Responsibilities
• Proposed, formed and led the Business Change Department to deliver programmes and projects to both internal and external clients, using a mixture of in house and bought in services.
• Accountable for the delivery of all technology led business change projects within the UK providing business analysis and project management resources.
• Management of associated risks and issues on all programmes and projects.
• Personally responsible for IS/IT input on all major bids.

Achievements
• Managed a portfolio of programmes and projects for prioritisation by the Executive Committee.
• Developed a more commercially aware team to deliver programmes and projects in line with business requirements within both financial and time constraints.
• Developed a tailored methodology in line with Prince2 principles to ensure better stakeholder engagement and expectation management.
• Demonstrated the value of IS/IT as unique selling propositions in Civils infrastructure bids by becoming a core member of the bid and delivery teams in the highways and local authority transport sector. As a result successfully bid for and mobilised major projects by delivering agile and adaptable systems that supported business change attributed to continual improvement, evolving strategies and changing business priorities.

Achievements
• Engaged by a major consultancy (WSP) to lead the IS/IT element of a strategic bid to provide an outsourced facilities management information centre for a large public sector body. This bid demonstrated an innovative approach to the provision and support of FM services to the client which would lead to the realisation of significant business change. The contract involved implementing a contact centre to support 47,000 staff spread over 2,000 properties using systems accessed by client and service provider staff.
• Provided new training materials for RSP, part of the Association of Train Operating Companies, in support of the implementation of revised Fares systems.

Responsibilities
• Formed own business to market and support the franchised products and services of the Spear Business Group in the SME market.
• Took on responsibility and accountability for building a network of Internet and IT services franchisees in East Anglia, leading them through start up and on an ongoing basis.

Achievements
• Treated each franchised business as a project that needed managing with all franchisees contributing to the overall success of my regional operation.
• Motivated franchisees, all with different goals, aspirations and experience, to deliver products and services across the region to provide a consistent service to the marketplace.

Responsibilities
• The takeover of TXU Europe by Powergen gave rise to a £15m IS Change Programme involving 150 people spread across 25 projects that needed to be run as a programme to deliver the business benefits of the acquisition.
• Used formal techniques to define, implement and manage the programme environment by establishing a working framework for all projects.
• Accountable for personally delivering specific IS work streams and projects.

Achievements
• Delivered a regular programme reporting pack to the Programme Board ensuring that all projects remained on schedule and budget.
• This work was supported by the formal APMG accreditation as a Practitioner for Managing Successful Programmes.

Responsibilities
• Member of a core strategy and planning team in Retail & Corporate IS with responsibility to define and implement a programme of work to support the overall Retail business planning process in line with corporate objectives.
• Worked with business managers across TXU Europe to justify business change projects and define IT strategies to deliver those projects.

Achievements
• Defined and implemented IS options and business change plans (£10m cap, £16m rev).
• Proposed strategic IS options and business change plans (£100m+ over 3 years).
• Supported business development by performing due diligence on acquisition targets.
• Successfully managed strategic projects including eProcurement, data warehousing and global knowledge management.

Responsibilities
• Recruited as the primary link between the management team of the electricity distribution business of Eastern Electricity and the IT department project teams delivering new solutions and operational support.

Achievements
• Assisted the business to determine the most efficient business processes by delivering an IS Strategy to make the most effective and appropriate use of information technology to achieve business aims and goals.
• Developed and implemented a portfolio of mainly IT-related change projects in support of the IS Strategy which represented a significant business investment (£10m capital spend).
• Was a core member of the team to develop the IS Strategy and business case for the Joint Venture between TXU Europe and London Electricity to establish 24seven Utility Services.

Responsibilities
• Led a small team of business managers tasked with capitalising on the recent investment in core systems (the Vision) ensuring RPAL achieve and sustain competitive advantage.

Achievements
• Managed a portfolio of change projects from the Vision to deliver the benefits proposed.
• Chaired a world-wide committee to define a global applications architecture based on the SAP R3 package for the agrochemical secteur.
• chaired a world-wide committee to define a global applications architecture based on the SAP R3 package for the agrochemical secteur.

Responsibilities
• Recruited to take responsibility for the delivery of a £1.8 million programme to implement new business systems for the recently formed UK Agrochemical division of Rhône-Poulenc.
• The programme involved the selection and implementation of packages to support core business activities including Manufacturing, Purchasing, Maintenance, Sales, Finance and Human Resources.

Achievements
• Seconded and led a small team from the business areas involved and took overall accountability for the success of the programme.
• All the projects went live on schedule and within budget winning a Rhône-Poulenc world-wide award for Quality Improvements.

IT Consultancy - IT Consultant working as part of multi-disciplinary teams in varying industries to carry out a full range of IT consultancy assignments including:-
• diagnostic studies;
• improvement projects;
• IT strategy;
• requirements definition and package selection;
• implementation of bespoke and packaged systems.

Manufacturing & Distribution Systems - Enhancement and implementation of manufacturing and distribution systems in a number of different industries. These roles involved working as part of multi-disciplinary teams to modify and implement packaged systems.

Programming and design for a large range of clients in different industries, disciplines and technologies. Spent some time working with colleagues on the development of the Coopers & Lybrand world-wide systems development methodology Summit-D.