• Responsible for writing bespoke programs to enhance and maintain a client’s Marketing System
which is used to enable Forecasting of Revenues, Costs and Margins on any specified campaign.
• Involved in enhancing and maintaining a bespoke software used by a leading mobile
telecommunications company to supply handsets to their Corporate clients and Consumers.
• Investigation of client’s marketing bespoke software to resolve incidents and deliver bug fixes.
• Writing programs to create dynamic FTP scripts for the transfer of database files from one server to an IFS directory in another server.
• Producing summary reports using embedded SQL within RPGIV/RPG400 programs.
• Prepare Test Data

• Responsible for writing bespoke programs to enhance in-house Vehicle Accident Management System linked to JBA
• Modification of existing programs to enhance their current functionality and undertaking testing and debugging of existing and new programs
• Offering comprehensive and diligent support to end users in diverse situations and programs
• Production of reports, automatic download of data from i-Series database to produce Excel spreadsheet and summary reports using embedded SQL within RPGIV/RPG400 programs
• Constant monitoring of system including retrieving CSV files and uploading data into i-Series database
• Utilising aptitude for design and creation to generate enquiry programs, creation of sub-files and production of purchase order document that can be emailed to specific recipients using SNDDST command
• Creating XML files within RPGIV programs and uploading data from XML files into i-Series databases
• Using Adobe Output Designer to create wide spectrum of templates and using Visual Transformation Editor to map extract - data from i-Series into fields defined within templates
• Retrieved data from i-Series database & formatted the data for upload into SQL Server

• Proactive member of dynamic team responsible for writing Batch and Display programs related to BPCS
• Extensive use of AS/SET and embedded SQL on AS/400 platform including design of front-ends and report-layouts, creating database, files and data models
• Analysing functional specifications and devising relevant test strategies and performing stringent superlative testing of programs and supporting documents

• Assisting team in upgrading of old release IBIS system used throughout banking institutions to latest release (V465/R7)
• Link-testing upgraded systems and recompilation of members ensuring errors are addressed, included Y2K analysis of client software system

• Member of the first front-line user contact team: I dealt with a wide range of LineOne Software issues such as installation, username, user password
• Logged faults from clients, assessed and prioritized faults, solved certain categories of faults or passed on other categories of faults to technical teams, closed faults once the client was satisfied with the resolution

• Providing reception services, general administration regarding Housing Benefit and Council Tax Benefit information and liaising with Benefits Agency in writing or orally to ascertain customers entitlement to benefits

• Management of telephone orders providing professional service to clientele, processing invoices and preparing sales vouchers for banking

Utilising BSc degree providing teaching services to pupils of Chemistry and Mathematics