Agency Profile: Management consultancy for the social care industry specialising in capacity building, sustainable funding streams and effective needs led, results driven service delivery for public, private and third sector agencies.

Services Provided: Policy and business planning, Process engineering, Procurement and commissioning preparation and negotiation, Bid writing, Route planning and standardising operating procedures, Communications, Risk management, Programme support (Prince2) and interim leadership, Skills gap profiling, Role redesign and performance management, Team coaching, Dispute resolution and individual mentoring, Resource impact assessments (Lean efficiency and effectiveness) and socio-environmental impact reviews, Real outcome evaluations, Competence and compliance examinations, Sustainability and continuity assessments, Quality and performance monitoring (QAF, CQI and TQM), Policy and procedure development, Social wealth and media monitoring, Priority and resource identification, Service integration and remodelling, Partnership development, Data analysis and evidence gathering, Representation on NEET reduction, integrated working and hate crime forums, Case management and outcome reporting, Stakeholder relations and focus group facilitation.

Agency Profile: Independent living service provider delivering community based supported accommodation, care, training and outreach to over 100 vulnerable young adults on behalf of more than 10 local authorities.

Achievements in Post: Managed recruitment and performance of 10 frontline staff, Embedded the Common Assessment Framework (Every Child Matters) into frontline operations, Managed risks among hard to reach service users (commonly those with mental health difficulties and at risk of suicide/self-harming), Engineered processes to increase service levels merited by the Supporting People’s Quality Assurance Framework, Win contracts to deliver the pan-London strategy for care leaver accommodation and support, Represent voluntary organisations on the NEET Reduction Strategy Group and the Integrated Working Board, Assessed and responded to staff/organisational development needs (Investors in People), Managed facilities (including property maintenance schedules) and created office databases to increase efficiency, Project/budget managed multi-agency citizenship and skills programmes financed by the European Social Fund, Built capacity and raised standards by linking into successful health and social care partnerships, Developed environmental and corporate/social responsibility frameworks, Resolved complaints, Managed conflict and Litigation.

Agency Profile: Consortium of 33 London local authorities that supports its members to engage with policy making, share best practice and facilitate the commissioning of housing and care services to meet the needs of vulnerable young people from abroad.

Achievements in Post: Local government advisor to the Home Office (National Refugee Integration Forum), Produced business plans, newsletters and briefings for members. Chaired London's interim asylum support working group, Founder of the North West/West London Partnership, Created the Inter-Borough Housing Protocol on approved lodgings for young people, Assisted in the development of the National Register of Unaccompanied Children.

Agency Profile: Consortium of 33 London local authorities that supports its members to engage with policy making, share best practice and facilitate the commissioning of housing and care services to meet the needs of vulnerable young people from abroad.

Achievements in Post: Advised members on case law and public affairs, Co-ordinated the strategic re-settlement of families away from the South East, Responded to Data Protection and Freedom of Information Act requests, Monitored and developed Supported Housing contracts for young people in need (including Emergency Accommodation used by the Home Office).