Initiated in-house development and technical projects for the Project Management Office:
• Hyperion Financial Management Implementation – initiated the project from planning and approval phase through to the end of the design stage. It involved working with Project Steering Committee and Project Governance Board.
• Global Identifier Project – to roll out a unique identifier across all systems holding employee data that are part of the HR hire process.
• Procurement Rollout Prerequisites Project – to manage Finance & Vendor Management users and application developers across several workstreams in parallel to clean up and prepare the Procurement application to be rolled out to other areas of the business.

2 Roles:
1) Project managed in-house development projects through the full project lifecycle for the Accounting Resiliency program:
• Accounting Resiliency & Capacity – delivered a series of development enhancements to improve resiliency, capacity and BPI scores.
• Attendance Tracking – improved support setup and reduced call centre reliance by further developing the in-house web application to automatically track incoming MTM feeds into the Accounting system for the Jupiter and Risk Management Operate support teams.
• Sub-Ledger Resiliency – to remediate the infrastructure, database and application set-up to improve the business usage and replication for the Sub-ledger component. (For this project managed from the start up phase through the proof of concept phase to the initial development, infrastructure and training phases).
• Q3 Accounting Release Manager – coordinated the Accounting Section Q3 releases with the Test Centre.
• Acting Test Manager for Energy Project – seconded for Q2 release test phase to assist the Energy Project Manager in liaising with business to create test cases and manage the System & UAT testing cycle with Test Centre.

2) Project managed several infrastructure projects through the full project lifecycle for the IB Infrastructure Security Control program to meet SOX audit requirements.
• IB SOX Program 2006:
o ID – Recertification Project – the recertification process for Infrastructure and Database IDs across EMEA & NA.
o Database Controls Project – rolled out the in-house developed Database Control Toolkit to all Data servers (SQL, Sybase & Oracle).
o Privileged Access Project – ensured all privileged accounts under breakglass or at least met Security Control compensations.

• IB SOX Program 2005
o Server Upgrade Project – upgraded Windows & UNIX servers to meet the minimum required IB O/S compliant build.
o UNIX Security Tools Project – rolled out the in-house developed security tool to approx. 500 UNIX servers in EMEA & NA.
o Privileged Access Project – managed the transition for privileged access accounts (Windows, UNIX & Database) into a replacement breakglass tool, ensuring the relevant parties had verified the transferred data and updated it where required.

Project managed technical projects through the full project lifecycle:
• Data Centre migration project – managed new AD infrastructure implementation and relocation of back office systems from F&C to Mellon’s Data Centre. Third party infrastructure and applications suppliers were managed for the relocation, application server rebuilds and ongoing support.
• DR Project – Part 1: A new DR Data Centre was setup working with the DR suppliers to migrate in DR systems from F&C.
Part 2: Worked with senior management on their BCP requirements and from this delivered the IT requirements.
• Swift v5.5 Upgrade Project – managed a third party application support supplier to upgrade Swift to version 5.5, and to ensure the Swift environment itself was back on track by resolving housekeeping issues and implementing Failover/Clustering, UAT and DR.
• STP Upgrade Project – to manage the Technical Workstreams to build a STP test environment.

2 Roles:
1) Technical Project Manager Roles (managed through the full project lifecycle):
• Citrix Remedial Work project – Stabilised the Citrix environment and upgraded it from Citrix Metaframe XPa to XPe.
• DR Data Centre Re-organisation project – Re-organised the DR site to free up vital cab space & implemented new KVM.
• Server consolidation project – Consolidated servers, O/S Windows upgrades and virtualisation.
• Desktop refresh project – Refreshed desktop hardware and worked with Compaq to ensure image build on delivered PCs.
• Test LAN project – Project managed and developed a Test LAN with key systems.
• VPN project – Project managed a third party supplier to improve remote access by replacing the RAS setup with a Cisco VPN set-up.
• Laptop project – Project managed and developed Insight’s laptop strategy in defining the company build and roll out mechanism.

2) Project Analyst roles on Technical Workstreams for Business Programs:
• RAM program – Merging the RAM infrastructure systems into Insight’s IT infrastructure, in particular relocation of IT hardware to Insight’s data centre (production & DR), e-mail and file migration and application package delivery.
• JAM program – The transition period when Clerical Medical Investment Management (CMIM) became Insight Investment, where this involved server implementation, e-mail & file server consolidation, SAN implementation & DR tests.
• Office relocation – Managed technical workstreams for the Data Centre relocation & desktop refresh program.

The role covered IT support and project management. The key projects I was involved in were to manage third party consultants to:
• Continue making the EDI system non-problematic and to control new changes.
• Install an additional warehousing system at a depot to meet extra warehousing space requirements generated during the peak period.