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HomeAmdocs Clarify expert
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Freelance Amdocs Clarify expert UK

My areas of expertise are oracle, CRM, SQL & Java
Major strengths: High orientation to customers/team relations. Proactive sense of urgency. Effective problem solving.
I am available immediately.

Rating:Unrated (New)
Hourly Rate / Cost:£61.11 per hour
Daily Rate / Cost:£458.33 per day
Available From:Now
Seller ID:319941
: Offers a discounted hourly rate to registered charities

[ Top | CV | Skills ]

CV (Curriculum Vitae) / Résumé

I am a very quick learner, really easy to work with. I am very dedicated and willing to work very hard and long hours to achieve my project goal. Nearly 8 years experience as professional IT. Understanding complex systems, analyzing and resolving issues, writing technical specifications and be able to unit test and debug. Able to produce designs that solve the given problem taking into account the application limits, performance, configuration, team standards, maintainability and support. Organised, highly motivated, and detail-directed problem solver. Proven ability to work in unison with staff. Have a strong knowledge with the Microsoft Office products

Employment History

(Dec 2007 to Nov 2008)

SME Amdocs Clarify CRM Developer/Consultant

London

• The goal of this project was to build a new CRM system to the client, by finding solutions for the customer’s requests, writing design documents and implement the requirements defined on the client’s system. During this project I was in charge of the configuration, maintenance and the data integrity related to it. I was working closely with the business team. This project included a new implementation of interfaces to the Ordering and Billing systems.
• Main programming languages: JAVA, XML, XSLT, VB, SQL, J2EE, JMS, PL-SQL, ORACLE, reports in Excel (Macro), TIBCO and WEBLOGIC


(May 2006 to Dec 2007)

SME Amdocs Clarify CRM Developer/Consultant

London

• In this project, the goal was to consult and implement the Clarify-Thin-Client CRM-System for the client. I was part of the consultation team and worked on implementing the requirements defined on the new system. (It is a strategic system, based on Amdocs CRM for delivering the service management platform and capabilities, for full automation of processes for fulfilment orders or system failures).
• Once the project went Live, we had to control and maintain the system. We had a two weeks window from each patch to deliver to the client a fix or a new CR. For this to happen, we set a daily call between our team and the client to discuss what needed to be done and prioritized. I was in charge of this call from our side.
• I was part of the OGS (On Going Support) team for this product; Triage/Code red support for live environment; It was a 24HR support for the client. I was involved in the writing and distribution of daily scripts and reports for the business section.
• Main programming languages: PROCESS MANAGER, JAVA, XML, XSLT, JSP, SPRING, VB, SQL, PL-SQL, ORACLE, reports in Excel (Macro), TIBCO and WEBLOGIC


(Oct 2005 to May 2006)

SME Amdocs Clarify CRM Developer/Consultant

Israel

• The goal of this project was to build a new system (SCM) for the client.
• I was part of an expert developing team implementing the client’s requirements.
• This project dealt with the ordering and billing systems. We built the whole system including several interfaces in Java/XML for the existing systems.
• Writing functionality specifications and Detailed Designs for customizations of various parts of the application and interfaces of the Clarify13.1 Web application.
• Main programming languages: PROCESS MANAGER, JAVA, XML, J2EE, JMS, JSP, VB, SQL, PL-SQL, ORACLE and WEBLOGIC


(Aug 2004 to Oct 2005)

SME Amdocs Clarify CRM Developer/Consultant

CRM Implementation LTD, Israel

• The goal of this project was to customize the system for the client. I was based at the back end, and delivered the code to the senior team.
• Main programming languages: Java, XML, J2EE, JMS, JSP and VB


(Jan 2002 to Aug 2004)

Senior Software Testing

Discount Bank of Israel, Israel

I took part in a testing team. The goal of this project was testing two new applications as a unit test and as a global testing. I was in charge of 3 other testers’, co-coordinating with them and running my side of the testing. This was web based code in HTML, JAVA and C++.


(Jan 1998 to Jan 2002)

Team leader and investment

Mercantile Discount Bank of Israel, Israel

I was the team leader of the cashier department at the branch in Tel–Aviv. This included investment monies in both the personal and business sections

Professional Qualifications

Languages: Java, EJB, JMS, JSP, Java Script, Visual Basic, SQL, C, VC++ (COM and DLL), MFC, HTML, CSS, PHP, XML, XSLT Clear Basic and web design.

Technology: J2EE, Spring, Hibernate, Swing, Net Bean, MVC, Tibco

Server Tools: Weblogic - configuration and installation.

Databases: Oracle 9/10, SQL Server 2000.

OS: Windoes, Unix.

Management/Design tools: SVN (Subversion change control tool), Matrix, Microsoft Project Manager, UML.

CRM Development Tools: Expert in Amdocs/Clarify CRM, Data Modeling/DD Editor, CBO’s, Customization Center, UI Editor, CB Toolkit, Clarify Web Applications V12.0/13.0, Process Manager V11-V13, AmdocsCRM7 and APM

Education

CRM Implementations

Diploma , SME Clarify CRM V11,12,13 and AmdocsCRM7


Rishon College of Israel

Diploma , Specialization programming in C++, MFC


Ramat Gan College of Israel

Diploma , General Programming in JAVA


Ramat Gan College of Israel

Diploma , Business Management


Ramat Gan University of Israel

B.A., Computer Science

java crm

[ Top | CV | Skills ]

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