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HomeHR Talent Consultant / L&D / Coach / Assessment
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Freelance HR Talent Consultant / L&D / Coach / Assessment Ware, Hertfordshire, UK

A highly qualified HR professional (FCIPD & BPS Level2) with twenty years+ experience, with particular expertise in Talent Management, Resourcing & Recruitment, Management & Leadership Development, L&D, Strategic Change Management, Performance Management, Coaching, Assessment & Personality Profiling, Employee Engagement, Organisational Development, TA, NLP & EI, & Investors in People.

Rating:Unrated (New)
Hourly Rate / Cost:£42.35 per hour (ex. VAT)
Daily Rate / Cost:£338.82 per day (ex. VAT)
Available From:Now
Candidate ID:352411
: Offers a discounted hourly rate to registered charities
: Freelancer has their own limited company

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[ Top | CV | Skills ]

CV (Curriculum Vitae) / Résumé

Varied roles in management or as a specialist covering Talent Management, Resourcing & Recruitment, Management & Leadership Development, Strategic Change Management, Performance Management, Coaching, Employee Engagement, & Organisational Development within both blue chip organisations working in pharmaceuticals, finance, telecommunications, recruitment, & retail.

Experience of designing & implementing a Learning Academy.

Additionally provided external L&D / Investors in People consultancy across a broad range of private & public sector clients. Experienced in Assessment & Personality Profiling. Accredited Investors in People assessor.

Expertise in personality profiling: NLP Master Practitioner (accredited Thinking Styles); Emotional Intelligence (BarOn EQi & EIQ General / General 360º), BPS Levels A & B/B+; JTI; 16PF & 15FQ+; Insights Discovery, Wave & Wave 360º; Hogan Suite HPI, HDS, MVPI & HBRI; OPQ32r; TalentQ Dimensions; Facet5; Strengthscope MAPP; DISC; Risk-Type Compass; Belbin e-interplace, Cognitive Team Roles.

Employment History

(Jan 2010 & ongoing)

Owner /Talent Consultant


Provide talent consultancy covering recruitment, development, engagement & retention of organisational talent.

Interim assignments:
Management development assignment for Admin Re (part of Swiss Re). Implementation of senior management & team leader development programmes, coaching using Hogan & Insights profiles, varied strategic Board proposals on implementing coaching, engagement & graduate development.

Development of an L&D Academy to deliver a consistent approach to all L&D processes & provide a consistent Group Talent Management strategy across the 4 business sectors over the next 5 years for May Gurney.

Consultancy assignments:
Advanced coaching solution using NLP communication skills & Cognitive Fitness Thinking Styles profiles delivered for an international senior management team at Intervet (Part of MSD)

Insights Discovery workshops for a management development programme for a Housing Association.

Hogan Suite & Strengthscope profiles completed for MSD

Consultancy support on developing a value based culture for Reclink (Australia).

(Oct 2008 to Dec 2009)

(Nov 2005 to Oct 2008)

Learning & Development Manager

Welwyn Garden City

Responsible for: managing resourcing & recruitment strategy to attract the right talent cost efficiently, for the provision of L&D interventions to ensure appropriate generic talent development in-line with business needs, & for the delivery of engagement activities to maximise the retention & engagement of the UK/RoI workforce. Delivered reduction in recruitment costs, a more focused approach to people development, stronger pipelines of developing talent & better employee retention contributing to the reduction in staff turnover by 14% & higher employee engagement scores over a 3 year period.

Upskilled Sales Managers in their coaching (using psychometrics) & development planning capabilities, developed a senior manager mentoring programme & a sales colleague peer coaching programme, to promote a more focused & structured approach to talent development.

Developed Business Unit succession plans & Management Development Pathway to deliver talent requirments to meet business need.

Increased opportunities, availability & access to L&D solutions offered through the Academy, contributing to more focused talent development & better employee retention.

Instigated major changes to promote the visibility & usage of the employee recognition scheme. Significant improvements in quality & quantity of nominations contributed to company achieving 39th in 2006 & 24th in 2008 in the FT Great Places to Work.

Implemented a review of all assessment centre materials to make them more relevant to roles, increasing assessment centre success ratios against long-term performance indicators.

Conducted complete review of resourcing strategy & processes for sales personnel, increasing efficiency, reducing time wastage & reducing overall annual recruitment costs by © 12% per head.

Developed & supported a team of regional Business Unit Change Champions to facilitate workshops & drive through important strategic sales technology & behavioural changes.

(Sep 2004 to Oct 2005)

Freelance L&D Consultant

NL Consultancy, Hertfordshire

Associate to K L Consultancy, Nov 2004 to May 2005 / Sept 2005 to Nov 2005

Design and delivery of management, sales and customer service learning interventions (Amey Business Services & Communisis)

Associate to Empathy Solutions (Harding & York Ltd), May 2005 to Sept 2005

Design and delivery of major international Advanced Customer Service skills change programme for Reuters. Call centre customer sales & service training & coaching. Analysis reports on call centre service standards.

Consultancy for: Royal College of Nursing, Churchills Insurance, Travelex, Eurotunnel, Vodaphone, & Sky.

