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HomeIT Helpdesk/Workshop Technician
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Freelance IT Helpdesk/Workshop Technician Southwell, Nottinghamshire, UK

From Leaving School I feel I have gained the necessary qualifications, knowledge and experience to offer myself as a strong candidate for the role of junior I.T. systems administrator with your company.

Rating:Unrated (New)
Hourly Rate / Cost:£10.00 per hour (ex. VAT)
Daily Rate / Cost:£80.00 per day (ex. VAT)
Available From:Now
Seller ID:323445

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[ Top | Ratings | CV | Skills ]

CV (Curriculum Vitae) / Résumé

After studying level 2 city and guilds I.T. practitioner at college I gained employment with sportsdiect.com working as an I.T. workshop technician. Within this role I have gained varied experience of building and fixing computers along with installing many relevant applications. I have also had experience configuring and repairing network equipment, for example wireless access points, handheld devices, printers, switches and routers. My success within this role gave me the opportunity to work within the support team providing telephone support for all shops, office and warehouse staff finding solutions and escalating any IT problems they may have included POS applications, Databases and Web Orders. Further to this other responsibly includes the creation of new users to the companies domain this includes adding them to active directory and applying restriction to accounts.



During my time working for the support team I was able to create applications for the IT workshop to manage items that were sent to and from stores. This was noticed by management. Who gave me the opportunity to build on my strength and asked me to create applications using VB6 and MSOffice that drag information from Oracle and SQL Databases into understandable reports for retail and warehouse staff. I was successful with all project work. I have a wide understanding of Citrix systems managing this application for other users and servers on a daily basis



Other Experience includes, patching network cables onsite and offsite in store along with training colleagues to perform similar tasks.

While working for SportDirect.com, with their support, i have continued with my studies. I have gained a City and Guilds Diploma in IT practitioner Level 3 along with a Foundation Degree in Networking and i have recently completed a top up degree in applied computing.


After 3 years in my present role I feel the position I am applying for is not only a new challenge but a natural progression in my chosen career path.


Technical Skills

SQL
Oracle
MySQL
PHP
HTML
Visual Basic
Microsoft Windows
Microsoft Office
Citrix

Employment History

(Aug 2006 to 2009)

IT Helpdesk/Workshop Technician

Shirebrook, Mansfield

Key achievements

Gained a high level of understand multiple types of software
Learnt how to query databases using SQL and Oracle
Gained the ability to troubleshoot and escalate problems correctly within a team to ensure that a solution is found as quick as possible



(Aug 2004 to Jun 2006)

Retail Assistant

Southwell, Nottinghamshire

Key achievements

Gain a high level of communication skills when talking to customers face to face
Learnt how to execute and complete daily tasks that are required within retail stores
Learnt how to charm and professionally deal with problem situations with customers


Professional Qualifications

Top-up Degree in Applied Computing (2008 -2009)
Sheffield Hallam University
Foundation Degree in Networking (2005 -2007)
(Sheffield Hallam University Course) at West Nottinghamshire College Mansfield
City and Guilds IT Practitioner Level 3 (2004 -2005)
West Nottinghamshire College Mansfield
City and Guilds IT Practitioner Level 2 (2003 -2004)
West Nottinghamshire College Mansfield

10 GCSEs Including Maths(C), Double Science (DD), ICT(D) (1998 -2003)
Southwell Minister Secondary School

Assignment History

(This Seller has recently been shortlisted or contracted for the following people4 assignment)

  • Technical Support Engineer: Technical Support Engineer We require a level 1 technical support engineer to provide first line support. The role will involve the provision of call logging, basic connectivity support and P.C assistance to external users to ensure SLA’s are met. The role would suit IT post graduate, with a rate between 7-9 pounds per hour.

Freelancers, Contractors & Consultants that have been shortlisted with this Seller:

  • Technical Analyst, Nottinghamshire, UK [£8.89 per hr]

    I am currently a Technical Advisor working with end-users to resolve their technical issues, hardware and software related. I have two years full-time experience in a busy help desk environment.

  • 1st Line Support, Derbyshire, UK [£8.89 per hr]

    I am a very keen candidate who is always looking to learn new skills as well as improve on previous skills to make sure they are always up to date and I can provide the best services possible.

  • Technical support engineer, Nottingham, Nottinghamshire, UK [£10.00 per hr]

    I seek a challenging post that let’s me use my abilities to their fullest extent to prove and exploit my diversified knowledge and skills in the many areas of technologies I master. I have the ability..

  • IT Technician/ 1st Line Support/Helpdesk, Coventry, West Midlands, UK [£10.00 per hr]

    CompTIA A+ Certified Studying for MCSA, MCSE and CCNA qualifications PC Enthusiast - natural motivation to work within IT Industry Build, configure and troubleshoot PCs (hardware and software)

  • Technical Support Engineer, Tipton, UK [£13.33 per hr]

    Highly motivated individual seeking to utilise my skills and abilities in the Information Technology Industry that offers professional growth while being resourceful, innovative and flexible.

[ Top | Ratings | CV | Skills ]

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