Part-Time alternative music promotions business, increasing artist fan base through direct contact.

• Implemented successful growth from cold start up to strong client base.
• Controlled all aspects of the business from conception to present.

SAP consultancy providing and implementing SAP solutions for corporate clients.

• Asked by Directors to create and implemented all areas and departments of Administration including HR, Accounts, Payroll, Facilities, Secretarial, Marketing, Internet Design, IT, Client Relations and Travel.
• Responsible for hiring department heads and staff as company grew.
• Recommended to oversee HR and personnel management in areas from absence tracking, interviewing candidates, Headhunting for senior positions and work permit applications, to composition of Staff Handbook and Health and Safety policy.
• Chosen to Initiate redesign of corporate image, liaising with managing director on rebranding and web design.
• Undertook PA duties for all directors, including travel, diary management, reception and first point of contact duties.

• Recommended to create and implement all areas and departments of Administration including HR, Accounts, Payroll, Facilities, Secretarial, Marketing, basic IT, Client Relations and Travel.
• Liaised daily with Head office in USA on all administrative and operations matters.
• Chosen to implement Accounts Receivable procedures for recovery of debt.
• Selected from all international staff to run company PR activities from mail outs and one to one meetings, to events such as inter-university business strategy games and international competitive intelligence seminars.
• Undertook PA duties for all directors, including travel, diary management, reception and first point of contact duties.

Telephone, radio and internet chat, dating and information services.

• Selected to compile detailed sales reports for major clients.
• Acted as first point of contact for board members of major clients.
• Good attention to detail resulted in me being recommended to proof read hundreds of published articles weekly to check for inaccuracies.

National telephone based rail sales and information lines, also assisting stations with queries.

• Support of management of busy inbound call centre, including taking calls in sales, customer service and Helpdesk.
• Chosen to create staff handbook on various rail lines for use as staff guides.
• Initiated group to teach customer service, data protection and complex ticketing systems.