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HomeBusiness Coach and Consultant
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Freelance Business Coach and Consultant Stroud, Gloucestershire, UK

I range from business consultancy - focussing on defining and analysing requirements – to coaching and teaching better working relationships, communication, management skills and and leadership.

Rating:Unrated (New)
Hourly Rate / Cost:£158.82 per hour (ex. VAT)
Daily Rate / Cost:£1270.59 per day (ex. VAT)
Available From:Now
Candidate ID:351652
: Offers a discounted hourly rate to registered charities
: Freelancer has their own limited company

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[ Top | CV | Skills ]

CV (Curriculum Vitae) / Résumé

My core skills and experience fall into two complementary streams:

(1) maximising the effectiveness of work relationships and communication - whether in management, leadership, customer service, marketing or any other people area of work. I emphasise emotional intelligence (EI) which I develop through coaching and teaching

(2) optimising processes, ensuring that IT applications meet the business’s needs. This uses business systems analysis and design, and requirements definition and is essentially a consultancy role.

>>> I specialise in businesses which have the capacity for growth but are not achieving it, despite possessing the necessary resources and skills.

Employment History

(Oct 2003 & ongoing)

Business coach, trainer, mentor

Working in the SME and health sectors.
Addressing the people side of business: business relationships, leadership, management and communication
and change . conflicts and disputes . converting prospects . customer service . decision making . delegation . empowerment . growth . innovation . investment in people . motivation . partnership . productivity . self improvement . stress . success . succession . vision . work/life balance etc.
I specialise in businesses which have the capacity for growth but are not achieving it, despite possessing the necessary resources and skills.

In small businesses: a wide variety of clients, from IT application developers to a car body repair shop; from a business networking organisation to marketing companies. Primarily, two sorts of involvement: (a) strategic, including business planning and development; (b) improving working relationships and communication, focussing on leadership and management skills.

In the health sector: a training programme in EI-related issues (communication skills, assertiveness, dealing with difficult people, stress, change) for junior staff in Great Western Hospital, Swindon; a coaching programme in strategic leadership for NHS Dorset; a coaching programme in leadership and commercial awareness for Skills for Health (the sector skills council).


(Mar 2010 to Dec 2011)

Journalist, reviewer

Remote

I write professionally and regularly for Fanfare, the premier US classical CD review magazine. I also contribute occasionally to UK magazines.


(Jan 2000 to Oct 2003)

Business consultant, project manager.

CMG then LogicaCMG, Stevenage, Bristol, other client sites

Internal bid manager for payroll services, successfully securing multi-million pound contracts.
A number of clients, principally Hewlett-Packard (two years, three projects mixing consultancy and project management).


(1991 to 2000)

Business consultant, project manager.

Admiral Management Services, Camberley, Denham, other client sites

Mix of consultancy and management, primarily Rothmans (two years, including global management information system)
Main consultancy client were EWS Railways (three assignments, inc train scheduling system), GCHQ.
Main management clients were Anglian Water, Boots, MoD.


(1988 to 1991)

Business consultant.

Catalyst Systems Limited, Chesham, client sites

My role as a consultant was to work with clients to define what their business really needed their systems to deliver. I co-developed a prototyping methodology which facilitated representative focus groups shift from a conflicting set of views about what they personally wanted, to a unified consensus about what their organisation needed.
Variety of clients, including the BBC (three assignments, including programme scheduling system for BBC Television), Harrods, Littlewoods, Scottish Power, NCR, Arthur Andersen and not forgetting Norman's Superwarehouses


(1978 to 1988)

systems developer, project manager, computer audit manager

Marks and Spencer plc, London

1986-88 computer audit manager (in particular, M&S Financial Services)
1982-86 project manager (inc first IT system to be rolled out to all stores - warehouse systems)
1978-82 systems developer (inc menswear and food distribution systems)


(1974 to 1978)

Systems analyst

The Post Office (now BT), London

Systems analyst primarily on billing systems

Professional Qualifications

Certified NLP master practitioner

Education

( 2003 to 2007)

John Seymour Associates

NLP practitioner
NLP master practitioner
CBT practitioner


( 1971 to 1974)

University of Kent

BSc(hons), mathematics


( 1965 to 1971)

Alleyns School

3 A levels (pure mathematics, applied mathematics, physics)
9 O levels

Overview

My core skills and experience fall into two complementary streams:

• maximising the effectiveness of work relationships and communication - whether in management, leadership, customer service, marketing or any other people area of work

Some other areas: change . conflicts and disputes . converting prospects . decision making . delegation . empowerment . growth . innovation . investment in people . motivation . partnership . productivity . self improvement . stress . success . succession . team building . vision . work/life balance etc.

I emphasise emotional intelligence (EI) which I develop through coaching and teaching

>>> I specialise in businesses which have the capacity for growth but are not achieving it, despite possessing the necessary resources and skills.

• optimising processes, ensuring that IT applications meet the business’s needs

This uses business systems analysis and design, and requirements definition and is essentially a consultancy role.

I am equally at home on assignments in either stream, but I am particularly effective when I can deploy my EI skills in business consultancy assignments, and when I am deploying my business skills when working with EI.

The key thing is that businesses are people and being able to work with people to achieve change is as import as being able to define what that change is.

I have worked both for SMEs and for global corporates – I am equally happy in either. I increasingly work in the health sector, bringing the benefits of commercial reality to it. As an employee, I was in retail for ten years (M&S). As a consultant/manager (inc Admiral, CMG and Logica), I was active in a wide range of sectors including media, transport, IT, tobacco, retail, government, utilities. As a coach/trainer, in my own business, I’ve worked in health, IT, retail, finance, marketing, charities, amongst other sectors.

I have a modest parallel career in classical music, as a composer, arranger, editor and journalist.

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