Professional Qualifications

MBA, PRINCE2, CSCS

CV

PROFESSIONAL PROFILE

Driven, high-powered doer with over 30 years interim and turnaround experience at the highest level within the global blue-chip organisations. A natural leader who leads from the front and never hesitates to get his hands dirty. Experienced in running public, private and none-profit organisations. Possessor of international experience in leading high performance multi-national teams.


• Senior business development strategist with a proven record for steering business turnarounds, facilitating lucrative, rapid and radical transformations, and creating solid internal structures that both expandable for future growth, and responsive to customer expectations.
• Experienced turnaround manager with a reputation of success in realizing positive growth in depressed and competitive markets and diverse industry lines.
• Building high-performance teams and high-reliability organisations.
• Top performing sales and marketing management executive committed to quality client service and high professional standards.
• Specialises in Turnaround / change / transformation.


OBJECTIVE
• Looking to leverage my 30+ years experience in senior executive roles


KEY ACHIEVEMENTS
• 30+ years experience in board level roles for FORTUNE 500, FTSE and Government organisations
• Overachieving bottom line goals on a regular basis
• Won achievement rewards by clients for outstanding performance

EXPERIENCE

2008 – to date Non Executive Director, NHS Trust, London
Company: Barnet and Chase Farm Hospitals NHS Trust, £ 270 m trust income, 4.200 staff, and 82.500 patients
Personal Responsibility: Member of the trust board and chair of committees for marketing & communications strategy, corporate social responsibility, appointments, charity, audit and remuneration. Reporting to the chairman Baroness Wall, MP
Deliverables:
o Advising on capital strategy
o Consulting trust on marketing its services to the local and region GP’s
o Controlling and monitoring NHS performance targets
Achievements:
o Showed the trust a way to gain several millions of extra profit through intelligent capital strategy
o Showed the trust how to successfully market its services to health care professionals and the public
o Introducing and promoting professional leadership and management style

12 / 08 – 07 / 09 Programme Manager, Hounslow NHS Primary Care Trust (4 months contract, extended)
Company: Hounslow Primary Care NHS Trust, £ 361 m budget, 200 staff, 22.000 patients
Personal Responsibility:
o Part of a turnaround team, reporting to the Director Corporate Affairs
o Project Assistant, External consultants, contractors and service providers
o Budget of £ 2 m
Deliverables:
o Separate Provider Services Arm from Commissioning
o Form alliance with 2 other PCT’s
o Transform operations and increase effectiveness, efficiency and performance
Achievements:
o Achieving break-even for the first time since 6 years
o Identifying, pitching and securing external government funding
o Successfully creating and implement robust systems, processes and procedures

05 / 08 – 10 / 08 Turnaround OD Director, ProDiverse, London
Company: NGO Welfare to Work Service Provider, 30 staff, £ 10 m turnover, part of a larger group of companies
Personal responsibility:
o Reporting to the CEO
o HR and organisational restructuration of the HQ and three branches
o Cultural and Behavioural Change
Deliverables:
o Developing and implementing an employee performance management system
o Delivering change management across the organisation
o Providing leadership training and coaching on the job
Achievements:
o Making the organisation fit for purpose and satisfy CEO with regards to staff employment performance
o Developing and implementing performance management systems and organisational development strategies
o Leaving a legacy of highly talented and motivated teams

11 / 07 – 04 / 08 Project Director, Carphone Warehouse
(3 months assignment, extended)
Company: Mobile phone retailer, 2200 branches, £ 4 bn turnover, 20.000 staff
Personal responsibility:
o 900 branches
o Leading a project team of 15 and external service suppliers
o Reporting to head of UK productivity
Deliverables:
o Implementing a new, IT and Web based performance management and monitoring system, entailing change of service delivery and compensation across 900 stores plus shared services departments such as HR, IT, Marketing etc.; Driving performance, and through this, revenues.
o Integrating projects in a matrix organisation, building and managing relationships and stakeholder engagement with other departments, ensuring that frictionless change and training of over 1000 users
o This more efficient system led to restructuring the sales regions and to downsizing the managerial level by 18 headcount
Achievements:
o Within 6 months achieving increased repeat business by 4 %
o Increasing average order value and transaction rate by 15 %
o Substantial cost savings (£ 280 K) and increased productivity

09 / 07 – 11 / 07 Project Director, Tesco, Northampton
Company: Retail
Personal responsibility:
o £ 4,5 m Budget
o Project assistant
o Reporting to the senior project director
Deliverables:
o Project management of TESCO property developments / refurbishment projects in Devon, Oxfordshire and London
o Management of difficult stakeholders and keeping up moral and engagement during challenging periods
o Support high-growth and organisational change
Achievements:
o Analysed causes for project bottlenecks and removed them
o 2 TESCO “Blue Awards” for outstanding interim management
o Letter of recognition by TESCO

