Regular contributor to national music website - reviewing and interviewing established and upcoming bands and artists.

Serving customers, creating a good atmosphere, dealing with challenging situations, handling items rapidly, remaining diplomatic and patient, maintaining a safe and pleasant environment.

Carried out a complete business re-brand for a music consultancy, which involved: idea generation, calculating a budget, coordinating and assessing priorities and expenses, an eye for detail, producing new business cards adhering to a brief, hiring and communicating with designers, writing briefs and use of IT skills to source companies.

Additionally, scanned relevant magazine articles, wrote press releases, edited the label’s Myspace, sent out online updates and info on new releases and shows, updated gig lists, attended sale meeting at EMI headquarters, reorganized office files.

Customer Service, in charge in absence of proprietor, living abroad for 3 months, customer service for people of all nationalities/cultures, helping with general maintenance, using initiative, problem-solving, decision-making, precise time management.

Changing the music and DVD charts every week, promptly organising deliveries, selling alternative and suitable products by using creative and entrepreneurial skills, financial awareness, customer care, negotiating products using the in-store intranet system, serving customers, handling money and operating lottery machine.

Hostessing children’s parties, maintaining play area, preparing food, waitressing, general cleaning and washing up, welcoming families, scheduling, stock displays, negotiating party bookings and the ability to memorise food and drink orders.