with internal and external project teams
• Significant contribution to development and refinement of a supportable solution for Taylor Woodrow Facilities Management MRT (Mobile Repair technician) project, in partnership with Orange and COMIT, presenting the solution to potential clients and construction research bodies, such as Construct IT
• Co-ordinated the IT systems support for the yearly sponsored student intake to the company. Included account creation co-ordination, guidance documentation, CBT guidance ‘movie’ creation and presentations at student induction events
• Undertook training sessions and workshops for Athena EDMS, 4Projects extranet and the TWFM MRT Mobile solution within the business and with partner organisations
• Only IT department employee nominated in Taylor Woodrow’s ‘You’re a star 2006’ recognition awards
• ITIL Foundation qualified (Examination: 2004)

• Undertook research relating to collaborative IT and communication technology for the construction industry specialising on project extranets and the necessary supporting network/wireless infrastructure
• Based in the Communications Applications team at Adastral Park - BTs Research and Development Laboratories at Martlesham in Suffolk
• Analysed and published analysis of the project extranet providers targeting the construction industry in the UK
• Part of the development team for the BT Build Business Proposition working in tandem with BIW Technologies
• Provided technical consultancy role advising large contracting firms and major clients at director level
• Undertook research into Facilities Management (FM) and its relation to collaborative working and whole construction life-cycle analysis
• Designed and maintained intranet and Internet Web sites for business propositions within BT as well as for third party organisations
• Developed prototype wireless Web-based facilities management service for mobile handheld computers using Web services
• Authored a paper published in ‘Facilities Journal’, and presented two more at international conferences on IT in construction in Hong Kong and Malaysia

Assistant Design Engineer > Resident Engineer > Project Manager

• Design engineer on £20M Birmingham/Solihull Link main, developing a Lotus Notes based records management system at design stage for synchronising information between office and site during the construction phase
• Resident engineer on £7M sewage treatment works improvement scheme at Barnhurst, Wolverhampton
• Project Manager for 20 concurrently running projects within the in-house consultant management group
o Value of projects ranging from £100k to £1.5M
• Participant in the national ICE ‘Power of Persuasion’ competition
• Graduate member of Institution of Civil Engineers (ICE)