Main responsibilities include:
• Leading a team of 10 Business Development Managers nationwide
• Line management of locality based teams within each contract area
• Contract procurement with Local Authorities/NHS etc
• Seeking tender opportunities and joint working options, FND etc
• Implementing market feasibility studies
• Full Social Return on Investment (SROI) monitoring and evaluation of
contracts
• Grant applications to statutory funding bodies and trusts.

Working directly to the Chief Executive, this position incorporated;
Head of Voluntary Services Department,
Non-clinical Educational Lead &
Project Manager ‘Stockton Volunteering Support Project.’ (Capacity Builders funded.)
Main responsibilities included:
• Recruitment, retention and line management of both paid Volunteer Co-ordinators and approx 600 volunteers across 20 different locations, including those working ‘in the field’ without regular direct supervision.
• Implementation of a ‘branded’ recruitment and marketing campaign, aimed at giving Butterwick volunteers a specific identity. This resulted in volunteer numbers increasing by 100% in 4 years.
• Development and implementation of policies & procedures, ensuring we are up to date with the legal implications of working with volunteers. Under my guidance, we were the first organisation in the North East of England to gain ‘Investing in Volunteers’ Quality Accreditation.
• Development and implementation of induction & training programmes – including effective evaluation tools. Volunteer retention rates have increased by more than 25% thanks to effective training, monitoring and development of such courses.
• Development and implementation of a training matrix and Education Strategy.
• Compilation and submission of funding bids to enable service provision to continue.
• Management of financial budgets relating to training costs and claims made to Capacity Builders, Change-Up and other funding providers.
• Volunteer brokerage for all volunteer involving organisations in the Stockton Borough.
• Provision of training and networking events for all volunteer involving organisations in the Stockton Borough.

Responsibilities as Training & Placement Officer, with additional line management responsibilities and specific responsibilities for a training and work placement project, commissioned by Middlesbrough Council, specifically aimed at people with physical disabilities and learning difficulties.

Responsibilities included: Sourcing and supporting work placements and training opportunities for long term unemployed and people with mental health problems. Servicing job centre contracts for ‘work preparation’ and ‘work step’ placements. Developing training programmes aimed at improving confidence, interview skills and general ‘employability’.