03 / 07 – 08 / 07 Interim Marketing Director, Value Retail PLC, Germany
Company: UK Developer and operator of Luxury Outlet Shopping Parks, € 1,9 bn turnover, 26 million customers
Personal responsibility:
o Managing a £ 6,2 m marketing budget and 160 stores
o Managing diverse staff (35 people from 30 countries, 19 languages spoken)
o Reporting to the Vice President and a NED
Deliverables:
o Develop and execute national marketing and communication strategy
o Media planning, PR and high-profile event management
o Service program development and implementation
Achievements:
o Taking tenancy rate from 60% to close to 100%
o Increasing footfall by 32%
o Achieving break-even after 4 month, profitable operation from month 5 onwards

10 / 06 – 03 / 07 Turnaround Managing Director, Estel, London
Company: Italian contract furniture manufacturer, € 100 m turnover, 1000 employees
Personal responsibility:
o Turning around UK branch, which existed for 10 years but never made break-even
o £ 700 K turnover, negative profit, 2 staff
o Reporting to the Export Director
Deliverables:
o Developing marketing strategy for UK
o Organising high-profile PR and client events
o Developing communication strategy for interface UK / Italian HQ
Achievements:
o Winning a number of big-ticket projects and new key accounts
o Leaving a legacy enabling Estel to grow and achieve break-even the same year

10 / 04 - 08 / 06 Turnaround CEO, SATO, Germany
Company: Greek manufacturer of office and automotive seating products, 500 staff, € 77 m turnover.
Personal responsibility:
o 150 staff
o € 30 m turnover
o Reporting to the chairman in Greece
Deliverables:
o Downsizing the operation by 1/3, managing 50 redundancies in a challenging environment, negotiation with trade unions and the local government
o Launch marketing campaigns for the roll-out into China, Dubai, Russia, France Canada and the US
o Restructuring product range
Achievements:
o Turning the operation around within 6 months
o Achieving the highest ever sales and profit levels in March 2005

10 / 02 - 04 / 04 Interim CEO, ALNO AG, UK
Company: World’s largest manufacturer of fitted kitchens, € 615m turnover, 2700 employees
Personal Responsibility:
o Full P&L responsibility for the group of 4 companies
o 42 staff, £ 45 m turnover
o Reporting to the chairman
Deliverables:
o Post merger integration management of two companies
o Closing of one location and management of 45 redundancies
o Managing the most profitable organization within the group worldwide
Achievements:
o Achieving a growth rate of 65% within 18 months
o Turnover per employee went from £ 480 K to £ 720 K within 12 months
o Outstanding payments were reduced by more than £ 1 million within 5
weeks


10 / 00 – 10 / 02 Turnaround CEO, Herman Miller, Germany
Company: World’s largest contract furniture manufacturer, number 3 Fortune 500 Corporation, $ 1,74 bn turnover, 10,000 employees
Personal Responsibility:
o Full P&L for the German subsidiary
o 25 staff, $ 20 m turnover
o Reporting to the president
Deliverables:
o Turning around a history of loss by restructuring the business
o Closing down an unprofitable branch and managing 15 redundancies
o Aggressive business roll-out
Achievements:
o Leading the company out of loss and into profit within eight months by re-positioning the brand and developing new business rapidly
o Changing business model from direct to indirect distribution
o Adding at least $ 10 m bottom line within 12 months


08 – 94 / 10 / 00 Marketing Director, Chemviron Calgon Carbon, Germany
Company: FMCG manufacturer, 300 staff, $ 600 m turnover
Personal Responsibility:
o Marketing and Sales Director for Europe
o Turnover of 32 million DM and 12 employees
o Reporting to the Managing Director Europe
Deliverables:
o Developing and implementing European communication strategies
o Developing and implementing European marketing strategies and implementing the first e-commerce platform within the industry
o Successfully integrating the product lines of acquired companies and closing down a sales office, managing 35 redundancies
Achievements:
o Initiating two joint ventures with manufacturers in Spain and the UK and also introducing ISO 2002
o Sale of a complete 2 years factory output to one key account
o Winning 100% of the private label business for Europe’s largest discount retail chain

10 /93 – 08 /94 Interim CEO, Monbebe SA Milan, Italy
Company: Baby Fashion and Good Manufacturer, € 50 m, 150 staff
Personal Responsibility:
o Full P&L
o € 50 m turnover
o 150 staff
Deliverables:
o Twice a year organising high profile international fashion shows in Paris
o European business development
o Establishing flagship showrooms across Europe
Achievements:
o Optimising logistics and saving € 250 K
o Opening 3 new flagship showrooms in Germany, France and Spain
o Leaving legacy of excellence to successor

07 /92 – 09 93 Interim CEO Austria & Switzerland, ORAL-B
Company: Part of Procter & Gamble, $ 10,2 bn turnover, 29.000 staff
Personal Responsibility:
o Full P&L for Austrian and Swiss Wholly Owned Subsidiaries
o DM 18 m turnover
o Reporting to Managing Director Central Europe
Deliverables:
o Based in Vienna, managing the external agencies in both countries including the conception and successful realization of marketing strategies
o Developing KAM in both countries as well as new distribution channels
o Launching new products
Achievements:
o Nationwide distribution networks established within 11 months
o Substantial expansion of national Key Account multiples
o Launch of 6 add new product ranges

