 Responsible for producing a new Business Development Plan.
 Review of company’s unique selling features and corporate image.
 Identify all new business opportunities and development of Marketing Campaigns both in private and public sectors.
 Design and Implementation of the new Website, Management of content.
 Design of a new set of Marketing materials.
 Production of copy for brochures and publications.
 Project Management of all Marketing events.
 Establishment of Customer contact databases and analysis.
 Production of Tenders for Public Sector contracts.

 Responsible for Enquiry handling for conferences, weddings and events, ensuring the enquiry is quoted effectively to maximise customer satisfaction and revenue.
 Marketing and PR activities for the Hotel, including producing brochures, exhibition stands and identifying opportunities with the PR agency.
 Manage the reception team and ensure the smooth running of the department.
 Forecasting revenue for conference, events, weddings and bedrooms.
 Monitoring Bedroom Occupancy and identifying ways to improve revenue
 Project management of a series of wedding and conference open days
 Identify new business opportunities for the hotel and actively pursue them.

 Responsible for all wedding and events enquiries, from enquiry to on the day management ensuring the highest standards of customer satisfaction and revenue generation
 Responsible for PR activities and advertising throughout the year.
 Project managing a series of Wedding Open days.
 Forecasting and monitoring of all Wedding and event business.
 Identification of new business opportunities and analysis of market data
 Awarded employee of the quarter (2006)

 Responsible for researching and organising business conferences for large blue chip companies on a variety topics including Project Management, Call centre management, Marketing and Best practice.
 Organising the venues and on the day management.
 Marketing and advertising of all conferences and events.
 Forecasting and monitoring revenue and identifying new business opportunities.

 Responsible for identifying best practice processes across the divisions of the company and the identifying ways to implement them in other areas of the business to maximise cost savings.
 Project Management of conferences for top directors and management across the company to facilitate the company wide Business process re-engineering process.
 Responsible for implementing a Risk Management process.
 Responsible for producing briefing material and presentations for the Board of Directors.

 Responsible for the Project Management of modification RAF Harrier aircraft to ensure budgets were met, timescales and specification achieved to the customer’s satisfaction.
 Development of Project wide Risk Management process.

 Responsible for the Project Management of pre production of the flight control systems of Eurofighter aircraft to ensure budgets were met, timescales and specification achieved to the customer’s satisfaction.
 Management of the Project wide Risk process and acted as the company representative on the European Risk panel.
 Organisation of the project’s business improvement conference and workshop programme.
 Co-ordinator of the Project’s profit plan

 Responsible for the Project Management of modification Oman Jaguar aircraft to ensure budgets were met, timescales and specification achieved to the customer’s satisfaction.
 Development of Project wide Customer Satisfaction Management process.

 Worked as part of the bid team producing he proposal for the Ministry of Defence for the upgrade of the fleet of RAF Nimrod aircraft.

 Responsible for the Project Management of modification of RAF Tornado engines following the Gulf war to ensure budgets were met, timescales and specification achieved to the customer’s satisfaction.