Freelance Project Manager London
A diligent & versatile PRINCE2-certified IT project manager with a broad range of experience including people management, best practice implementation, procurement & stakeholder engagement.

| Rating: | Unrated (New) |
| Hourly Rate / Cost: | £44.44 per hour (ex. VAT) |
| Daily Rate / Cost: | £355.56 per day (ex. VAT) |
| Available From: | Now |
| Seller ID: | 324821 |

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CV (Curriculum Vitae) / Résumé
I recently completed a year-long IT project sourcing and implementing a new office print and fax system as part of a wider office relocation programme for a major media company. Prior to that, I supervised the day-to-day operations of the 1st-line technical support team at the same media company. My academic background is in the humanities and archaeology, and I taught English as a foreign language abroad for a year. Given my diverse background, I am an excellent communicator, enthusiastic, friendly, organised, analytical, PRINCE2 Practitioner certified and I possess the drive to find the best solutions.
Employment History
(Apr 2009 & ongoing)
IT/Business Consultant and Project Manager
London- Developed business case and managed consultation process during nine-day placement at public sector institution
- Currently working on generating traffic using Web 2.0 tools such as Twitter for own company website
- Developing practical business skills (such as budgeting and bookkeeping) and learning more about project management techniques and methodologies
(Apr 2008 to Mar 2009)
IT Project Manager
London- Key member of team responsible for all technical aspects of relocating over 1700 staff to two new sites
- Managed £486,000 project to source and implement print and fax systems, using Safecom print system, Genifax fax system and HP hardware
- Successfully completed project under budget and on time
- Liaised with external suppliers and managed support personnel
- Supervised proof of concept and testing of hardware and software
- Prioritised and resolved issues arising from testing, such as integrating the Oracle system with the proposed printing solution
- Gathered requirements from across business to set up new incoming fax system and generated management and end-user buy-in for a restricted number of incoming lines
(Dec 2006 to Mar 2008)
Service Desk Supervisor
London- Promoted to position within two months of joining team
- Managed day-to-day operations for a team of three, focusing the team on significantly improving user satisfaction
- Recruited staff to the team and implemented training plan to improve skills and capabilities
- Developed and implemented departmental policies, such as standards for responding to cold calls and managing user accounts, through participation with departmental best practice group
- Initiated procedures to keep end-users abreast of any changes to computer systems or policies
- Documented new team processes and updated existing documentation, both for internal team use and end-users
(Oct 2006 to Nov 2006)
Service Desk Operator
London- Provided technical support to internal computer users, including support for Mac OSX and Window 2000/XP operating systems, Lotus Notes, and bespoke editorial and advertising systems
(Oct 2004 to Aug 2005)
English Teacher
Berlitz, Bulgaria- Taught English as a foreign language to individuals and groups with focus on teaching higher level adult students specific language skills such as negotiating or business English
Professional Qualifications
PRINCE2 Practitioner, March 2009
Education
(Sep 2005 to Sep 2006)
University College London
MA in Public Archaeology
(Sep 2003 to Sep 2004)
School of Oriental and African Studies
MA in the Study of Religions
(Sep 1999 to Jun 2003)
University of Chicago
BA in Middle Eastern Studies
IT Skills
Software: OS: Windows (2000, XP, Vista), Mac (OSX)
Office software: MS Office, Google Apps, browsers, etc.
Safecom print system
Genifax/AccuRoute fax system
Touchpaper
Lotus Notes
Hardware: HP printers
Epson plotters
Categories & Freelance Skills
Administration Support
Categories
Skills
Education and Research
Categories
Skills
- EFL (Further Education)
- History (Further Education)
- Humanities (Further Education)
- TEFL (Further Education)
IT & Internet
Categories
Skills
- Consultancy (IT Management)
- Coordination (IT Management - Project)
- Desktop Support (IT Support - Help Desk)
- Fault Diagnosis/Fixing (IT Support - Help Desk)
- First Line Support (IT Support)
- Help Desk (IT Support)
- Implementation (IT Management - Project)
- Management (IT Management - Project)
- Managing Suppliers (Project Management)
- MS Office (IT Support - Help Desk)
- On-site Support (IT Support)
- Operating Systems (IT Support - Help Desk)
- PRINCE2
- Printers (IT Support - Help Desk)
- Project (IT Management)
- Project Management (Project Management)
- Staff (numbers) (Project Management)
- Support by Telephone (IT Support)
- Team Leadership (IT Management)
- up to 5 (Project Management - Staff (numbers))
Management Consultancy
Categories
Skills
- Business Plan Creation (IT Consulting)
- PRINCE2 (Project Consultancy)
- Project Management (Project Consultancy)