01 / 84 – 06 / 92 Marketing Director, 4711, Germany
Company: Luxury perfume and cosmetics manufacturer, € 71 m turnover, 600 employees
Personal Responsibility:
o “Specialised Trade” distribution channel, turnover € 6 m
o Call Center with 27 staff
o External agencies and marketing budget of € 500 K
Deliverables:
o Development, implementation and management of promotional campaigns
o Developing new products with suppliers in Grasse and Paris
o Developing BTL campaign material with external agencies
Achievements:
o Staring as a sales rep, I was promoted to regional key account manager, national key account manager and finally channels manager
o Set up of the first call center in the industry
o Winning each and every sales competition during my time with the company
o Completing my MBA in 1988, courtesy of a 4711 scholarship awarded for continuous peak performance

01 / 83 – 06 / 84 Communication Analyst, German Army
o Mandatory Service, First class private in the German Army, undertaking a variety of tasks, and being organized, disciplined and efficient

KEY ACHIEVEMENTS

• Mentor at Peter Jones’ National Enterprise Academy Amershill
• Publication of the book “305 Ways to Build a Successful Web-Shop”
• Keynote speaker ProDiverse (2009)
• Keynote speaker Enfield Enterprise (2008)
• Keynote speaker Confex, Oslo (2008)
• UKTI envoy to Abu Dhabi and Qatar (2008)
• UKTI keynote speaker Abu Dhabi (2008)
• Columnist for various business magazines and newspapers (2007-2008)
• Mentor for Metropolitan Police Sergeants, coaching leadership and communication skills (since 2006)
• Guest-Speaker at NEOCON Chicago “Business Opportunities in the New East-European Markets” (2007)
• Speaker at the Canadian Chamber of Commerce “Closing Deals in Europe” (2007)
• Speaker at the Spanish Chamber of Commerce “The Future of Customer Service” (2007)
• Private lunch with Joseph Cari, finance chairman for the US 2000 Gore-Lieberman presidential campaign (2006)
• Speaker at the Croydon Chamber of Commerce about “Doing Business with the US Government” (2006)
• Speaker at the LCCI about “Selling in the USA” (2006)
• Speaker at Institute of Directors, “Professional Networking” (2005)
• Publication of Book: Managing Global: Doing Business with Americans, Beltz, Germany (2004)
• Lecturer and project coach for “Young Enterprise” at Westminster Academy, providing training and guidance to young entrepreneurs in London (since 2003), case studying real life business projects in the field of corporate finance, marketing and business development
• Publication in Frankfurt Chamber of Industry & Commerce magazine: Doing Business with the US (2004)
• Non-executive director of Frankfurt International Airport (2000-2004)
• Lecturer and project coach at Mannheim University, Mannheim, Germany, guiding and coaching students on case studies in the field of people management, business development and business strategy
• Chapter Member of Lion’s Westminster Club, London (2003)
• Cultural and Commercial Relations Award of the German-American Chamber of Commerce (2002)
• Member of Junior Economy Leaders, Frankfurt (1996-2001)
• Member of the Marketing Club, Frankfurt (1996-2001)
• Publication of an article on Corporate Design in the Man and Office magazine, Germany (2000)
• Member of European Professional Chemical Manufacturing Association in Brussels and Vice-President in 1999 (1995-2000)
• Arbitrator for the German Business Associations of the Metal Manufacturing Industries: FMI (1994-1996)
• Advisor for the German Consumer Watchdog Council (1996)

EDUCATION

MBA Full-Time MBA in management and marketing. University of Mannheim, Germany (1988)

Languages: Fluent German & Spanish,
Basic Dutch, Italian & French

FURTHER SKILLS

I.T. Proficiency: Word, Excel, PowerPoint, Publisher, SAPR3, Lotus Notes, Internet & Email, Siebel, SCODAV, Microsoft Project, Freelance, Acrobat, Sharepoint, PhotoShop

Management Skills: People Management / HR:
• Degree in NLP
• Language and behaviour profiling skills
• Conflict, Aggression & Resistance Management

Project Management:
• Risk Management
• GDPP – Goal Driven Project Management
• M_o_C Management of Change
• PRINCE2 Practitioner Certification

Health & Safety:
• CSCS certified
• Infection Control
• Fire Safety in Healthcare Premises
• Fire in airplanes training
• Child Protection
• Office Ergonomics

NHS / Kings Fund:
• NICE Guidance
• Update on Mental Health
• Strategy and Leadership

Assignment History

(This Seller has recently been shortlisted or contracted for the following people4 assignment)

• Senior Manager/ Consultant: Family run business in the Healthcare Recruitment industry, rapidly grown over the last 5 years, needs some consultancy advise on organisational and decision making structures within the company. Experience necessary.