Responsible for the production and maintenance of content on the German Embassy website.
Sourced, wrote and edited English-language news and features for the website and monthly newsletter in the realm of public diplomacy.
Wrote and edited press releases concerning embassy functions and other political and cultural events related to Germany.
Translated press releases, Foreign Office statements, web pages, letters and other texts from German to English.
Contributed English-language features for the annual "Deutschland – UK Special" magazine.
Assisted in producing the daily press report, which entailed reviewing the British papers and highlighting relevant stories to form the basis of the team’s report sent to the German Foreign Office every morning. Produced a daily "info package" of press coverage for the Ambassador and Deputy Ambassador.
Carried out content migration from original website to in-house content management system, which involved rebuilding the entire embassy website in a new system.
Background research and preparation for the Ambassador’s interviews and media appearances.
Assisted colleagues in the German and British media with enquiries and provided general information about the embassy’s functions.

Part of the Commission’s eCommunications team.
Instrumental in producing, editing and formatting content for the intranet redesign project, involving liaising with teams around the organisation, developing content strategies and advising on how to write for the web.
Sourced, edited and wrote news items for the intranet homepage.
Managed the upload of content to the intranet, including categorisation, metadata and search term application (via the content management system, Tridion).
Proofread and sub-edited content for printed materials, in conjunction with the Publishing team.
Trained colleagues to use content contributor system.
Produced and wrote weekly email bulletin, highlighting corporate news and other announcements.
Converted content into html for CMS, using Dreamweaver and/or hand coding.
Selected, optimised and edited images for use on the intranet homepage and other areas, using Macromedia Fireworks.

Part of BBC’s online search and directories team and the wider user experience group.
Wrote reviews of internal and external websites and proofread and sub-edited colleagues’ reviews.
Produced and wrote Search Newsletter, a monthy html email feature sent to all of BBC New Media, providing departmental updates, statistics and analysis.
Worked closely with designers and developers to improve user experience and introduce new interactive content and applications across the BBC website.
Initiated and organised Search Tours for web teams around the BBC, advising on best practice in metadata and search engine optimisation.
Managed Best Links database (recommended sites in search results) and A-Z index, organising and categorising links, as well as restructuring the taxonomy accordingly, by means of the in-house content management system.
Provided customer service, dealing with emails from users and answering questions not only about the search engine,

Part of Yahoo!’s Search and Directory team.
Compiled and organised vast databases of websites, involving creating hierarchy, writing site descriptions, accurate categorisation, proofreading and monitoring of search results. Specialist areas were sport, films, environment and music.
Wrote features for Yahoo! promotions, including seasonal portals, email campaigns and press releases. Worked closely with Marketing in promoting Picks of the Year for 2001 and 2002.
Managed Yahoo! Picks and Buzz Index pages, involving writing daily reviews of interesting or topical sites, updating New & Notable section, finding and uploading images and linking to appropriate areas of the portal.
Wrote punchy news and sport headlines for the homepage, plus features for the mantle.
Wrote Search help pages and a further guide for users, explaining new functionality and how to get the best out of the search engine.
Co-ordinated several product launches across Europe, from initial project planning to implementation, leading people from the Search, Production, Engineering, User Experience and Customer Care teams.
Provided customer service to Yahoo! users and clients, answering emails, billing enquiries and general queries.
Team winner of the Yahoo! Global Superstars Award in 2002, which recognises outstanding contribution to the company.