(May 1995 to Sep 2004)

Varied Talent Management / L&D roles

Santander (formerly Abbey), Milton Keynes / Cheshunt

Talent Management Consultant, 2002 - 2004

Responsible for the Group Graduate & Senior Management Development Programmes, & for providing Internal Management Consultancy, especially on
leadership, change management, team dynamics, performance development,
development planning & psychometric profiles.

Made significant changes to the way the graduate scheme operated including developed a new Understanding the Business programme for the graduates, which has enhanced the contribution of the graduate population through practical projects; influenced the involvement of six Executive Board members involvement in the graduate scheme for the first time; developed a new participative Induction approach for graduates.

Introduced comprehensive evaluation for both graduate & senior managers programmes.

Developed a comprehensive leadership model framework that was utilised
within Abbey.

Development of NLP and Emotional Intelligence as tools for senior managers within Abbey.

Advised the Chairman and Company Secretary on the implementation of the Higgs Report & development practices for both executive and non executive directors in 2003.

Project role in the introduction and roll out of a new company business planning process & the development & implementation of a new company performance development process.

Performed a major management & culture consultancy review for the cahoot internet bank.

Management Development Consultant, 1999 to 2002

Responsible for the scoping, design & delivery of all management development solutions across the AN Group from a start up situation. Provision of ad hoc internal management consultancy & coaching support to all levels of management from director level down

Training Manager (Inscape Investments)

Project management responsibility for organising the training plan & development activities for a new specialist high net worth customer banking operation in the City

Member of the project’s senior management project planning team, representing Training.

Scoped and developed the training implementation plan, recruited a new design & delivery training team, resourced specialist external providers; maintained communication with all key stakeholders, & advised project members on FSA regulatory issues.

Training Consultant, 1995 to 2002

Lead trainer for major strategic change programme (18 months)
Regulated Sales Trainer for branch financial advisers
Team Leader for the call centres training team

(1992 to 1995)

Freelance L&D consultant / Investors in People Assessor

Freelance / & associate etc Ltd, London

Freelance HR / Training / IIP Consultant providing locum services; additionally worked as an Associate to etc Ltd as an Investors in People Consultant & as a Change Consultant. Qualified ‘Investors in People’ Assessor providing L&D strategic consultancy to private & public sector clients.

(1989 to 1992)

Training Manager

Ecco Employment, London

Set up of a new UK training function for a fast expanding international recruitment business. Also combined the role of Area Sales Manager London East for a year, whilst still performing the role of Training Manager. Member of the UK Senior Management Operations team.

(1988 to 1989)

Resourcing Manager

British Telecom, London

Responsible for all the recruitment for the Managed Networked Services division. Managed a team of 5 recruiters. BT accredited management assessor.

(1987 to 1988)

Personnel Officer

Britannia Data Management, London

Fixed term contract as Personnel Officer

(1974 to 1988)

Varied management roles

Branch Manager, Manpower plc, 1985 to 1987

Retail Branch Manager, Bejam Frozen Foods Ltd, 1982 to 1985

Distribution Controller, United Medical Enterprises, 1980 to 1982

Retail Branch Manager, W H Cullen, 1974 to 1978

Professional Qualifications

CIPD Psychology of Management Certificate (Heriot-Watt University), 2004
British Psychology Society (BPS) Certificates Levels A, B & B Plus in Occupational Testing 2004
Upgraded to Chartered Fellow of the CIPD, 2001
Chartered Institute of Banking Certificates for Financial Advisers, CeFA 1, 2 & 3, 1996
ITD Diploma (Parts A & B completed prior to CIPD merger) at Thames Valley University, 1994
IPM Diploma (now Chartered CIPD) at University of Greenwich, 1988 - 1990
IPM (now CIPD) Certificate in Personnel Studies (Distinction), 1987 - 1988
Wine & Spirit Education Trust Higher Certificate in Wine Studies (Distinction), 1982 - 1983


(Sep 1978 to Jul 1981)

University of Greenwich

BA (Hons) degree in Humanities, specialising in English & American Literature

( 1972 to 1974)

Tunbridge Wells Technical

A' levels: History & English Literature
O'levels: Maths, English Literature, English Language, History, Geography, Religious Studies

Psychometric Accreditations

Jung Type Indicator (JTI)
15FQ+ & 16PF
BarOn EQi & EIQ General & General 360º
Wave & Wave 360º
Hogan Suite HPI, HDS, MVPI & HBRI
TalentQ Dimensions
Facet5 (TeamScape & Audition)
INSIGHTS Discovery
Thinking Styles & Cognitive Team Roles
Risk-Type Compass
Belbin e-Interplace
Certified NLP Practitioner & Master Practitioner
Certified Practitioner & Master Practitioner Time Line Therapy
Accredited Investors in People Assessor
CR360 Feedback Review

Assignment History

(This Candidate has recently been shortlisted or contracted for the following people4 assignment)

  • HR Consultancy: HR Consultant required for consultancy for Logistics & Freight Forwarding company based in Thurrock. Will be required to revised job descriptions and improve appraisals, this will include group management level. The company employs 50 people in the UK with a European workforce of 150. Looking for a start in early October, with the contract likely to last less than one week. Will require telephone conversation with face-to-face interview ASAP - Tuesday 11th September or Friday 14th September.

[ Top | CV | Skills ]

Categories & Freelance Skills

HR/Training & Development



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