• Ran training courses on Microsoft Project 2003, Microsoft Excel & Microsoft PowerPoint
• Developed training material for all courses - PowerPoint slides and exercises.

• Developed requirements specification with the customer.
• Developed a 16-page web site using Joomla! - Content management
system/ MySQL.

• Automated the companies daily ATM transaction reporting.
• Developed code in Visual Studio 8 and VBA to extract an attachment
from an email, import key information from the data extract file into an
already defined spreadsheet & email recipients the updated
spreadsheet.

• Ran a two-day training course on Microsoft Project.
• Developed training material - PowerPoint slides and exercises.

Project managed the development of a 17 page website;
Developed requirements for new website;
Supplier selection for website delivery & hosting.

Consulted on a communication infrastructure solution for 100 Cash Machines;
Supplier selection for communications solution.

Cardpoint are the market leader in the independent cash machine sector with operations in the UK and Germany.

• Set-up (from scratch) Cardpoint’s IT department and developed the IT infrastructure based around Windows 2003 Server, Microsoft Exchange Server 2003 & Hewlett Packard (HP) hardware.

• Responsible for all aspects of Cardpoint’s ICT infrastructure including telephony and networked devices, all managed in compliance with the ITIL Framework.

• Responsible for all mobile communications including mobile phones, Blackberry and 3G data cards.

• In-depth hands-on technical experience of a wide variety of Infrastructure technologies from Windows Server, e-mail technologies (including BlackBerry Enterprise Server) & Virtualisation technologies.

• Provided 1:1 and Group training sessions on various technologies and internal policies that included the Microsoft Office suite, BlackBerry devices and Information Security policies (based around ISO 27001)

• Managed numerous business critical projects using Prince 2 methodology.

Securicor Cash Machine (part of Group 4 Securicor plc) was an independent cash machine operator of over 1,200 Cash Machines in the UK.

• As Network Manager held full accountability for 1,200 ATMs
(Automatic Teller Machines) from an IT operational and Software
perspective.

• Ensured that the ATM estate complied with the requirements of LINK
(the governing body for ATMs in the UK).

• Produced scripting and process flows for the service desk for types of
ATM faults.

• Developed the ATM Network’s communications architecture.

• Negotiated with external suppliers, designed the selection process and
undertook supplier reviews against performance.

• Introduced IT Best Practice into the Cash Machine Business.

• Provided 1:1 and Group training sessions on bespoke systems.

• Managed the complete software development life cycle and roll-out
process, including testing of new ATM software, resolving issues, re-
testing and rolling out across 1,200 Cash Machines.

• Managed the technical aspects of outsourcing of banking customers’
ATMs to LINK/ Securicor.

G4S Cash Services (part of Group 4 Securicor plc) is a leading UK provider of cash solutions, including secure cash transportation, cash processing and ATM outsourcing solutions.

• Managed several IT Application Development Projects (including
changes to functionality) from building the requirements with the
business, developing the application, to implementation and then
handover to the support function.

• Worked within an ITIL compliant framework.

• Designed and developed documentation for new systems, managed
hand-over to service desk and technical support function.

• Provided 1:1 and Group training sessions on bespoke systems.

• Developed scripting and process flows for service desk of new
applications.