▪ Replacement of the Store layer 2 LAN with a layer 3 Cisco design.
▪ Configure VLANs on 2960-C, 2960-S & C3560 Cisco Switches
▪ Installation of Voucher Printers CMC6 with all main tills & SelfScan
▪ Configure all store tills & printers on Catalina PC

System Support
▪ Design & Installation of local area network in Manchester & London.
▪ Layout structured cabling for Data, Digital/Analogue IP Telephone, Projectors and IP CCTV
▪ Administration of Active Directory, Site & Services, Printer, Domain Group Policies.
▪ Administration of windows 2008, IIS7 web, Win FTP server.
▪ Maintain IP Network, LAN/WAN, Subnet, VLANs, Wireless, VPN Links
▪ Provide local and Remote Server/Desktop Hardware and Application Support.
▪ Windows & Security updates and new Application deployment through WSUS, GPO, login script.
▪ Cisco ASA 5505 firewall and application level web & software content filtering.
▪ Install & maintain Symantec backup recovery & Endpoint Security
▪ Biometric / Fingerprint Time & Attendance System deployment with SQL 2008 Express.
▪ Install & configure Citrix XenServer 5.6, XenCenter 5.6, XenDesktop 5.5 on test environment for students
▪ Setup Oracle VM Virtual Box 3.2.12 for student learning with XP, Linux, Ubuntu 10.4 iso

Development
▪ Maintain and regular update College website.
▪ Maintain College Content Management System (Access and SQL database).
▪ Audit and manage databases to ensure accurate and appropriate use of data
▪ Producing detail-level functional documentation and training SOP.

Management
▪ Maintain documentation/diagram/SOP for network infrastructure and change management.
▪ Establish formal processes for the ongoing procurement and monitoring of all Software Licensing.
▪ Responsible for Disaster Recovery and Business Continuity.
▪ Monitor and report on System backups, disk growth, data access, performance and hardware failures.
▪ Conduct research and make recommendations on upcoming products, services.

System Support
▪ Administration and troubleshooting of Domain, Active Directory, Exchange 2003.
▪ Troubleshooting of Wireless & Cable network, Servers and Desktop & Laptop problems.
▪ Maintaining IIS6 web and FTP, SQL server for internal and external users / Clients
▪ Deployment of GFI LanGuard Security Scanner, WSUS application and update deployment
▪ Managing Ghost Imaging, Hard drive data recovery
▪ Maintain CRM service system, SAP Technical Boom List through Terminal Services
▪ Management of Netscreen25 Firewall Security Policies, Cisco Router, Nortel BCM PBX.
▪ Configuration and maintenance of Infrant ReadyNAS NV Server, print servers.

Development
▪ Monitor and fine tune database performance, identify problems, resolve issues to enhance processing.
▪ Software deployment while keeping down time to a minimum.
▪ Maintain Client access web interface (XHTML, ASP/ VB/Java Script/ SQL databases) for RMA & repair reports.
▪ Maintains and updating the database systems (Foxpro, classic ASP, SQL)
▪ Re-design company’s Intranet web site. The site includes Technical Documents, SOPs, Repair references, Company Policies and Procedures, Productivity report.

Management
▪ Software Compliance implementation and monitor Change Management, and business contingency.
▪ Collect and evaluating the IT purchases and provides recommendation.
▪ Manage internal Audits to ensure legal compliance for software licensing.
▪ Prioritization of solution delivery, escalating where and when necessary.
▪ Representing the Operations Director on a technical level in Board meetings.