Guardian Professional is a commercial division of Guardian News & Media, who offer a range of products, services and bespoke communications packages to businesses and professionals working in media, education, environment and the public sector. Guardian Professional is a specialist provider of software for eLearning.

• TaxMatters consists of a number of online modules that explain the UK tax system for the HMRC using language and design that students will relate to and understand.
• Managed the development and delivery of an interactive educational software from brief to completion.
• Analysed requirements and determine solutions within both a maintenance and development environment
• Ran project in a collaborative manner and made the best use of the available resources
• Main responsibilities included:
o Face to face client/account management
o Creating SOW, Client Brief and Technical Specification documents
o Creating and managing internal and external project plans
o Creating storyboards and wireframes for interactive games
o Planning and conducting focus group sessions with students
o Managing content creation and third party writers
o Managing the development and delivery of custom build CMS
o Managing GUI design
o Managing third party film & sound studio
o Sourcing, casting and managing actors and voice over talents
o Directing video and sound clips
Major Achievements:
• Massive project with an extremely tight deadline due to HMRC’s financial years budget. This was a 6-7 months project - I had 4 months to deliver it.

Entriq is a leader in video publishing in the broadcasting industry. Entriq provides technology and content management products to content owners, copyright holders, and distributors to manage, protect, monetize, and deliver their digital content to audiences across all digital devices and platforms.

• Core clients included:
o Setanta Sports
o G3 in Russia
o BWin Betting in Austria
o UEFA
o Fetch TV
• Supported pre-sales efforts by assisting to scope work and set expectations, defined deliverables and established milestones and time constraints.
• Worked with Sales and Technical Services staff to identify and document business and technical requirements for Service rollout.
• Where necessary, identified and communicated core platform functional changes to US based Product Managers and Engineering teams and worked with them to draft a plan showing all key dependencies.
• Managed accounts by working with Sales to confirm up-sell opportunities on the Account Plan.
• Managed technical resources in different geographical locations within Europe and the USA.
• Traveled within Europe to meet clients and to manage projects on-site.

Major Achievements:
• Inherited a project that was in jeopardy of being lost due to bad pervious project management, major scope creep and unclear requirements. After meeting the client in Russia and a series of actions, I managed to bring the project back on track with customer satisfaction.

• Managed a team of web developers, graphic designers and commercial writers in the design and implementation of commercial online microsites, placements and advertorials.
• Provided effective and timely support to users of all levels within the organization.
• Gathered and assessed requirements from the management team and coordinated the efforts with those of the external design and development agencies.
• Creating high level documents for commercial placements on the new Daily Mail web site
• Assisting Account Managers and Publishers with client negotiations
• Responsible for project budgeting and billing
• Producing project process documents for creative and sales teams
• Liase with external clients on a daily basis
• Creating and managing project plans, site maps, user journey/storyboard for internal and external use.
• Responsible for outsourcing work and managing the processes
• Sales Support responsibilities

Major Achievements:
• Created and implemented internal project requirement and design procedures that increased efficiency, accelerated customer satisfaction and slashed error rates.
• Saved over £100.000 in design costs for series of projects by efficiently using talents of in-house design teams.

• Responsible for the output of all commercial campaign deliverables for the entire DGMT online network and external clients such as:
o Elizabeth Arden
o Estee Lauder
o Virgin
o Norwich Union
o ITV
o EMI
o IKEA and more
• Managed a team of designers and commercial writers.
• Writing SOW’s and Project Specification Documents – and agreeing these with Client Services, the project team and the client
• Quality checked all projects pre campaign delivery.
• Liased with external clients on a daily basis for all levels of the project delivery stages.
• Assisted Account Managers on pre-production meetings and negotiations.
• Created and managed sitemaps, wire-frames, user-flows, concepts, mock-ups, scamps, storyboards, Flash, HTML

Major Achievements:
• Due to working closely with the Associated Newspaper business units, I always had to manage projects with hard deadlines, many stakeholders and no flexibility.

Associated Northcliffe Digital ("AND") is the digital publishing arm of Associated Newspapers and Northcliffe Newspapers Group, part of the Daily Mail and General Trust

• Assessed project feasibility, gathered business requirements, and executed project plans for various internal projects that were part of the £2.5 million budgeted for Associated Newspapers.
• Managed all editorial/technical and commercial projects for www.dailymail.com, www.thisislondon.co.uk and www.thisismoney.co.uk
• Partnered with Client Services and Planning leads to ensure project starts with a clear Technical Brief.
• Project Scoping and Specification Document production – and agreeing these with Client Services, the project team and the client.
• Reviewed and ensured quality of project deliverables (sitemaps, wire-frames, user-flows, concepts, mock-ups, scamps, storyboards, Flash, HTML).

Major Achievements:
• Managed a year-long project, technical and design resources to re-design the new Daily Mail web site.
• Worked closely with the technical development team to come up with best practice strategies for SEO that was applied to all of AND’s web sites.

• Assessed project feasibility, gathered business requirements, and executed project plans for several projects.
• Managed designers, copy writers, HTML coders, and Java/JSP developers to ensure that their time was used efficiently so that projects finished on time and within budget
• Provided PM expertise to the project and account managers during discussions with upper management and followed through with statements of work that described the project scope, resource requirements, and deliverable time lines.
• Managed XML and database driven eLearning course production within an LMS system.
• Managed eLearning Projects for companies like, Orange, BAA, Glaxo Kline Smith, Reed Exhibitions.