Printer friendly ]Freelance IT Technician/ 1st Line Support/Helpdesk Coventry, West Midlands, UK
CompTIA A+ Certified
Studying for MCSA, MCSE and CCNA qualifications
PC Enthusiast - natural motivation to work within IT Industry
Build, configure and troubleshoot PCs (hardware and software)
| Rating: | Unrated (New) |
| Hourly Rate / Cost: | £10.00 per hour |
| Daily Rate / Cost: | £75.00 per day |
| Available From: | Now |
| Seller ID: | 323737 |
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CV (Curriculum Vitae) / Résumé
Over 1 years experience as an Administrator - dealing with customers over the phone and face to face. Keeping information in an organised manner. Backing up files on a regular basis. Importance of being professional and well presented.
As a PC enthusiast for many years, I have much experience in building complete machines or just upgrading components, as well as installing any required software and configuring settings to the users personal settings. I am also A+ certified and currently studying to gain my first MCP so I will regularly be learning new skills. This is an excellent foundation for an entry level position in the IT industry and as I will ultimately gain MCSE and CCNA certifications, I will be in a good position to progress my career in positive and forward way.
Employment History
(May 2009 & ongoing)
Administrator
Coventry• Log all customer calls and note down all details
• Schedule appointments for quotes/estimates and jobs
• Type up all estimates, quotes, invoices etc
• Order stock as and when required
• Keep all customer details/jobs etc in an organised manor in electronic form
• Back up data on a weekly basis to an external drive
(Feb 2007 to Sep 2007)
Machine Operator/Administrator
Coventry• Operate main printing machine and secondary machine for smaller jobs
• Deal with customers over the phone and face to face with any enquiries
• Keep job details organised and back up data on a weekly basis
• Order stock as and when required
• Prepare materials for the next print job
• Prepare finished jobs for drying, cutting and packing
(Jul 2006 to Jan 2007)
Administrator
Coventry• Log all customer calls and note down all details
• Schedule appointments for quotes/estimates and jobs
• Type up all estimates, quotes, invoices etc
• Order stock as and when required
• Keep all customer details/jobs etc in an organised manor in electronic form
• Back up data on a weekly basis to an external drive
(Sep 2004 to Sep 2005)
Production Operative
PSA Peugeot Citroen, Ryton Plant, Coventry• Tactile check 12 critical bolts and driveshaft connection
• Fit exhaust downpipe to engine and assist partner to fix back box to downpipe
• Fit or connect other minor parts depending on engine specification
Professional Qualifications
CompTIA A+ IT Technician (June 2009)
MCDST - Currently studying with aim to pass September/October 2009
MCSA/MCSE and CCNA - Study after MCDST with aim to complete in 12-15 months
All above courses are being taking with Advent Computer Training
Education
(Oct 2000 to Jun 2006)
University of Birmingham
1st Class, BEng (Hons) Computer Systems Engineering.
Academic year of 2004/5 - I was working (see above)
Academic year of 2005/6 - Repeating final year
Time Gaps
I have been unemployed from the period of October 2007 - April 2009. During this period I travelled to India on several occasions to visit relatives and to see some historical and religious landmarks that I have always wanted to see. I also got married whilst in India. I also used this period for personal reflection which was when I decided that I wanted to pursue a career within the IT Industry. I have also been actively looking for work during the times I have been at home. Finally, I have also used this time to enrol with Advent Computer Training and start a home based course to gain Industry recognised qualifications that will help me not only gain my first entry level IT role, but also help my career progress to higher levels.
Assignment History
(This Seller has recently been shortlisted or contracted for the following people4 assignment)
- Technical Support Engineer: Technical Support Engineer We require a level 1 technical support engineer to provide first line support. The role will involve the provision of call logging, basic connectivity support and P.C assistance to external users to ensure SLA’s are met. The role would suit IT post graduate, with a rate between 7-9 pounds per hour.
Freelancers, Contractors & Consultants that have been shortlisted with this Seller:
- Seller 323445, Southwell, Nottinghamshire, UK [£10.00 per hr]
From Leaving School I feel I have gained the necessary qualifications, knowledge and experience to offer myself as a strong candidate for the role of junior I.T. systems administrator with your compan..
- Technical Analyst, Nottinghamshire, UK [£8.89 per hr]
I am currently a Technical Advisor working with end-users to resolve their technical issues, hardware and software related. I have two years full-time experience in a busy help desk environment.
- 1st Line Support, Derbyshire, UK [£8.89 per hr]
I am a very keen candidate who is always looking to learn new skills as well as improve on previous skills to make sure they are always up to date and I can provide the best services possible.
- Technical support engineer, Nottingham, Nottinghamshire, UK [£10.00 per hr]
I seek a challenging post that let’s me use my abilities to their fullest extent to prove and exploit my diversified knowledge and skills in the many areas of technologies I master. I have the ability..
- Technical Support Engineer, Tipton, UK [£13.33 per hr]
Highly motivated individual seeking to utilise my skills and abilities in the Information Technology Industry that offers professional growth while being resourceful, innovative and flexible.
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Categories & Freelance Skills
Administration Support
Categories
Skills
Engineering & Technical
Categories
Skills
- BEng (Hons) (Engineering - Education Level)
- Education Level (Scientific & Technical)
- Education Level (Engineering)
IT & Internet
Categories
Skills
- Dell (Hardware)
- Hardware Maintenance (IT Support)
- Hardware Upgrades (IT Support)
- IBM (Hardware)
- Laptop and Notebook (IT Support)
- Microsoft (Operating Systems)
- On-site Support (IT Support)
- PC Hardware
- Software Upgrades (IT Support)
- Support by E-mail (IT Support)
- Support by Telephone (IT Support)
- Windows 2000 (Operating Systems - Microsoft)
- Windows Vista (Operating Systems - Microsoft)
- Windows XP (Operating Systems - Microsoft)
