Freelance system support and design for Charity clients Wintel, Citrix and Wireless/Wired infrastructures;
Delivered planned upgrades and troubleshoot customers infrastructures;
Implement Joomla CMS infrastructures for clients;
Upgrade and manage customer sites and mailing infrastructure.

Implementation of Citrix, Wintel and Trapeze infrastructures for clients.
Designed, surveyed and implemented the trapeze wireless solution on all 14sites of City University campus in London and preventing any downtime for users accessing all resources including Citrix and published applications.
Maintenance of Citrix and Cisco/Trapeze/Nortel Wireless client infrastructures and delivered planned upgrades and troubleshoot customers;

• Migrating and support the Eurostar network from Waterloo BR Station Eurostar terminal to St Pancreas;
• Implementing the network links and security between Eurostar infrastructure in France with the new ST Pancreas Terminal;
• Configure the Cisco Layer Firewall for the Eurostar securing the Eurostar network and communication between clients and Optilan management;
• Ensure applications and servers required for everyday business can be accessed. These consists of Citrix, Exchange, Windows AD, SQL DB, Oracle DB, and Ticketing systems;
• Ensure all retail units, network rail and Eurostar departments have all appropriate wired and wireless network connectivity, vlans, adsl and fiber connectivity required.

• Design and support to customers Citrix and Wintel infrastructures;
• Load testing, troubleshoot and analyze customer infrastructures and websites, offering recommendations and report areas where bottlenecks and faults exist;
• Implement network security, access-lists, vlans and secure communication on Cisco Pix, Checkpoint on wired and wireless infrastructures;
• Support and implement infrastructure solutions in Citrix, Windows Server 2003, Cisco, E-Learning, San storage and DR solutions;
• Support Polaris E-Learning proof of concept infrastructure for 7 HM Prisons across London, which will be rolled out to an additional 227 prisons nationwide.
• Train Probation Service Staff (NOMS) to support Polaris system.
• Support Blackberry BES infrastructures

• Implement of Citrix, Wintel, Cisco, Trapeze /Nortel technologies for customers;
• Project managing the implementation of their infrastructure;
• Troubleshoot customers Wintel infrastructure;
• Support active directories and exchange mail services
• 3rd level fault troubleshooting on Microsoft and Citrix technologies;
• Testing and analyze customer infrastructures and websites, offering recommendations and report areas where bottlenecks and faults exist;
• Troubleshoot, support and implement secure wireless/wired and disaster recovery solution;

• Build and implementing familiarization, training and production Citrix infrastructures for publishing Custody and Case Preparation service for the police on the customer site;
• Implementing live kit publishing Custody and Case Preparation service for the police on the customer site and integrating with external courts, stations and datacenter required;
• Implementation of Custody and Case Preparation hardware devices on Police sites and manage communication between Pito clients and Vivista management;
• Configure access-lists, vlans and secure communication between forces and with external nodes on Cisco pix and checkpoint firewalls;
• Datacenter reconciliation and migration.

• Build and implement Citrix Presentation 3.0 farm;
• Build new Active directory Domain and migrate NT4 accounts to AD;
• Build DR environment and setup resilience and fail over strategy;
• Troubleshoot infrastructures and update business owners of progress;
• Configure Cisco and Checkpoint for secure communication between customer sites, live server farms and DR server site.

• Support Customers infrastructures
• Install, maintain and support the company’s network connectivity for everyday running of the business;
• Support all Wintel based project contracted to GNS.
• Install, maintaining and support of GNS and client’s Windows 2000 servers, .NET servers, Exchange, SQL, IIS, ISA, Terminal server, Tarantella, Citrix Metaframe servers, Redhat Linux servers, web servers, Sun Solaris 8 & 9 servers and shared NAS/SAN storage.
• Remote and onsite support, maintenance of customer’s servers including updates;
• Install, configure and maintain networks (Cisco routers, isdn routers, DTE equipment, Cisco pix and Checkpoint firewalls) for Itochu and Citoh Electronics and some of our customers including lease lines for remote offices.
• Manage network security for remote user access;
• Install and configure Monitoring Tools in GNS Europe’s NOC to monitor internal intranet and infrastructure for company equipment we host.
• Migrate and move data centers

PC / Network Support (Planning Team);
Helpdesk 2nd and 3rd Line Support Engineer;
Support Team Leader and 3rd Line Server Support.